Please give me feedback on my website

[MarcusUK21]

I will be launching my website soon and welcome any constructive feedback from anyone who is willing to help. My website has a couple more adjustments mainly pricing and images.


https://www.clickagift.uk/
Current password Brighton90

thanks in advance.

 

[Lucan Unlordly]

Looks clean enough but zero 'sell' in the introduction to the business or for the products.

Example: Amber Men's Watch. I've never heard of the brand, no information is given so I googled it, found a fairly basic description on Amazon where it's for sale for £103.95 (RRP:£145) against your £165.60!

 

[MarcusUK21]

Looks clean enough but zero 'sell' in the introduction to the business or for the products.

Example: Amber Men's Watch. I've never heard of the brand, no information is given so I googled it, found a fairly basic description on Amazon where it's for sale for £103.95 (RRP:£145) against your £165.60!

Thanks I am going through the pricing. I go buy the suppliers RRP AVaSam but also compare with Amazon too. Thanks. Does the store look appealing?

 

[The Byre]

Why should I give you my email address?

 

[MarcusUK21]

Looks clean enough but zero 'sell' in the introduction to the business or for the products.

Example: Amber Men's Watch. I've never heard of the brand, no information is given so I googled it, found a fairly basic description on Amazon where it's for sale for £103.95 (RRP:£145) against your £165.60!

The price fluctuates when you see it for sale with other retailers from £109 to £149 I am going for £119 but as I say I am still going through the pricing.

 

[alan1302]

Why should I give you my email address?

You don't need to - you put the password in the use password part!

 

[MarcusUK21]

You don't need to - you put the password in the use password part!

Maybe he meant what’s the incentive to give his email which has now been amended. But you are right the customer can create an account too.

 

[MarcusUK21]

I am also completing the legal pages still just in case anyone checks them. But again any advice on these most welcome.

 

[fisicx]

The chatbox covers up the cookie banner. So I can't close the cookie thing.

The chatbox takes me to whatsapp - which is very confusing.

When I enter the site it looks like a Christmas thing.

It says you are a UK store but top right iy says USD. FB and IG links don't work.

Click on 'order now' and I get page with images all different sizes. Not at all sure how I place an order. In the main menu the 'ladies gifts' goes to the 'order now' page.

Went to the shop and all prices are in dollars. That needs to be sorted. On the FAQs it says "All prices are in UK £"!

Pictures and descriptions are inconsistent. By that I mean they are all different styles and configurations and the descriptions appear to be written by different people or just copied off the packaging.

The bee mug says it's part of a range of themed products but I can't find them (you don't have associated products).

The aromatherapy candle looks really naff in a box full of polystyrene noodles.

When the fragrances page and I see a mug, socks and a picture frame. You have these indulgence/hamper sets and the description says 'valentines day gift'. It's August. In any case, a box of roses and a candle isn't a hamper.

A lot of the products don't feel like gifts, they are just the same stuff you can fine on any lifestyle site. The tagline says 'gifts that show you care' - not sure how a kettle does this.

It says I can pay using Apple pay but checkout doesn't have this option.

The images autochange - this is really annoying.

On my phone I can't scroll - all that happens is the image zooms. I have to very carefully touch another part of the screen and then try to scroll.

You need to sort out your prices. They are a lot higher than everyone else selling the same products.

There is no contact address, telephone, email. The phone number should be in the header and everything in the footer on every page. No returns address.

It's just a generic store - there are thousands of these, many with a far wider range of products, lower prices and a range of delivery options. with the right marketing you might do OK but as a buyer if I found something I'd be looking to see if people elsewhere sell it cheaper.

 

[WaveJumper]

May have been mentioned above but why are all prices shown in $

 

[MarcusUK21]

The chatbox covers up the cookie banner. So I can't close the cookie thing.

The chatbox takes me to whatsapp - which is very confusing.

When I enter the site it looks like a Christmas thing.

It says you are a UK store but top right iy says USD. FB and IG links don't work.

Click on 'order now' and I get page with images all different sizes. Not at all sure how I place an order. In the main menu the 'ladies gifts' goes to the 'order now' page.

Went to the shop and all prices are in dollars. That needs to be sorted. On the FAQs it says "All prices are in UK £"!

Pictures and descriptions are inconsistent. By that I mean they are all different styles and configurations and the descriptions appear to be written by different people or just copied off the packaging.

The bee mug says it's part of a range of themed products but I can't find them (you don't have associated products).

The aromatherapy candle looks really naff in a box full of polystyrene noodles.

