Operational Proposition Documentation

[als-uk]

Afternoon all

I hope you are all well - looking for a little advice if I may

I have been asked to put together, as the title suggests, an Operational Proposition Document. I have not come across this before unless I am being dense, which is a real possibility.

I have the following guidance:

• The document should be in form of a overview/procedure manual and include full details of a joined up ‘package’ propositions (in line with feedback already ascertained from clients looking for the service offerings) so that the service can be delivered and actively promoted/offered
• To include; operational structure; supplier relationships; new business in-flows and process maps; supplier management/selection/due diligence; logistics; regulatory issues (GDPR); management controls; reporting methodologies; commercials and future resourcing and support requirements

To me this sounds a bit like a business plan, but I might be wrong? Any help, templates or guidance you can offer would be much appreciated.

Look forward to hearing from you.

 

[g]

Jeez... it's a tad unkind to be circulating that amount of jargon on a Friday afternoon - even Google couldn't come up with anything for 'opp'.

(And my bullsh*tometer no longer works since trying to understand that guidance. To whom should I send the repair bill?)

Your interpretation does seem logical, though I can't help wondering whether you'd be wiser to simply get another client or job.

 

[billmccallum1957]

Sounds like what we used to call a "Delivery Plan".

Using the business plan as the guidance, plan the business process throughout the operation.

You could use the sales force as the starting point and work through the process from there, or use the delivery mechanism (producers making products or staff delivering services) as the start point and build the processes to fit.

 

[als-uk]

Morning all and sorry for the delay in responding.

Thanks very much for your input.

So it is more of a business strategy document? Also, from my experience, this kind of work usually falls within the realms of a business development role?

Thanks

 

[fisicx]

What is your role?

Have you asked your boss for further guidance? The guidance you have been given reads like typical management BS. It’s meaningless drivel.

 

[Chris Ashdown]

Its asking you to identify possible clients and sound them out and if successful then make a outline plan on how the company would manage the outcome

1. Identify the need
2. Give suggestions on how the service could be incorporated into the firm
3. Identify the personnel requirements and if available in-house
4. Identify any assets required
5. Cost the project and likely profit