Another Cold Caller Defeated

[eventdomain]

No not really theres no link on Eventsdomain site, but for some reason your promoting him , no not clear at all

FirstMarket is just pointing out the links - thats all. I dont know him, nor does he represent me.

 

[kate1]

Thats completely cool but it makes no sense for me that a man that turns over 350k a year cannot deal with a simple call - it dosent add up or make sense. Its BS personified, unless you can explain to me differently. 350k and you answer your phone, wheres the receptionist? I dont know matey but there is no reason for you IF you are a successful business person to get so arriated about cold calls, because it shouldnt bother you.

Why dont you employ a receptionist?

 

[eventdomain]

I dont have a receptionist because its not needed. I dont use a phone as a sales tool,neither do many other businesses - although I have a business line, its used for meetings, service enquiries, but not direct sales as you'd know it as.

I can handle mass enquiries if needed, eg: 50 at a time, I have technology to handle this. Since most enquiries come via online forms, over the years have found this is how people do business. Not everything is about the phone, and many avoid the phone as they do it all through email.

 

[kate1]

Thats grand then, that you can sit on your laurels alot of other businesses are not in the position to do that

" I dont use a phone as a sales tool,neither do many other businesses"

Are you kidding me?

 

[S-Marketing]

Thats completely cool but it makes no sense for me that a man that turns over 350k a year cannot deal with a simple call - it dosent add up or make sense. Its BS personified, unless you can explain to me differently. 350k and you answer your phone, wheres the receptionist? I dont know matey but there is no reason for you IF you are a successful business person to get so arriated about cold calls, because it shouldnt bother you.

Why dont you employ a receptionist?

He never said he makes that money per annum, he used that figure as a total worth.

 

[Atilla]

Thats completely cool but it makes no sense for me that a man that turns over 350k a year cannot deal with a simple call - it dosent add up or make sense. Its BS personified, unless you can explain to me differently. 350k and you answer your phone, wheres the receptionist? I dont know matey but there is no reason for you IF you are a successful business person to get so arriated about cold calls, because it shouldnt bother you.

Why dont you employ a receptionist?

Kate. Using the phone is your business model. That does NOT mean others have to accept, like, enjoy, sympathise or whatever with this.

Some people hate cold calls. End of. What should and does bother them is surely of no concern to you - other than it goes against your business interests.

 

[kate1]

No no, stretchy its not been stipulated you cant assume 350K is what, house value, business turnover, Im worth 350K means nothing unless you break it down

 

[kate1]

Like I have said Atilla in 21 years no problems encountered, can you no accept that. It gets so boring with grown up adults shouting and ranting that they cant accept a buinsess call YAWN 21 years in and no problems

 

[Atilla]

Like I have said Atilla in 21 years no problems encountered, can you no accept that

Better than you seem able to accept cold calls can annoy the hell out of people.

 

[kate1]

It just dosent bother me thats all and I bet I get the same amount of calls that you do, i handle it differently though too much too more important to worry about

 

[Atilla]

Like I have said Atilla in 21 years no problems encountered, can you no accept that. It gets so boring with grown up adults shouting and ranting that they cant accept a buinsess call YAWN 21 years in and no problems

Convenient edit.
But it does seem to be you doing most of the shouting, so to speak, in trying to defend or force people to accept these calls.

 

[kate1]

Upto to you Atilla, I just dont get wound up about a few calls and thats where personalities differ would be a boring world otherwise. If you cant accept a few cold calls- like I have four times today, not angry not ranting on a forum about it..... slightly childish Um Im a grown up.sales by phone is always going to happen and that is that

 

[kate1]

If you choose not accept the sales process is upto you. Part of life, part of industry, part of process, part of sales, part of introduction, part of process ( you can close it off if you want, choose to not except it, but its the way the world works, and your a blip in that - do you think us guys like tmax, cc, are in it for the fun of it? Guys like us lot have to sit and listen to people like you" I get rid of a cold caller " pathetic, o oops havent they a family to feed? So what puts you apart from me? your trying to make a living and so is everybody else

 

[Atilla]

Think you might want to calm down.
Getting yourself all bitter and twisted trying to justify your role.

 

[maxine]

It was me that made the micro business comment and I don't guess I credit check

Micro to me is SME but only one director or is a sole trader and not registered for VAT. It's not a derogatory remark but it's just a way of referring to a market segment.