When the fragrances page and I see a mug, socks and a picture frame. You have these indulgence/hamper sets and the description says 'valentines day gift'. It's August. In any case, a box of roses and a candle isn't a hamper.

A lot of the products don't feel like gifts, they are just the same stuff you can fine on any lifestyle site. The tagline says 'gifts that show you care' - not sure how a kettle does this.

It says I can pay using Apple pay but checkout doesn't have this option.

The images autochange - this is really annoying.

On my phone I can't scroll - all that happens is the image zooms. I have to very carefully touch another part of the screen and then try to scroll.

You need to sort out your prices. They are a lot higher than everyone else selling the same products.

There is no contact address, telephone, email. The phone number should be in the header and everything in the footer on every page. No returns address.

It's just a generic store - there are thousands of these, many with a far wider range of products, lower prices and a range of delivery options. with the right marketing you might do OK but as a buyer if I found something I'd be looking to see if people elsewhere sell it cheaper.

Many thanks I will look over these always good to have another’s feedback

 

[fisicx]

You also say:

We have strong ethics which include sourcing products from carefully screened manufacturers who abide by fair trade and comply with modern day slavery regulations

but give no details on the manufacturers. You need to validate a claim such as this. Daewoo for example make no such claim on their website. There are claims they are the largest processor of slave labor picked Uzbek cotton.

 

[AllUpHere]

I don't get it. You are selling the same tat that thousands of people are selling on eBay and Amazon, just at much higher price points. Even if you were significantly cheaper, you still wouldn't sell much because people would rather buy from Amazon, and will probably never find your store anyway.

What's your marketing budget? If it's not high 6 figures (at least) I think you are wasting your time.

 

[The Byre]

You don't need to - you put the password in the use password part!

I asked that question rhetorically!

I am not registering or giving my email or otherwise engaging with your site any more than I expect to have to give my email or otherwise register with a physical store in order to step inside. Good old @fisicx may have the patience to jump through hoops to give you that very thorough review. Sadly, I don't.

I spent a short time selling furniture in my youth and the first thing I had to learn was that we had to make the shop front as open and inviting as possible and not lurk at the doorway. Getting people into your shop is the hardest part of the sale.

 

[WaveJumper]

I asked that question rhetorically!

I am not registering or giving my email or otherwise engaging with your site any more than I expect to have to give my email or otherwise register with a physical store in order to step inside. Good old @fisicx may have the patience to jump through hoops to give you that very thorough review. Sadly, I don't.

I spent a short time selling furniture in my youth and the first thing I had to learn was that we had to make the shop front as open and inviting as possible and not lurk at the doorway. Getting people into your shop is the hardest part of the sale.

Absolutely sound advice there, but funny how times change I seem to be lucky if I can find someone to serve me these days

 

[UKSBD]

I asked that question rhetorically!

I am not registering or giving my email or otherwise engaging with your site any more than I expect to have to give my email or otherwise register with a physical store in order to step inside. Good old @fisicx may have the patience to jump through hoops to give you that very thorough review. Sadly, I don't.

The OP is asking for feedback, the website hasn't been launched yet, prior to it launching the OP wants only some people to see it (the ones they are asking for feedback from)

Blocking other people from seeing a development site apart from those you are asking for feedback from makes perfect sense.

Assuming the sign up wont be there after it is launched

 

[MarcusUK21]

The OP is asking for feedback, the website hasn't been launched yet, prior to it launching the OP wants only some people to see it (the ones they are asking for feedback from)

Blocking other people from seeing a development site apart from those you are asking for feedback from makes perfect sense.

Assuming the sign up wont be there after it is launched

Thank you for the reply here. It is at the development stage and feedback good or bad is welcomed but constructive is appreciated. I agree and disagree with some remarks from some replies. Some good points raised too. I did say I am still going through pricing and I am comparing with the likes of Amazon etc to ensure I am not too high. Some of the comments are uncalled for but hey ho that’s life. Anyway thank you for your support.

 

[fisicx]

Key question here. What is your marketing strategy? How you plan to get the products in front of people will determine the style and layout of the pages. Landing from an advert or promotion it a different selling proposition to the person just browsing.

 

[wayzgoose]

You need to amend your Returns Policy with reference to length of time and not refunding postage.

 

[MarcusUK21]

Key question here. What is your marketing strategy? How you plan to get the products in front of people will determine the style and layout of the pages. Landing from an advert or promotion it a different selling proposition to the person just browsing.

Marketing strategy? Our market is the 16 to 35 year old group. For jewellery and the 4
35+ for home plus products. We will be using a variety of marketing platforms and apps. I am more than confident we can reach out to these groups. Despite the critics here the site will do well. Remember it’s still at development stage and the feedback has been helpful from some,

 

[fisicx]

Are you planning to market the whole site or individual products?

