China buying advice needed

My tuppence worth . . . . .

If you decide to source from Alibaba, then you really need to devote time and effort into sourcing the right supplier for you.

It may be that you'll need to communicate with 20 or 30 suppliers to find the right one and the process can take 2 to 4 weeks to establish if they are the right fit for you, this is before you request and compare samples, from perhaps a shortlist of 3.

A few pointers:

1. Never request or respond to an RFQ.

2. Due diligence on the company that you're speaking with.

3. Always request samples from at least 3 suppliers to compare quality, components & packaging.

4. When you have identified (what you think) is the right supplier for you, then the fun starts. . . . contract, samples, amendments, pre production samples, payment terms, production timelines, quality control, export documentation, packaging, branding, warranty, faulty items, after sales service, shipping options & costs . . . . . .It's doable, but you need to put time and effort into it, otherwise you'll get a (very) poor supplier.

Alibaba now, is not what Ailbaba was like 10 years ago, it's worse!
That's exactly right. A large number of trading companies are spending hefty sums duplicating storefronts, all to get their products in front of your eyes. Meanwhile, the actual factories rarely have the bandwidth to reach out and deal with you directly.
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Acrylic shower panels — anyone else noticed how much the market has changed in the last few years?

Been meaning to write this post for a while as it's something I've been thinking about a lot recently through my work in the bathroom industry.

A few years ago if you mentioned acrylic shower panels to most homeowners you'd get a pretty dismissive reaction — "isn't that just cheap plastic cladding?" was a pretty common response. The reputation of the product category was honestly not great and I think that was largely down to the flood of thin, low quality PVC panels that dominated the market at the budget end and gave the whole category a bad name.

Fast forward to now and the landscape has changed almost completely. The panels coming through from quality manufacturers are genuinely impressive — 8mm and above acrylic with surface finishes that photograph so well you'd genuinely struggle to tell them apart from high end tiles in a lot of cases. Marble effects, concrete finishes, botanical prints, even licensed artwork designs. The design range has exploded.

What I find really interesting from a business perspective is how the customer conversation has shifted too. A couple of years ago most of the questions we'd field were "are these as good as tiles?" — now it's more "which brand and thickness would you recommend?" The product has clearly crossed some kind of credibility threshold with the mainstream UK consumer that it hadn't reached before.

A few things I think have driven this:

— The grout cleaning problem never went away and people are genuinely fed up with it
— Instagram and Pinterest have exposed a much wider audience to well-executed panel installations
— The quality of the top tier products has genuinely caught up with what sceptical buyers needed to see
— Installation time and cost savings are increasingly understood and valued

From a trade and retail perspective it has been a significant shift in how we talk about and position these products.

Curious whether anyone else in the trade or running businesses adjacent to home improvement has noticed the same thing — or whether you've had different experiences with customer perception in your area. Also interested whether anyone has thoughts on where the market goes next — more premium finishes? Larger format panels? Different substrates?

Would genuinely love to hear different perspectives on this, particularly from people working in different regions of the UK where the uptake might be different.

Free calculator for the 2026/27 business rates changes (1 April)

Really useful tool, thanks for sharing this. Just plugged in my postcode and it pulled everything through nicely - good to see the relief breakdown laid out clearly rather than trying to work it all out from the council's letter.

Quick question - is there any way to pull in the floor area data as well? Would be handy to see the m² that the valuation is actually based on, so you can sense-check whether the VOA's got it right without having to dig through their site separately.

Also, I've got a small unit in SE15 that doesn't seem to come up when I search. It's definitely on the VOA list so not sure why it's missing. Might be worth a look.
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AI In Your Business

Anyone making use of AI in their accounting processes

Yes, I do, and it has become a fundamental part of our business process.

The system I’ve developed interfaces with our CRM, Xero and our own internal systems to cross-check data reliability, preserve a single source of truth, support batch handling, and maintain auditability across the workflow.

It also helps with intelligence gathering and process governance, so decisions, handling rules and exceptions can be tracked properly rather than living in someone’s head or getting lost across emails and spreadsheets.