I've said it before and will say it again but the freelance / micro businesses / small business telemarketers on ukbf or uk telemarketing call centres are not the main culprits breaking TPS laws. It businesses in other industry sectors doing telemarketing or agencies from abroad who are the biggest culprits. If anyone doesn't believe me then have a look at the prohibition notices issued (double glazing firms etc)

Kate, you may not like me saying this but, if I got a cold call on one of my tps/ctps lines they would get a mouthful off me too (or rather their bosses would)

Nobody can be more blunt than another cold caller

I feel strongly about this as here we all are (the professional cold callers) incurring costs for data rather than ringing from directories, incurring costs to manage databases and tps checks every flipping 28 days, doing things by the book when some arrogant business owner or hot shot new sales director in town come along and say "stuff that, can't be bothered" or even worse deliberately decide to call people who ARE on ctps with the logic that they are the best people to call, and us little minnows on the planet get the blame!

But all this clap trap generalising about how telemarketing should or shouldn't be carried out for b2b within the law, by people who don't do it all day long is laughable!

 

[kate1]

Max I dont call people on the tps list never I have to cover clients backs I pay for a service that makes sure I dont call people who have opted out - verr very stringent about that side of things I cant afford to jeopordise my clients, no way

 

[eventdomain]

India als has a large Christian population who often take westernised names for their children. Not everybody in India has to have an Indian name

It just sounds like a sales tactic, and it is taken as deception.

 

[maxine]

I know you don't Kate but if people are too nice and accepting of calls made to them when numbers are on do not call then it makes the whole thing less valuable than it already is

 

[Saving Consultant]

Hi would Normally just tell them to call me next week, and next week turns into months and months turn in to forgotten/discarded.

 

[bdw]

Kate. Using the phone is your business model. That does NOT mean others have to accept, like, enjoy, sympathise or whatever with this. Some people hate cold calls. End of. What should and does bother them is surely of no concern to you - other than it goes against your business interests.

This sums it up well. Kate you keep being critical of people who you say are getting het up about this. You and several others have accused us of getting het up just because we are commenting in this thread.

I would like to confirm that I do not get too het up or excited with cold callers. I just don't give them the time of day. No excitement or flying into rages. etc. All I am doing is commenting on this thread because it was started as a critique of cold calling.

(Except for the one I got this morning from someone who wanted to fix my computer online. He was loudly told to go and thingummy jig himself.)

.

 

[mrfussyuk]

the problem with people in general is that everyone wants to buy but no one wants to be sold to. i did sales and telemarketing for years. the best way to get to talk to the person who you wish to speak to is just to talk like a customer would.
also, when your on the salesperson side of the phone... you get used to people wishing to be cocky and rude.. its easy to hang up for us too and just go to the next caller.. (not meant offensively) but my attitude at the time was its them with the problem not me!
you should consider listening as you may learn or gain something from it!

 

[bdw]

but my attitude at the time was its them with the problem not me!

... and that is precisely what is wrong with many cold callers.

.

 

[eventdomain]

All the accusing referred to is coming from a couple of t'internet website designers with a silly agenda that all you need in life is gaily coloured website and the rest is automatic.

Tosh.

Well, seeing as the world knows a website needs to be promoted before it works - there's nothing 'automatic' about it. Effort is required, links have to be in place, advertising research, promotion tools have to be designed, Direct mail, email marketing, some phone work perhaps (if it suits the biz model that is) etc etc.

Isnt this what you've been banging on about all the time - the reason why telesales people exist and all that, is to sell something.

You decided to set up your business as a telesales pro right? I mean nobody held a gun to your head. So you cant complain when you know full well that what you do must disturb someone's day. Yet your on this thread hammering people about the very thing you entered into.

 

[captaincloser]

I know none of you t'internet geniuses read anyone else's views but I have been on this (sales forum) thread since the start.

Not that you care, and frankly I care less but I am a salesperson like most of the others that are regularly denegrated on here..The phone is simply one tool that I use...but no I do not use t'internet to sell-ever. What a daft idea that would be. Websites are simply back-up and (pretty flimsy nowadays) confirmation of a firm's standing and publice face-but it does not replace a proper sales approach.

You guys oversell your importance while undermining a proper sales approach. You also have no interest in defining the difference between sales and cannon fodder COLD CALLERS WITH NO SALES BACKGROUND hired and used by large call centres. Its a thick-set approach and despite your £350,00self-worth you and the other brave internet musketeers on here will never get it.... but who cares ? Frankly who cares ? Not me and not anyone else making a great living in sales. We Seriously do not care.

 

[Julie Farmer]

The other way to handel this kind of call is say yes and be open to everything. Tell them that you will pay for the product or service out of the profits from whatever they are selling. For some reason no one has ever taken me up on this offer.