I’m sure you can make it a success, but you need to do a lot more work on the site first. The review I gave you earlier was just a start. Those were the things I recalled during my first pass. Looking again and there is a lot more I could write.

But the first thing you need to do is sort out the images and descriptions. It’s these that will sell the products. You can’t rely on the descriptions from the dropshipper, all they have done is copy the manufacturer's blurb. Same with the images, some are just about ok but most aren’t well done. You also need to really tie down the range of products, right now they are all over the place and don’t feel curated.

 

[MarcusUK21]

Are you planning to market the whole site or individual products?

I’m sure you can make it a success, but you need to do a lot more work on the site first. The review I gave you earlier was just a start. Those were the things I recalled during my first pass. Looking again and there is a lot more I could write.

But the first thing you need to do is sort out the images and descriptions. It’s these that will sell the products. You can’t rely on the descriptions from the dropshipper, all they have done is copy the manufacturer's blurb. Same with the images, some are just about ok but most aren’t well done. You also need to really tie down the range of products, right now they are all over the place and don’t feel curated.

Thank you yes we are sorting out the images to categorise correctly, we will then edit the blurb to make it more appealing but also enticing and easy to be picked up on SEO. We have started to adjust the website too from your advice. And prices are also being closely matched with competitors too. Thanks again.

 

[fisicx]

...easy to be picked up on SEO.

You will struggle to rank for anything using Shopify. There are SEO themes and extensions you can buy but even then Shopify is not very Google friendly. One of the key indicators is performance - and Shopify doesn't score well.

Proper ecommerce platforms will outperform Shopify in just about every aspect. And be far more cost effective.

 

[alan1302]

I asked that question rhetorically!

I am not registering or giving my email or otherwise engaging with your site any more than I expect to have to give my email or otherwise register with a physical store in order to step inside. Good old @fisicx may have the patience to jump through hoops to give you that very thorough review. Sadly, I don't.

I spent a short time selling furniture in my youth and the first thing I had to learn was that we had to make the shop front as open and inviting as possible and not lurk at the doorway. Getting people into your shop is the hardest part of the sale.

No, you don't need to put your email address in to view the site - it's password protected for now as it's still in development so you just enter the password he gave to view at the moment...no registration required.

 

[MarcusUK21]

No, you don't need to put your email address in to view the site - it's password protected for now as it's still in development so you just enter the password he gave to view at the moment...no registration required.

Thanks Alan I thought he knew about the function of access at this stage. Some good feedback was given which I am working on.

 

[The Byre]

The given password (Brighton90) is deemed incorrect by the website.

 

[MarcusUK21]

The given password (Brighton90) is deemed incorrect by the website.

I changed it today because not safe to keep it open indefinitely. Thanks

 

[NickGrogan]

I changed it today because not safe to keep it open indefinitely. Thanks

In what way do you think its not safe?

 

[MarcusUK21]

I’m doing some updates on it following feedback. I prefer to wait until it’s completed

 

[Laurence Grant]

You will struggle to rank for anything using Shopify. There are SEO themes and extensions you can buy but even then Shopify is not very Google friendly. One of the key indicators is performance - and Shopify doesn't score well.

Proper ecommerce platforms will outperform Shopify in just about every aspect. And be far more cost effective.

What ecommerce platforms can you think of and where is further information? Is Shopwired one of those? Thanks

 

[fisicx]

Look at OpenCart (talk to @antropy).

Or even Wordpress with WooCommerce (free apart from hosting).

Both of the above give you total control. You are not restricted by the limitations of Shopify, you can modify, adapt, customise and change everything. And there are thousands of themes, plugins and extensions to choose from.

 

[MarcusUK21]

Look at OpenCart (talk to @antropy).

Or even Wordpress with WooCommerce (free apart from hosting).

Both of the above give you total control. You are not restricted by the limitations of Shopify, you can modify, adapt, customise and change everything. And there are thousands of themes, plugins and extensions to choose from.

Thanks fisicx.

 

[fisicx]

There are loads more you can investigate. There is no best, there is just the most suitable for your needs. Google ‘e-commerce platforms’ and you will get a bewildering range to choose from. It’s just a matter of testing to find the right one.

Had a client last year who took over 6 months before he finally found the right one for his business. People often use Shopify because it’s easy and relatively cheap. It’s only after setting up their shop they realise the limitations and by then it’s too late.

