Carl from CSNEWMEDIA - please all read

Medden Website Design

Free Member
Mar 29, 2007
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Kent
I cannot praise this man enough. His company has restored my faith in hosting and customer service.

We have a lot of clients with different types of sites all requiring individual needs. We were having a nightmare with 1n1 and their customer support was awful. After all the praise on here for Carl I contacted him and asked for a quote (also about 100 other things as well).

Not only did he come back immediately with a really competitive quote but he has been there every step of the way. His customer services is simply fantastic (and being an ex-mystery shopper I know what I am talking about) - although I do have my doubts that the man ever sleeps. I expect to be up all night working but I was shocked that my questions to him were answered so quickly and at such a late hour.

I just wanted to pass on my thanks to him but to also highly recommend him to anyone on here.

You can't wrong with Carl...

Clare
xx
 
That's high praise indeed, and certainly not the first I have heard in favour of Carl.

Take a bow Carl.
 
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I'm another one who has experienced Carl's superb customer service and web hosting - I'm also an ex 1and1 customer. Carl explains everything in terms anyone can understand and I'm also convinced he doesn't take time off at weekends!

Thank you, Carl.
 
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Yep what a guy. Still a techno geek but a little bit of humanity is visible in there somewhere!

I just wish he would learn to use a telephone!!! :)
 
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Yep what a guy. Still a techno geek but a little bit of humanity is visible in there somewhere!

I just wish he would learn to use a telephone!!! :)

Haha thanks!... :D

I can use the telephone, perhaps I just avoid certain people. ;) :D
 
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I can hereby verify that carl NEVER sleeps. ;)

I won't ask how you know that :O

I'm glad I read this thread now, because of the comments about 1and1.

It's not the first time I've heard this and last weekend I nearly signed up with them - there free software is tempting, but give me excellent support and good uptime and I'll take that any day.
 
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