ASDA is a FAB business.. BUT!!!

[ChrisAITY]

Heres my problem:

About a month ago, me and my family were eating our tea (as you do), which was pasta and chicken my dad come across a piece of a catering glove which he had put in his mouth. The catering glove was those blue rubbery ones, and it was the whole thumb piece. We kept the glove piece and the jar, sent it to ASDA Complaints and they sent it to the supplier.
The supplier got back to us in a letter to say that they dont use these sorts of gloves in there factories bla bla bla.. so will not be looking into the complaint. As anyone would be.. you would think.. how did it get there then??

ASDA couldnt give a 'toss' what was in our food, and all they said was a sorry for the inconvience.

So we got onto our local environmental health who then told us that we needed to send the product to them before ASDA or the Supplier, so they cant look into it either. We asked for our "glove" back from the supplier, of which they did, but did not send the jar back. They disposed of it.

Since then, ASDA have done nothing, no contact back, they are just leaving it stand. What else can we do to other than "court", no point in going to court... any suggestions??

Thanks

 

[sysops]

What else can we do to other than "court", no point in going to court... any suggestions??

How about just getting on with your life and stopping being such a whiny ~~~~~?

 

[360interactive]

I am surprised they haven't offered to refund the jar of sauce and chicken. Asda usually refund for things like this at a drop of a hat.

I have to ask, what exactly is it you want from them?

Free shopping for life? £10,000 for the 'inconvenience' caused and trauma to your father?

Is it really worth any more of your time?!

 

[360interactive]

How about just getting on with your life and stopping being such a whiny ~~~~~?

Beat me to it, but got to the point so much quicker than me.

 

[Richie N]

Sounds like the supplier said that as a cop out. The factories should wear these gloves when dealing with food.
I would be happy if they were using these gloves than not tbh...

Your waste your time and money with the courts, maybe write to BBC Watchdog?

 

[ChrisAITY]

Oh for gods sake people, I ask for a little bit of friendly advice, on a little situation, and look PICK PICK PICK PICK PICK!!

Its not exactly like were holding a grudge, I am merely saying that ASDA dont care about incidents with customers, and wanted some peoples opinions on the matter.

Its no big deal.. Why do some of you people in this forum have to be so bloody rude.

Get an administrator to close this thread, whats the point if all im going to get is people being ****s!!

All I have to say is: What if this happened to you sysops or mattybaz.. would you just let it slip if you had some sort of glove in your food, which apparently they inspect...

 

How about just getting on with your life and stopping being such a whiny ~~~~~?

so if your 3 year old had choked to death ,I suspect a different response might have been emitted.

I think there was a case quite recently were a p!ssed of employee was up to no good at Asda.

Earl

 

[vvaannmmaann]

'Bye then.

 

[vvaannmmaann]

so if your 3 year old had choked to death ,I suspect a different response might have been emitted.

I think there was a case quite recently were a p!ssed of employee was up to no good at Asda.

Earl

What three year old? Didn't see that in the OP.

 

[ChrisAITY]

vvaannmmaann I dont know who you think you are.. but you dont have no power to close this thread SORRY.. so no point saying bye.. jerk

 

[ChrisAITY]

vvaannmmaann, sirearl was saying that what if this incident happened to 'your' 3 year old child or something.. how would you react.. why be picky ffs

 

[sysops]

so if your 3 year old had choked to death ,I suspect a different response might have been emitted.

You encapsulate in that statement so much of what's wrong with today's society. I'm going to sue them because I could have choked/tripped/fallen etc.

The fact is no one did choke, and wouldn't in the vast majority of cases.

If you see a shopping basket in the middle of the aisle floor in the supermarket, do you immediately flag it as a hazard because your 3 year old could trip on it? He could you know, trip and crack his head, just like that.

 

[silvermusic]

ASDA is a FAB business..

http://www.fastcompany.com/magazine/77/walmart.html

A company I wouldn't p** on if it was on fire as my old grandad would say.

 

[Gillie]

Heres my problem:

About a month ago, me and my family were eating our tea (as you do), which was pasta and chicken my dad come across a piece of a catering glove which he had put in his mouth. The catering glove was those blue rubbery ones, and it was the whole thumb piece. We kept the glove piece and the jar, sent it to ASDA Complaints and they sent it to the supplier.
The supplier got back to us in a letter to say that they dont use these sorts of gloves in there factories bla bla bla.. so will not be looking into the complaint. As anyone would be.. you would think.. how did it get there then??