 

[Solve My Problem]

You will struggle to rank for anything using Shopify. There are SEO themes and extensions you can buy but even then Shopify is not very Google friendly.

I totally disagree with this statement, I run 6 figure sites on Google using 80% organic traffic over paid. It's about implementation not the platform.

 

[fisicx]

I totally disagree with this statement, I run 6 figure sites on Google using 80% organic traffic over paid. It's about implementation not the platform.

Yes, but have you looked at the site? I agree it can be done (as I said in a previous post) but you need to know what you are doing. The site as it’s currently configured with the range of products on offer is not going to rank for anything useful.

 

[Solve My Problem]

Yes, but have you looked at the site?

No, the password listed didn't work. [to be fair I rarely see a new site when someone asks for feedback without a ton of issues and missing the mark on most pages, I can often take a previous report, change the site name and send it]

The problem with Shopify is people who are used to another platform don't get it, they see a bunch of hurdles and then write it off.

I say that not in a disrespectful way but from my own experience having written it off, my background being everything from custom coded ecommerce sites through to oscommerce, magento, wordpress/woo etc....

Once I was forced into it, I realised that it actually has more power than people realise, the platform is stable, converts very well, is very flexible (if you come from a programming background and therefor understand liquid)

Most sites we run don't use additional plugins, the only caveat to that is the Shipping API where we run custom coded API for clients to get custom shipping rates with the only cost being the hosting PHP API (single page in most instances)

The key with Shopify is the right Theme, it is a one off payment but gives lifetime of updates ** and includes 99% of the things needed, with some subtle edits in the templates the SEO score can be improved massively.

It is inherently slower than some platforms (although that's about to improve) but it makes little difference to Google, they rank Shopify well organically if setup correctly.

It's customer intuitive and a cost effective solution.

Not saying it's the best and not with it's problems, as that would be a lie but it's not the poor solution that it's often cited to be.

** the themes often need updating by hand, this is where management fees come in for us, it's not a big deal. Most store owners would never do the level of changes we would make to a store, but then that's why we charge for our time/experience.

 

[MarcusUK21]

No, the password listed didn't work. [to be fair I rarely see a new site when someone asks for feedback without a ton of issues and missing the mark on most pages, I can often take a previous report, change the site name and send it]

The problem with Shopify is people who are used to another platform don't get it, they see a bunch of hurdles and then write it off.

I say that not in a disrespectful way but from my own experience having written it off, my background being everything from custom coded ecommerce sites through to oscommerce, magento, wordpress/woo etc....

Once I was forced into it, I realised that it actually has more power than people realise, the platform is stable, converts very well, is very flexible (if you come from a programming background and therefor understand liquid)

Most sites we run don't use additional plugins, the only caveat to that is the Shipping API where we run custom coded API for clients to get custom shipping rates with the only cost being the hosting PHP API (single page in most instances)

The key with Shopify is the right Theme, it is a one off payment but gives lifetime of updates ** and includes 99% of the things needed, with some subtle edits in the templates the SEO score can be improved massively.

It is inherently slower than some platforms (although that's about to improve) but it makes little difference to Google, they rank Shopify well organically if setup correctly.

It's customer intuitive and a cost effective solution.

Not saying it's the best and not with it's problems, as that would be a lie but it's not the poor solution that it's often cited to be.

** the themes often need updating by hand, this is where management fees come in for us, it's not a big deal. Most store owners would never do the level of changes we would make to a store, but then that's why we charge for our time/experience.

Thank you for your feedback it is really useful. I changed the password to the site after I received a range of feedbacks from people on here. It is still at development stage. But going back to Shopify I agree with what you say. People shout about woo but there’s good and bad on all platforms.

 

[fisicx]

@Solve My Problem - 100% agree with everything you say. The problem is many pay for Shopify, set up a store and then wonder why it doesn’t convert.

Like many things webby, you either need to learn the skills or pay someone with those skills.

Woo is no different. It functions out the box but to make it effective mean a lot of tweaking. Choose the wrong theme and life becomes a lot harder.

And even if everything is set up perfectly, if the products are wrong it just not going to sell.

 

[yyovvo]

Most of my thoughts have already been said by others, except the following; you have actually made a very good start! Unlike brick ‘ mortar, The big advantage with software & internet based business is that you can chop & change easily until you find your best fit.
All the best of luck!

 

[MarcusUK21]

Most of my thoughts have already been said by others, except the following; you have actually made a very good start! Unlike brick ‘ mortar, The big advantage with software & internet based business is that you can chop & change easily until you find your best fit.
All the best of luck!

Thanks would you like to take a look at the site?