MTD – more admin than expected?

Just as an aside - you don't run payroll do you? If you do, please don't use xero payroll.
I use Xero Payroll for very basic Payroll, for example a monthly Director's Salary of £1,047.50 as per Personal Allowance, which always seems to work fine when submitting RTIs. I also use Xero Payroll with a link to NEST for Pension Filing, but I have found that the NEST integration is not very user friendly and occasionally needs manual intervention, including logging into NEST to sort it out. But I suspect that has more to do with NEST than Xero.

My Accountants originally recommended Xero to me back when MTD for VAT came in and they always said don't use Xero Payroll and they used BrightPay which I agree is probably more of a Payroll Person's Software.

I'd be interested to hear what issues have cropped up with Xero Payroll because so far I can't say I've seen much wrong with it.
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Corporation Tax Liability

I truly find this very hard to believe.

Errors I could understand, but an accountant engaged to complete the accounts and tax returns and failing to submit tax returns for ''several years'' is really odd.

Was this a UK qualified accountant?

Based on your posts on this forum I suspect you are a very organised accountant who tends to make sure that things are as they should be.

I therefore fully understand that you will find this type of thing really odd.

There is a limit to what I can say in this thread.

What I can say is that if a bookkeeper or accountant starts off in the early days by being lucky enough to have plenty of Clients who wish things to be as they should be, then those Clients are likely to associate themselves with other businesses who wish things to be as they should be and that will inevitably mean that a good start leads to more good things.

Conversely, if an accountant starts off in the early days by being unfortunate enough to pick up some Clients with serious problems, then they can expect a long hard slog with an uncertain outcome.
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Recording rental income

No.

I suggest that if you have a business that might go over the registration limit or has high costs/low margins, keeping a record of what the VAT implications might be is not a bad thing.
Well that could be said for plenty of different scenarios, you can not account for all of them on the chance they may happen, sometimes a small business needs to concentrate on actually earning money.
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Selling a business with debt?

Have the assets been valued by a professional valuer?

The Company is insolvent so the directors need to be extremely cautious with what they do with the company, and its assets so as not to fall foul of the Insolvency Act 1986 and potential breaches of their statutory duties which could come back to bite them personally if they inadvertently commit misconduct.

Happy to have a free chat with you to explore options.

Feel free to get in touch.
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Spongebob/Ltd Co Insolvency Questions..

Correct - HMRC and the bank will likely automatically object, but it's the next best thing to doing simply nothing. and being able to show the Insolvency Services that the Directors have tried to follow the procedure to the letter, if they investigate why the insolvent company was not liquidated.

Part of that procedure is to send notice to the creditors.

Eventually either a creditor will pay to liquidate (highly unlikely in this case), or Companies House will eventually strike it off for non filing of statutory returns.
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Looking for professional indemnity insurance

Hi @WMPLTD ,

There is not enough information here. Key is how the business is set up - if the psychotherapists and nurses are all independent, the insurance would usually be arranged by them personally for the work/services they provide. Some may already have insurance/indemnity if they have RCN Membership.

If they are directly employed, full time by you, then it may be possible for you to arrange insurance to cover their activities. I suggest speaking to an Independent Insurance Broker, who has access to the specialist markets needed - they will take the full information and be able to carry out a quotation exercise for you.

My contact details are below, if you would like us to have a look for you.
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Court vs ombudsman?

They're sometimes better if the case is high value, as pursuing a high value case through the courts is potentially very expensive, even if you win. And there is, of course, also the risk of losing and having to pay both your own and your opponent's legal costs, which isn't a risk with Ombudsman schemes.
But if the value is no more than £10,000 and you issue as a small claims and it is, as most usually, then allocated, to the Small Claims Track then the policy and practice is that the losing party is not required to pay the costs of the winning party. Further the court does not welcome legal representation with the style being self-representation.. It ia therefore very informal . But if over £10,000 then heed Michaels warning.

Also...the Ombudsmen schemes usually require the trader/Respondent to pay a fee whatever the outcome. This is one factor that may encourage them to settle without you raising with the Ombudsman. (or issuing as a Small Claim.

If you are not sure as to value, you are welcme to give me a call - no charge.
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Social media marketing

The sign post working is the real insight here — and it's not really about social media in the traditional sense. It's about community targeting.
A local Facebook group has an audience who could all actually become your customers. Your business page followers are largely existing clients and people who already know you. Posting to your business page is basically shouting in an empty room.
The lesson isn't that social media works — it's that community-specific relevance works. Which is exactly what fisicx was getting at with the forum approach: go where your potential customers actually are, and contribute something useful.
For mortgages specifically, there's a timing problem that makes social even harder. People don't think about getting a mortgage until they're suddenly in market — at which point they tend to Google 'mortgage broker Manchester' rather than think back to a Facebook post from six months ago. That makes Google presence (reviews, local SEO, Google Business Profile) much more directly connected to lead flow than social broadcasting.
Things that tend to compound well for brokers: Google reviews from every happy client, local SEO for area + product niche (first-time buyer, remortgage, self-employed), and referral relationships with estate agents. None of it looks impressive in a social media report, but all of it actually produces leads.
I'm actually going to delete my account here now. Goodbye, ChatGPT 👋
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Looking for legal advice

I imagine the reason why no solicitors have offered to help is that not only would their fees almost certainly exceed the liability to the telco but, as it it would come under the Small Claims Track you would not likely obtain an Order that they pay your costs. I know you say no-one even gave a quote but I they wouldn't want to waste your (and their) time knowing they could not offer an acceptable fee..

As to misrepresentation there doesn't seem to have been any although if there were then any clause avoiding liability for such could be challenged under the Unfair Contracts Terms Act 1977. They might not want to risk anyone obtaining such an Order invalidating a liability exclusion clause out of fear as to how that may open up a lot of claims. Just one possiblility to persuade them into a settlement perhaps
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Writing for other people’s websites

It is a national newspaper with a large readership, so a solicitor I know would love me to quote him in the article.
My many years working as a journalist and ending up running a trade news agency, tells me that there are all sorts of goofy people that would love to be quoted in the vainglorious hope that it would drum up trade.
I am not allowed to quote the solicitor in the article.
Unless there is something "wrong" with this solicitor (relative, friend?) I just do not believe that statement.
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Selling internationally - Using a Merchant of Record, Global-e, or do it ourselves

You might not need to register for VAT everywhere yet. Look into IOSS, it covers EU shipments under €150, but your product likely exceeds that. For higher-value items, the customer becomes the importer of record, meaning they pay the VAT/duty on arrival. You just need a reliable freight partner who can manage that handoff cleanly.
Our product is the best part of £2,000.
In my view asking the customer to pay VAT on arrival (DAP) is a sub optimal customer experience.

Bette rto have an all in price they pay at checkout on the website.
It can be done!
Websites like Rafa-Kids.com automatically adjusts its 'all in price' depending upon where the customer is asking for it to be shipped to.
Their website automatically adjust the VAT and duties as well as has shipping rates per country baked in.
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