WooCommerce help: need to resend new order emails in bulk

Discussion in 'Ecommerce Forum' started by kevin.doran, Feb 17, 2021.

  1. kevin.doran

    kevin.doran UKBF Ace Full Member - Verified Business

    2,540 483
    It would seem around 500 order confirmation emails didn't go out to customers on Sunday - the site was experiencing heavy traffic at the time.

    I need to send them out ASAP but only know how to do it one by one at the mo, not in bulk.

    Can anyone help?

    I'm thinking the "email invoice/order details to customer" action being somehow added to the bulk actions dropdown on the main order page would be perfect.
     
    Posted: Feb 17, 2021 By: kevin.doran Member since: Nov 28, 2011
    #1
  2. fisicx

    fisicx It's Major Clanger! Staff Member

    34,016 10,102
    Do this and your hosting will no doubt complain as it looks like spam.

    I thought you were going to move to a more robust host to prevent this happening?

    Your only real option is to resend one by one.
     
    Posted: Feb 17, 2021 By: fisicx Member since: Sep 12, 2006
    #2
  3. kevin.doran

    kevin.doran UKBF Ace Full Member - Verified Business

    2,540 483
    We were just holding out on the move (for now) weren't we to see if the other site improvements helped performance - didn't want the move to skew the results of the other changes.

    One by one does not sound like fun :(
     
    Posted: Feb 17, 2021 By: kevin.doran Member since: Nov 28, 2011
    #3
  4. fisicx

    fisicx It's Major Clanger! Staff Member

    34,016 10,102
    Bulk mailing is never good unless you use something like mailchimp. It’s all because it will send them all in one go and that often exceeds your bandwidth - which is what raises the flag and may even cause the site to crash again.

    Did the other changes we discussed help?
     
    Posted: Feb 17, 2021 By: fisicx Member since: Sep 12, 2006
    #4
  5. kevin.doran

    kevin.doran UKBF Ace Full Member - Verified Business

    2,540 483
    I'd say so yes plus SiteGround gave us some bits to do which we implemented.

    Front-end seems ok (apart from Sun PM when we did a pre-order release) but the back-end is still very laborious.
     
    Posted: Feb 17, 2021 By: kevin.doran Member since: Nov 28, 2011
    #5