Local or national number for e-commerce website?

blades1233

Free Member
Apr 10, 2013
6
1
Hi, I run an e-commerce website that targets the whole of the UK. I am now wanting to add a business number to the site. I have the option to pick a local 01 number or a national 03 number. Wanted to get an idea of what people think will look the most professional and fitting for an e-commerce site. I was thinking a national number, but then I looked at several competitors, and most are local numbers.
 

fisicx

Moderator
Sep 12, 2006
46,895
8
15,493
Aldershot
www.aerin.co.uk
Local!

Feels like I’m calling the business not some call centre.
 
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cjd

Business Member
  • Nov 23, 2005
    16,001
    3,435
    www.voipfone.co.uk
    If your service is a local one, pick local - 01 or 02. If you're selling a product national then pick an 03.
     
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    Ozzy

    Founder of UKBF
    UKBF Staff
  • Feb 9, 2003
    8,366
    11
    3,514
    Northampton, UK
    bdgroup.co.uk
    I'd suggest a local number too.
    I personally am sceptical of 03/08 numbers myself, and seeing a 01xxx number makes me feel a little more confident in the business, which is stupid really as I know how easy they are to setup and direct to a call centre anyway.
     
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