ASDA couldnt give a 'toss' what was in our food, and all they said was a sorry for the inconvience.

So we got onto our local environmental health who then told us that we needed to send the product to them before ASDA or the Supplier, so they cant look into it either. We asked for our "glove" back from the supplier, of which they did, but did not send the jar back. They disposed of it.

Since then, ASDA have done nothing, no contact back, they are just leaving it stand. What else can we do to other than "court", no point in going to court... any suggestions??

Thanks

Not shop there anymore?

Its unfortunate that you did it the wrong way round, but its happened, therefore its suggested you cant prove anything, therefore nothing to gain other than venting!

 

[Silverlight]

Personally I'd be raging if I found a piece of rubber in food I paid for. If you paid for a meal in a restaurant and found a rubber glove, would you ignore it?

 

[sysops]

First, it's not a meal in a restaurant, it's a £1.99 Asda ready meal.

Second, even if it did happen in a restaurant, so what? The most I'd expect is an apology and possibly a free meal. That's it.

 

You encapsulate in that statement so much of what's wrong with today's society. I'm going to sue them because I could have choked/tripped/fallen etc.

The fact is no one did choke, and wouldn't in the vast majority of cases.

Oh great we wait till people start dying before we do anything .

Sounds like the Mayor of Hiroshima to me.

I believe his last words were "what the fcuk was that"

Earl

 

[Gillie]

Earl, you are doing your usual lets blow it all out of proportion thang! You shmegege !! (At least you will understand that part!!)

 

[oldeagleeye]

White is usually for handling food such as in shops I believe. Blue is typically thicker and sometimes used in production.

Blue is also used to denote medical - such as a cut finger. Hence blu plasters. The company spokesman then could have been telling the truth as regards of white gloves used but forgot the medical box and they do have blue finger covers as well as plasters. Mystery solved.

Now calm down gals. Just posted a thread about semie-retirement you might want to contribute to. No plastic Asda bags allowed however. You might forget to take the tin of beans out.

 

[sysops]

Oh great we wait till people start dying before we do anything .

No, we must never do that!

Ban all knives, cars, electric drills, hot water, peanuts, electricity, and anything else which has ever, or could ever, harm or kill anyone.

Prosecute anyone who has ever left anything somewhere where someone might trip on it, or has ever accidentally lost a glove finger in some ready meal sludge.

That's by far the best solution.

 

[oldeagleeye]

Especially the peanuts if you got a bad £1.99 Asda Curry too.

Sixpence - half a crown - dustbin lid = cracked toilet pan. Not at all nice.

 

No, we must never do that!

Ban all knives, cars, electric drills, hot water, peanuts, electricity, and anything else which has ever, or could ever, harm or kill anyone.

Prosecute anyone who has ever left anything somewhere where someone might trip on it, or has ever accidentally lost a glove finger in some ready meal sludge.

That's by far the best solution.

well we could start with mobile phones 4x more likely to have an accident using one while driving.

1 million shotgun licences in the UK What the Feck for.

all the wonders of modern science are at our control .but maybe not a rubber glove in your din dins.

P.S and where the heck did the finger that was in the glove end up.?

Put me right off me bangers and mash.

Earl

 

[TestAPlug]

I agree, this matters should be addressed. A glove in food is not good enough. How to persue this matter I do not know but these events happen dailly and need highlighting. Good luck with chasing it. KEV

 

[sysops]

well we could start with mobile phones 4x more likely to have an accident using one while driving.

Road deaths are the lowest they have been since the 1940s.

1 million shotgun licences in the UK What the Feck for.

How many shotgun deaths per year?

Put me right off me bangers and mash.

I take it you've never had the pleasure of visiting a busy pub's kitchen, or pretty much any other high volume food preparation environment. That experience is likely to put you off all pre-prepared food for some time.

 

[Bri]

well I guess it must be a Cardiff hate campiagn going on in the supermarkets because my other half showed me a piece of broken off bread basket type plastic that she found in her lunchtime salad, bought in Tesco, which could have choked her had she not spotted it. My luck eh!!!

But seriously,she realised she had no recourse because she wouldnt be able to prove the source.

 

[oldeagleeye]

I would add Earl as a former gun club owner myself that there are more guns on the streets since private licencing of firearms was abolished. The reason is the gun clubs policed themselves in co-operation with the police. We valued that privilage and made sure it wasn't abused by others.

Methinks that you turning into an old pc communist me old mate.