 

[Montaigne]

The other way to handel this kind of call is say yes and be open to everything. Tell them that you will pay for the product or service out of the profits from whatever they are selling. For some reason no one has ever taken me up on this offer.

Possibly because it doesn't make much sense as without further information, that you're probably not willing to give, it's unquantifiable.

You would need a detailed and honest appraisal of your firm and how it operates in order to make such a promise and I'm guessing that you would view such a query from a cold caller as incredibly rude and would never respond to it.

This is just another example of people thinking they're being clever and outfoxing a telesales person where in actual fact the sales rep's ends the call thinking they've just been talking to a crazy person.

 

[eventdomain]

but I am a salesperson like most of the others that are regularly denegrated on here

We are ALL salespeople, you use a phone, I use a website - whats the difference. Put it in my terms, my websites have the following advantages and beat telesales for performance every time:

My websites reduce costs for the Client, reduces harrassment, targets advertising perfectly and automatically sends enquiries direct to the client, while recording evidence of customer enquiries, serves thousands of clients more effeciently than a team of sales people ever could.

Plus, provides a unique, targeted tool for the internet that receives millions of page requests and delivers in excess of 1.24 million visitors every year and delivers more business, faster than any human can. No telesales team can do that.

 

[captaincloser]

We are ALL salespeople, you use a phone, I use a website - whats the difference. Put it in my terms, my websites have the following advantages and beat telesales for performance every time:

My websites reduce costs for the Client, reduces harrassment, targets advertising perfectly and automatically sends enquiries direct to the client, while recording evidence of customer enquiries, serves thousands of clients more effeciently than a team of sales people ever could.

Plus, provides a unique, targeted tool for the internet that receives millions of page requests and delivers in excess of 1.24 million visitors every year. No telesales team can do that.

Despite all this you failed to answer a couple of spot of questions this week about your empire from Kate1. Any comment on that ?

In my book you have zero credibility..at least ALL the sales people on here are upfront about business and avoid all the copycat innuendo that marks you guys as pretty abnormal in business terms. You overdo it. Having made a point why repeat 20/30 times a week ? The reason I reply is ultimately you will give up and go back to your latest £350,000 pile of money.Forgive me for not buying into that gross splurge on here either...

Also, no I would never see you, bdw, Earl and the others on here as salespeople. All I see you do ,week on week, is discredit yourselves as business people.and actually it's pretty obvious a couple are simply retired and chewing hay these days...which includes 'messing' with a sales forum. But hey ho...

 

[Montaigne]

We are ALL salespeople, you use a phone, I use a website - whats the difference. Put it in my terms, my websites have the following advantages and beat telesales for performance every time:

My websites reduce costs for the Client, reduces harrassment, targets advertising perfectly and automatically sends enquiries direct to the client, while recording evidence of customer enquiries, serves thousands of clients more effeciently than a team of sales people ever could.

Plus, provides a unique, targeted tool for the internet that receives millions of page requests and delivers in excess of 1.24 million visitors every year and delivers more business, faster than any human can. No telesales team can do that.

The issue is that, and it's amazing that this point is having to be repeated yet again lol, you exist in one type of industry yet you criticise telesales across all industries.

Directories are not targeted whereas telesales teams are. A directory may have 50,000 businesses in it. Being on a directory doesn't generate thousands of individual sales per business, it generates thousands of sales in aggregate. It may be a profitable business for the owner of the directory but this doesn't mean directories are more profitable for all the companies within the directory.

For a directory to be successful it needs to have multiple firms per business type. If you have 30 different businesses within the same sector the directory earns from every business being listed but the business only earns if the customer chooses them from the list of 30.

 

[Montaigne]

I imagine that the more profitable/more well known a directory becomes the worse it becomes for any businesses on the directory as more businesses join thus increasing the pool of possible choices for people visiting the directory.

I'm guessing that the increase in traffic must offset this somewhat but there must be countless businesses languishing on a myriad of directories and getting no sales from them.

I'm registered on one of my industry's market leading directories and I've not had a single enquiry from it in 2 years. If I was just relying on the directory to bring in sales I would already have gone bust.

 

[captaincloser]

I imagine that the more profitable/more well known a directory becomes the worse it becomes for any businesses on the directory as more businesses join thus increasing the pool of possible choices for people visiting the directory.

I'm guessing that the increase in traffic must offset this somewhat but there must be countless businesses languishing on a myriad of directories and getting no sales from them.

