Estimate cost for VOIP

cjd

Business Member
  • Nov 23, 2005
    15,987
    3,427
    www.voipfone.co.uk
    It'll vary enormously by provider, what you want it to do, what kind of equipment you need, the calls you want to make and whether you need finance. Rough guide for us, £1.50 per month per extension, £3pm for a number, phones from £45. IVR and queues added as you like. No contract. Full prices here:


    Best to call and talk it through - 0345 868 5555
     
    • Like
    Reactions: Mattymoomoo
    Upvote 0

    Ryan Paul

    Free Member
    Mar 9, 2021
    123
    39
    I have quote of £3500 for 12 months which includes.

    2 x 16 port POE switch
    Patch cablea
    Installation
    18 x t46 handsets
    18 x monthly rental

    7000 minutes to 01, 02, 03 and mobile numbers
    Free onnet calls
    Fully supported
    Configurable remotely
    Cisco Webex App
    Cloud hosted
     
    Upvote 0

    fisicx

    Moderator
    Sep 12, 2006
    46,724
    8
    15,391
    Aldershot
    www.aerin.co.uk
    Do you need 18 handsets?

    Call @cjd I’d put money on them offering a better deal.
     
    • Like
    Reactions: cjd
    Upvote 0

    Ozzy

    Founder of UKBF
    UKBF Staff
  • Feb 9, 2003
    8,328
    11
    3,455
    Northampton, UK
    bdgroup.co.uk
    Hopefully not too off-topic and is related to the question, but why would someone want handsets and why would a VOIP setup include network infrastructure which in theory is already in place for the office?
    Asking the question for anyone getting quotes for this sort of thing.

    Speaking personally anything more than an app on your mobile, and maybe your laptop/computer if you really want to, is extra baggage.
     
    Upvote 0

    cjd

    Business Member
  • Nov 23, 2005
    15,987
    3,427
    www.voipfone.co.uk
    It's definitely on-topic.

    Unless it's a new office installation it would be unusual to need new wiring to add VoIP phones. The phones can use passthrough connections to existing PCs and everything could even be WiFi now - though personally I'm a bit old fashioned and like physical wires.

    Many offices no longer use desk phones at all, relying on mobile apps, we're also considering secondary mobile eSIMs for just this kind of use. Mobiles are, rather obviously, mobile, so they work outside the office too - basically you're carrying your office's cloud PBX around in your pocket wherever you go.

    But there are things that are simply easier to do with desk phones in an office environment because they have physical buttons for routine office functions - transferring calls, recording call , putting calls on hold etc. Pretty indispensable if you use a receptionist system like doctors, dentists, accountants etc. And of course, you can mix and match desk and apps to suit we're no longer stuck with just one working model.

    Call centre type operations tend to need the fixed desk phone or PC based app.
     
    • Like
    Reactions: Ryan Paul
    Upvote 0

    cjd

    Business Member
  • Nov 23, 2005
    15,987
    3,427
    www.voipfone.co.uk
    If you call us - 0345 868 5555 - and talk through what you're hoping to achieve the guys will tell you what your options are. They're tech support not sales people - we don't employ sales people - they won't try to sell you anything, just give you advice then tell you what your chosen plan would cost.
     
    Upvote 0
    I have quote of £3500 for 12 months which includes.
    And then you say 18 months for hardware.

    Fag packet, CJD will cost you 50%+ less!
     
    • Like
    Reactions: cjd
    Upvote 0

    Gareth83

    Free Member
    Dec 18, 2019
    122
    6
    We use Voipfone and have no issues whatsoever, always good to be able to speak to someone also. There technical help is second to none

    @cjd we would like to run a Softphone app as well as physical handsets but this isn't available yet. Would be much easier to do it this way for us as sometimes we work from home or at site
     
    • Like
    Reactions: cjd
    Upvote 0

    cjd

    Business Member
  • Nov 23, 2005
    15,987
    3,427
    www.voipfone.co.uk
    We use Voipfone and have no issues whatsoever, always good to be able to speak to someone also. There technical help is second to none

    @cjd we would like to run a Softphone app as well as physical handsets but this isn't available yet. Would be much easier to do it this way for us as sometimes we work from home or at site
    You can use a soft phone as well as a desk phone, you just can't use both simultaneously on the same account - or rather you can but they'll both attempt to register every 60 seconds and it'll be random which is active. To use both independently you need to put each on a separate extension, they can then be grouped together or work separately. You could call us tomorrow and they'll explain it.
     
    Upvote 0

    cjd

    Business Member
  • Nov 23, 2005
    15,987
    3,427
    www.voipfone.co.uk
    You can use all three, but not all on the same account simultaneously without putting each on an extension so they can be identified.
     
    Upvote 0

    cjd

    Business Member
  • Nov 23, 2005
    15,987
    3,427
    www.voipfone.co.uk
    Awe, gee, that's thoughtful of you thanks!
     
    Upvote 0

    Latest Articles

    Join UK Business Forums for free business advice