printer installation problem

[deniser]

I have just had a printer delivered which states on it that it will only work with XP or older (!!) and IE 6-8.

I have Windows 7. Not believing that a printer can be so out of date, I have installed it and it recognises the printer but won't print.

What I can I do make it work?

 

[OldWelshGuy]

Use XP or older (!!) and IE 6-8.

OR search the manufacturers site for updated drivers, as maybe it is an old model, or the drivers are out of date. or type printer drivers ' into google and maybe you will find some. manufacturer first though

 

[deniser]

Use XP or older (!!)

Does anyone still have this? I do actually have an XP computer but it has no memory left and doesn't really work - installing this would kill it permanently.

 

[Dawg]

Lots of people still use XP. In the corporate world it is still huge which is why Microsoft keep extending the kill-all-support date forwards.

Google as OWG suggests for a new driver, and also try Googling "windows 7 printer name and model" (no quotes) to see if this is a common problem or local hiccups.
I hope you got a bargain on that printer, and that inks are still available. It sounds a bit odd having an obsolete-ish printer newly delivered.

 

[deniser]

Lots of people still use XP. In the corporate world it is still huge which is why Microsoft keep extending the kill-all-support date forwards.

I hope you got a bargain on that printer, and that inks are still available. It sounds a bit odd having an obsolete-ish printer newly delivered.

Thanks that explains it!

It doesn't have ink luckily, it's thermal.

It came free with some labels so not the end of the world if it doesn't work (but would be nice)

The manufacturer has put me onto the distributor who has put me onto the person who gave it to me so I'm back to square 1. But someone might phone me back....

 

[stugster]

Are the labels the right kind?

 

[KM-Tiger]

Lots of people still use XP.

Some of us still use Win2K!

At work my wife's PC has just been upgraded to XP.

 

[deniser]

Are the labels the right kind?

Yes they do fit. Someone just rang to say I should try a USB to serial cable rather than just USB so I'll give that a go.

 

[OldWelshGuy]

Some of us still use Win2K!

At work my wife's PC has just been upgraded to XP.

i love win2k most stable OS I have ever used, second only to window millennium (NOT).

WHY OH WHY did I ever upgrade to that short lived pile of poo :redface:

 

[Esk247]

well we still use XP

Vista was totally unstable when it first came out and there seemed to be countless issues if you bought software or hardware for an XP machine and tried upgrading it all to Vista, we just couldn't be bothered.

Most of the PCs i see at customers places are still on Windows 2000 or XP at the latest..i've only seen Windows Vista on one of our laptops and the missus' computer, haven't experienced windows 7 yet..don't know if i can be bothered.

 

[DesignerNick]

What printer is it? You might be able to get away with using an old driver but if you let us know the printer we might be able to find you a driver

I know a lot of big companies are still on XP still and will probably skip Vista and go straight to Windows 7 when the time is right.

 

[pchealer]

If you are using Windows 7 Ultimate or Pro you could install XP mode (its a virtual machine) that would 100% work.

Whats the model number of the printer?