I'm registered on one of my industry's market leading directories and I've not had a single enquiry from it in 2 years. If I was just relying on the directory to bring in sales I would already have gone bust.

When I were a lad....before t'internet were invented I worked for the oldest directory publisher in the UK (and that is certainly not Yellow pages or Thomson) and if I were on 'Mastermind' then business directories could be my specialist subject.

Most modern day t'internet directory publishers would seriously struggle to even give you anything approaching a corrct definition of the word DIRECTORY let alone publish an online one that had any connection to that definition.

 

[eventdomain]

I'm registered on one of my industry's market leading directories and I've not had a single enquiry from it in 2 years.

Well, for starters for any website to be a 'leader', it needs a few things like size, credibility, sadly most dirs (which are all-purpose ones) can't rub 2 clickthroughs together, never mind earn credibility or status of being No1.

Any website worth its salt, should have some sort of recognition eg: the written word! 97% wont have, even offline biz 'shop front' websites dont have much of this. Too many dont have squat, yet charge like their Yahoo or something, so I hear what your saying.

 

[eventdomain]

Most modern day t'internet directory publishers would seriously struggle to even give you anything approaching a corrct definition of the word DIRECTORY let alone publish an online one that had any connection to that definition.

You really should do your research, or you'd know that there's about 500 top known groups behind directories, and mostly part of million-dollar companies eg: ReedBusiness is largest online publisher in Europe, which makes 5 billion a year. Others are: iEntry, Haymarket, RoughGuides, infact there's some 49 main players in the sector, so directories have an abundance of credibility going back 200 years - way before search engines existed.

 

[Atilla]

Despite all this you failed to answer a couple of spot of questions this week about your empire from Kate1. Any comment on that ?

In my book you have zero credibility..at least ALL the sales people on here are upfront about business and avoid all the copycat innuendo that marks you guys as pretty abnormal in business terms. You overdo it. Having made a point why repeat 20/30 times a week ? The reason I reply is ultimately you will give up and go back to your latest £350,000 pile of money.Forgive me for not buying into that gross splurge on here either...

Also, no I would never see you, bdw, Earl and the others on here as salespeople. All I see you do ,week on week, is discredit yourselves as business people.and actually it's pretty obvious a couple are simply retired and chewing hay these days...which includes 'messing' with a sales forum. But hey ho...

Really?

You've shown every credential to qualify yourself as THE worst saleperson around.
And continue to blow smoke up your own a**e and consider it as praise.

Kate laboured the point with Eventdomain about a breakdown of his figures. Funny how you support her when we are all still waiting for a breakdown of the figures she was banging on about previously.

 

[kate1]

All I was saying, is that I dont understand why somebody would post their value on a forum. Unless their were some insecurities - you just dont do it

 

[Atilla]

All I was saying, is that I dont understand why somebody would post their value on a forum. Unless their were some insecurities - you just dont do it.

Well, your mate CC keeps banging on about how much he pulls in. Why, he cashed a cheque only this Friday.

Works both ways.

 

[kate1]

Ok so where has CC posted about figures? He said he earns a decent salary, but where has he posted numbers? The anti brigade has, we havent - no need. Its private business. Just cant see anywhere on this thread where CC has said I earn X, or I am worth X

 

[captaincloser]

Well, your mate CC keeps banging on about how much he pulls in. Why, he cashed a cheque only this Friday.

Works both ways.

Ah yes. The classic sense of humour failure when it suits. Anyone taking that post seriously truly proves the point of the post.



I am not Kate1's mate and would prefer you not to make such unreasoned assumptions but I have to say she is an admirable meMber of UKBF and a joy to follow on the sales forum.

So what is it you really want to say to us Atilla

 

[captaincloser]

You really should do your research, or you'd know that there's about 500 top known groups behind directories, and mostly part of million-dollar companies eg: ReedBusiness is largest online publisher in Europe, which makes 5 billion a year. Others are: iEntry, Haymarket, RoughGuides, infact there's some 49 main players in the sector, so directories have an abundance of credibility going back 200 years - way before search engines existed.

I used to work for Reed International (ten years) so please...

Also if you read my post you will see that you are simply confirming what I have said. I was involved in directories long before the internet and that is what I have said. My point is that internet directory publishers usually cannot give a description of what a true directory is.

Next...

 

[kate1]

Admin,

Do you think there should be a separate forum for people who want to discuss anti sales, Im not sure if it is apt in the sales/marketing sector? Alot of us guys do sales for a living. Dont think its appropriate to be honest.