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Court vs ombudsman?

The Resolver
Michael Loveridge said:
They're sometimes better if the case is high value, as pursuing a high value case through the courts is potentially very expensive, even if you win. And there is, of course, also the risk of losing and having to pay both your own and your opponent's legal costs, which isn't a risk with Ombudsman schemes.
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But if the value is no more than £10,000 and you issue as a small claims and it is, as most usually, then allocated, to the Small Claims Track then the policy and practice is that the losing party is not required to pay the costs of the winning party. Further the court does not welcome legal representation with the style being self-representation.. It ia therefore very informal . But if over £10,000 then heed Michaels warning.

Also...the Ombudsmen schemes usually require the trader/Respondent to pay a fee whatever the outcome. This is one factor that may encourage them to settle without you raising with the Ombudsman. (or issuing as a Small Claim.

If you are not sure as to value, you are welcme to give me a call - no charge.
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Selling internationally - Using a Merchant of Record, Global-e, or do it ourselves

GNewland
mahad said:
You might not need to register for VAT everywhere yet. Look into IOSS, it covers EU shipments under €150, but your product likely exceeds that. For higher-value items, the customer becomes the importer of record, meaning they pay the VAT/duty on arrival. You just need a reliable freight partner who can manage that handoff cleanly.
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Our product is the best part of £2,000.
In my view asking the customer to pay VAT on arrival (DAP) is a sub optimal customer experience.

Bette rto have an all in price they pay at checkout on the website.
It can be done!
Websites like Rafa-Kids.com automatically adjusts its 'all in price' depending upon where the customer is asking for it to be shipped to.
Their website automatically adjust the VAT and duties as well as has shipping rates per country baked in.
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Where can i have shower gel manufactured?

1emma19
Start by defining what you want the shower gel to feel & perform like (clarity, foam level, slip, scent, pH range, any claims like moisturizing, gentle for sensitive skin, etc.). That way when you reach out to manufacturers, you can send them a brief spec sheet rather than a vague idea. It makes it easier for them to match you with the right chemist or formulation team!
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Selling a product in Japan

tong Wins
Porky said:
Hi Carl,
Interesting, might just chat further although my primary issue is finding a trusted partner in Japan that could sell the product - that's probably the bigger issue especially as i don't talk Japanese....
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You could try finding a warehouse in Japan to handle dropshipping for you, or a dropshipping warehouse in China would work too. The shipping time from China to Japan for international parcels is quite short.
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China buying advice needed

tong Wins
MOIC said:
My tuppence worth . . . . .

If you decide to source from Alibaba, then you really need to devote time and effort into sourcing the right supplier for you.

It may be that you'll need to communicate with 20 or 30 suppliers to find the right one and the process can take 2 to 4 weeks to establish if they are the right fit for you, this is before you request and compare samples, from perhaps a shortlist of 3.

A few pointers:

1. Never request or respond to an RFQ.

2. Due diligence on the company that you're speaking with.

3. Always request samples from at least 3 suppliers to compare quality, components & packaging.

4. When you have identified (what you think) is the right supplier for you, then the fun starts. . . . contract, samples, amendments, pre production samples, payment terms, production timelines, quality control, export documentation, packaging, branding, warranty, faulty items, after sales service, shipping options & costs . . . . . .It's doable, but you need to put time and effort into it, otherwise you'll get a (very) poor supplier.

Alibaba now, is not what Ailbaba was like 10 years ago, it's worse!
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That's exactly right. A large number of trading companies are spending hefty sums duplicating storefronts, all to get their products in front of your eyes. Meanwhile, the actual factories rarely have the bandwidth to reach out and deal with you directly.
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