Do you struggle to get through to the Carriers to chase your deliveries?

Sadly I don't think or know of anyway that this is going to end.

If youve ever had an EVRI or My Hermes delivery youll know all too well how bad deliveries can be.

Delivery drivers are human with a stressfull time sensitive job, and companies can be under strain so I understand how things can go wrong but on the flip side I can also see how it can mess up a 'chain' and potentially damaging to a business and customer relationships - Ive had loads of failed collections, which meant the goods never went out therefore never got delivered, Ive had to load up and drop off like yourself, racing to the depot to make up for a failed collection to avoid messing ujp my customer.

Im not sure why DPD allow the false delivery information to be submitted, I've also had this with DHL.

Its worth reading the Saturday premium delivery T&Cs to see if there is anything to go on, sadly I believe that for me with 'next day services' I found the clauses stating that these were estimated and there is no compensation etc.

I feel that delivery companies and their staff know all too well that we need them, and they can do as they please.

For me, I never guarantee any delivery service to a customer - as life is unpredictable. It takes the strain off me and also the delivery company if 'ETAS' are not met. I think recipients should to plan a window for delivery because there is always a chance of a missed, delayed or failed delivery.
We need to adjust our expectations perhaps to avoid disappointment (hard in the times we live and work in where everything is on demand)
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Copyright

Hi

I read about something similar if not the same?, as an i.p case, regarding LONDON ENGLAND hoodies and Posh Fashion? Worth a google.

Are your contact details upto date, eg addresses of principle place of business, registered business address etc?

If you answer some of the questions people have posted I'm sure they could help you, it seems like a very strange and unfortunate situation to be in, 10k is no small figure
Yea the same guy took my stock
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Copyright infringement notice

good point

how do you prove that you are the originator of an image, and not a copycat
He dosent own anything and even
good point

how do you prove that you are the originator of an image, and not a copycat
he dosent own or nor he is the original creator. He claims that he regestered it in 2011 but the image is existed since 1999 by another supplier. He tried to file case against another supplier and he already lost the case and now that is why he is targeting small small shop and scum them
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Looking for a reputable company who can build me a website

Worth having a chat with @Paul Carmen who knows his stuff and can get a site built, including online bookings etc.

For best results, you really need to have a marketing strategy to build the site around.
Thanks @Frank the Insurance guy

@CassieJ We specialise in web design that generate leads or sales, that means we don't just build websites that look nice, or for the sake of it. A site that can't be found and isn't compelling for customers is a waste of everyone's time.

We use your business and marketing plans to ascertain what your customers need and create websites designed to rank in search engines and convert potential customers. If you don't have a plan, we help you research your customers, plus where they look and what they search for.

We specialise in generating the leads for you, via research, PPC, SEO and digital marketing, combined with an advanced, fast, and secure website to generate lead processes that makes you money.

If that's something that sounds interesting, then please get in touch on here, or via the details below.
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Cash flow tracking and forecasting

I think the main question to be asked here is, when you are talking about cash flow are we talking about the accounting system predicting next month's cash flow based on the current data like outstanding sales and and expense invoices or are talking about cash flow forecast over a 12 month horizon or longer based on an annual p&l forecast. I think the only way to really have a short term and longer understanding of cash flow is where you have a rolling forecast and the actuals are updated over the forecast from the system on monthly basis and the forecast recalculates automatically. Anyone who remembers Sage Financial Forecasting and its automatic linking to Sage 50 will know what I am talking about
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Offering client a reduced amount for quick payment

But in
I often advise clients in this sort of situation to make an offer to accept, say, 50% if the debt is paid by a fixed date. You should always use the words `without prejudice', which means that the debtor can't refer to your offer as evidence should the matter end up going to court.

And I'm afraid that I also advise clients that he who shouts loudest gets paid first. In any situation like this there will be numerous creditors, and in my experience those that act most aggressively generally do best, as there will be limited funds, and once the aggressive creditors have been paid there's often nothing left for the more lenient ones. It's not pretty, and one might wish that creditors who were willing to wait for payment were better rewarded, but it's the harsh reality of business.
I think in his case my debt is owed by Mr and Mrs. Knowing what she does and who she works for, I dont think a CCJ would go down to well so she would presumably want to avoid it.
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How are people here avoiding fake or unverified suppliers lately?