In practice, the real value comes from using it in a controlled way, so repetitive and document-heavy work moves faster without losing consistency or review discipline.
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How does payroll actually work

Thanks,
what about minimum wage, is that based on when work was done, rather than payment date?

ie. if doing 50 yours in March, but paid in April is it still the 2025/26 minimum wage rate, even though it is paid in next tax year and after minimum wage rates change?
Minimum wage rate is paid according to the pay reference period (PRP). That is the time for which you are being paid, maximum one calendar month. In your case the PRP is the calendar month. NMW rates apply at the rate that was payable on the first day of the PRP when the work was done. NMW increases with effect from 1 April, so all work done in the April PRP should be paid at the new rate. The March overtime can be paid at the old rate.

If an employer pays 4-weekly they may have a PRP that starts on 06 April, so their staff don't get the NMW increase until the PRP that starts on 4 May.

Incidentally it is a criminal offence not to pay at least NMW for all work done in PRP by the end of the following PRP.
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What’s my business worth? Built a tool for UK SMEs — looking for feedback

Having started the business sale process with a professional broker (ie. not a we-buy-any-business type operation) I was struck by the detail of the scoping and discovery stage. Basic financials we're easy to answer. But more probing questions over things like customer longevity, order frequency, process documentation, formal contracts, credit control procedures, supplier analysis, risk analysis, stock control etc opened up a very useful insight into what could be improved, documented or refined to increase company value. I have a feeling that this background stuff, say as an efficiency / optimisation dashboard would have more value to a company than a "how much is it worth?" question. Improving these scores would give a company reason to use it as a regular tool. The market would be businesses with a growth and exit strategy with the exit years down the line, but using your analysis to help guide / monitor company progress towards an optimum sale proposition.
That’s reassuring to hear, this is exactly the direction we’re thinking.

Beyond the quick valuation, we’re building more in-depth flows that help owners understand how sellable their business actually is, and what they need to improve to increase that over time. Some of those flows already exist inside the app today and have had businesses use them.
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Tax Calc for charities

Yes. Things get trickier when a single bank entry needs to be split between multiple funds. Currently I have a category “ignore this transaction”. I transpose it to another sheet where I do the splitting. I borrow double entry principles (I think…) to check that total ignored transactions = total on split transactions sheet

Your point about bespoke workbooks is well taken. A collection of manually consolidated sheets should work fine, and won’t break

PS one other headache is donations arriving in Bank net of transaction fees, e.g. from Just Giving type sites
Keep things super simple. You probably want a standard chart of accounts structure encompassing a nominal name, project code and possibly another, say, organisation code for flexibility. Each has their own table which is used as to populate a drop-down list when entering transactions.

The project table contains the fund code if desired. This means you can record by projects within a fund simply through the project code.

Your cashbook is just your prime entry recording book.
When a bank entry spans multiple projects simply use as many individual lines as there are projects needed - on your cashbook. You have a ‘bank rec’ column on same cashbook whereby you reconcile it back to the Bank Statement.

Fees reduced from incoming receipts get handled in the same way. Simply create extra lines - meaning you have the gross income analysed by project and fees analysed to whatever project resolution you desire.

The heavy lifting of reporting is done on your consolidation workbook.
One solution; many uses.
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Companies House Security Breach

companies house insist that it is a tedious hack and can only get 1 company at a time, and not a broad tool where hackers just extract the entire database in one go.

I can tell you that it's not going to be difficult of a task for a hacker to use sql injection to get all the companies house details one by one over time. Just run a script to automate this.

Dont think of yourself as safe if no details have been chnaged. With the directors DOB and home address, it's possible for any criminals to open a business bank account and get a business loan deposited to the bank account and cause some serious damage.

USB Flash Drives

Hi

Thanks for sharing

What would be recommended for long term permanant storage eg for family photos which I am sure would apply to a lot of us on here who are not keen on uploading such personal items to a cloud or similar.

I used to use DVDs dual layer and CDs before this.

I think this is quite interesting given that we create and accumulate important data every day that would break us to lose.
I you are worried about privacy you can use encrypted cloud backups.

You can also use multiple hard drives or good quality SSDs and rotate them which is cheaper than cloud.

If its stuff that really matters I would favour multiple independent backups whatever you do. Two less reliable devices are better than one highly reliable one. Especially when you consider risks such as theft and fire.
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