Credit Control training courses

[Jenni384]

Hi folks

Does anyone have any recommendations for training courses on dealing with credit control?

We currently use a mixture of outsourced (the lovely Geoff) and in-house (David and I).

We'd like to train one of our members of staff to replace the work currently done by David and I and are not sure of the best way to go about it.

Ther are various companies who offer training courses - is this a good idea and can anyone recommend?

Many thanks
Jenni

 

[tel_afc]

Why not just outsource it, we can have it set up so that it looks like everything comes from you, including a 24/7 payment line as well.

regards

terry

 

[maxine]

Hi Jenni

I'd look at courses run by the Institute of Credit Management so that you know you will be getting a trainer with experience and qualifications, which is probably more important where your clients are various industries with different challenges.

They will run different courses on say Telephone Collections, Risk Management, Credit Limits etc so you could pick the ones most relevant to you.

Otherwise I would have thought that Geoff would be an ideal trainer

Good luck

 

[Jenni384]

Thanks Maxine, yeah Geoff is going to get back to us with something Will note the ICM as well, ta!

Terry - we currently do outsource, I think you might have missed the point of my post.

 

[Craig HelpTrainingCourses]

Hi Jenni,

I am new to UK Business Directory and have just seen your message.

I run an advertising website which is dedicated to the training industry if you take a look on the web at helptrainingcourses you may find some training companies that you could contact.

Kind Regards

Craig

 

[Geoff T]

Hi Jenni,

Can't believe I've only just seen this!

ICM - as suggested by Max - offer some truly good training options, and ongoing ones too, that will allow for quals, specialisation, etc.

That said - they're not cheap...TBH

So, I 2nd Max's vote - Namesake is the best option - practical as well as theoretical training, covering multiple disciplines (besides, where do you think HE studied?)

While on the subject, nag the namesake for me to renew his ICM membership for me will you?

Best of luck with it...

 

[maxine]

While on the subject, nag the namesake for me to renew his ICM membership for me will you?
...

That's me and him both then

Actually I know so many people who haven't bothered to renew... is that the same for you with people that you know Geoff?

 

[Geoff T]

That's me and him both then

Actually I know so many people who haven't bothered to renew... is that the same for you with people that you know Geoff?

For varying reasons - but yes...

Bad mistake IMO...

(consider yourself included in that Max)

 

[cpcm credit management]

Dun and Bradstreets courses were always good but again not cheap

I do some training myself and tend to work on the basis that the training will be closely adapted to the requirements of the business/staff rather than some generic powerpoint driven format.