One of the biggest issues I keep seeing in the UK overstock and clearance space is the rise of unverified or outright fake suppliers.


I’ve spent years on the buying side in retail, and this problem is actually what pushed me to start building a platform in this space.


A few patterns I’ve noticed that usually signal risk:


1. No verifiable VAT or Companies House presence
If a seller can’t be checked quickly, that’s usually the first warning sign.


2. Multiple middlemen
The more layers between the stock owner and the buyer, the weaker accountability becomes.


3. Poor or vague manifests
Serious sellers tend to provide structured information, even for mixed pallets.


4. Artificial urgency
Clearance moves fast, but pressure before verification is rarely a good sign.


I’m currently building OVSTCK, a UK-focused auction platform that requires VAT and business verification before sellers can list. I’m not posting this to promote it, but because I’m genuinely interested in how others here are dealing with the same issue.


What systems or checks are you using to protect yourselves?

Accountant needed to handle Corporation Tax (CT600) starting next year

Hi Rob,

Artifin Accountants can help with CT600, annual accounts, and filings with HMRC and Companies House for small limited companies, including straightforward Santander and PayPal setups. The service is full-service, reasonably priced, and easy to work with.

Happy to have a quick chat to see if it’s a good fit.

+44 7350 535411
[email protected]
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What do businesses do with their long term cash reserves and profits?

I stick my spare cash in a Wise Business savings account

Currently it's 3.32% return (after fees), calculated & paid daily - they use government-guaranteed assets and mention it 'may be' FSCS protected (lol)

Money for no effort, better than it sat in a 0% regular bank account
"May" be protected is ok for some easy access money but you can get over 4% tied up for 6-12 months in something that WILL protect your money. I dont actually know how FSCS works and how quickly you get your money. But having it tied up for 6 months with a guarantee seems better?
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Photographs

Hi, I think this may have been covered previously but I have not been successful in finding it.

A competitor is using our photographs in the sale of the same product.

Do we have any legal recourse or do we just have to take it on the chin?

We have asked them via email to remove them but these requests have been ignored.

Thanks

Dave
Send a cease and desist letter for them to remove immediately and report them on the website they are being used on.

Send them an invoice for the costs on unapproved use for each photo they are using. Make sure you take dated screen grabs of where and how they are being used ,
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Business insurance, what are the options?

For us business people, I would recommend always speaking to a broker (like Frank).

Yesterday I had a meeting with someone running a new security personnel agency. He said he had insurance and proudly told me he was paying £11 a month for it. My PI is more than that (and I do not have employees). I also knew an electrician who went online for cover, quoting a great price, £20 less than a via a broker. All friends, when the broker reviewed this specialist policy for electricians, he pointed out that the cover didn't work if using ladders over 4' long - a lot of this guys work was outdoors, up ladders..
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How long does a (successful) press release take to start appearing as articles?

OK, here's the skinny! I used to run a news agency and one of our (many) sidelines was to do PR for companies.

An app is of zero interest! The moment a sub-editor sees the word "app", your PR piece goes straight into File Thirteen! It is one of those non-stories that we used to call "Sony looks to the future!"

Your PR piece has to have a hook. A reason for the paper, mag, website, whatever, to run the story. "Oh look! Yet another boring app!" - that is a turkey that no editor will run!

There has to be something sexy about your app - and don't call it an app! The story must have a human interest and be completely app-free in the headline and the first paragraph. Sex, drugs, corruption, naked women, dogs that can play Bach. Anything will do - and the app can be mentioned further down within the story.

I'll give you an example - A theatre in Scunthorpe buys a piano. NOT a story!

A theatre in Scunthorpe buys Andre Previn's piano. That's a story. Admittedly, not much of a story, but it got into the local rag with a full page. Celebs always help to sell any story!

A German professional theatre group started workshops. That was NOT a story. But they desperately needed publicity!

We did a whole work-over on that one! We called it a comedy school instead and the headline was "Ve have vays of making you laugh!" with the by-line "Germans get crash course in humour!"

That was even run by the News of the World.

(I must point out at this stage that I am German - and we love to make fun of ourselves. And the theatre group was immensely pleased with all the publicity they got - it even ran on TV and made the pages of Bild Zeitung!)

Now, do you get the idea?
This is massively helpful! Thank you
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