 

[oldeagleeye]

Bri. Isn't it just common sense to smell the food. To turn the lettice over to see there are no maggots. Gawd forbid any of you thinking organic or finding a worm sleeping in your food.

Robert

 

[Bri]

Bri. Isn't it just common sense to smell the food. To turn the lettice over to see there are no maggots. Gawd forbid any of you thinking organic or finding a worm sleeping in your food.

Robert

...would think that, But.............

 

[vvaannmmaann]

vvaannmmaann I dont know who you think you are.. but you dont have no power to close this thread SORRY.. so no point saying bye.. jerk

In your second post,you opined that a Mod should close the thread.
I was saying goodbye in case your request was acted upon.
Name calling does not make you look big or clever.

 

[vvaannmmaann]

vvaannmmaann, sirearl was saying that what if this incident happened to 'your' 3 year old child or something.. how would you react.. why be picky ffs

But that didn't happen,did it? In fact nothing happened,apart from your Dad getting a piece of rubber in his mouth.Does he have a Latex allergy?
Nobody died,nobody got hurt.Why even mention it at all?

 

[deniser]

Whilst it isn't particularly pleasant,these things happen sometimes. I don't know what you expect to gain from reporting it (are you expecting a refund, replacement, compensation or apology? ) but if it is to make the factory aware for the sake of future shoppers that they need to improve procedures, then you have done this.

They might not be admitting it to you but you don't know what is going on behind the scenes. Supermarkets can be very fickle in selecting their suppliers and an incident like this might, for all we know, be the tipping point where they lose their contract and who knows how many jobs might be on the line. So they might be denying it to protect their business and people's livelihoods.

I can't see what harm might realistically have come about. The reason these things are blue is specifically so that you can see them in food and avoid putting them in your or a child's mouth.

I would say just don't buy that product again or don't shop at ASDA if you feel really strongly about it.

 

[Matt1959]

I think I would have milked the local store for all its worth. For sure, I feel if this had happened with Tesco, they would have gone out of their way to placate but at the end of the day, what could you expect them to do? refund of money and a voucher maximum I think....

 

[Rhyl Lightworks]

All you can do now is what you are doing - tell as many people as possible about the incident and the way you were treated, both here and elsewhere. It may make a few people stop shopping at Asda, but unfortuneately won't have that much effect.

Barrie

 

[saxondale]

I think I would have milked the local store for all its worth. For sure, I feel if this had happened with Tesco, they would have gone out of their way to placate but at the end of the day, what could you expect them to do? refund of money and a voucher maximum I think....

I had a kitchen fire caused by a Tesco kettle - did they care then?

 

[DancingWithPoodles]

step 1 - buy a the same type of blue glove.
step 2 - buy the same product
step 3 - cut the glove.
step 4 - put part of the glove in product.
step 5 - make sure a part of the glove is sticking out proudly out of the product.
step 6 - send it to the right place this time
step 7 - take them to court
step 8 - open a swiss bank account for the money
step 9 - get monaco status so you can evade the taxes on the money
step 10 - enjoy the money with slutty girls in palma de majorca

 

[oldeagleeye]

Oh my god. DWP has been let out of the ward again. Time go down the pubs chaps it is magic roundabout and chocolate fountain time again.

 

[Christine Hough]

Good for DWP

Made me chuckle and a good comment on the real motives for complaining!!

Would a thread saying they had received extra in an ASDA meal have run so long?

Not bad for a child!!!

 

[SneakSMS]

Personally I'd be raging if I found a piece of rubber in food I paid for. If you paid for a meal in a restaurant and found a rubber glove, would you ignore it?

I'd be grateful they were wearing gloves

 

[oldeagleeye]

Originally Posted by Silverlight
Personally I'd be raging if I found a piece of rubber in food I paid for. If you paid for a meal in a restaurant and found a rubber glove, would you ignore it?

You just be grateful then they stir the spit in your soup the next time you visit and they would probably ternderise your steak by stamping on it with their dirty traniers too.

Come on now these things happen. At least the OP didn't get to suck on a piece of bloody cotton wool or a rats tooth. Come to think of it. Who said this was a finger glove anyway. It might have been the end of a blue condom and I understand they some come in all flavours too. Did it have any unusual flavour OP like mint or liquorice

BTW I would be slightly wary of DWP chocolates. It seems that he dips his nuts in them after he has been entertaining the scallywags with his little willy wonker in Ibiza. NOW that is a big ERK

 

[gman]

i dont think any of the large businesses care about individual complaints such as this.. it will need a group of people taking action in order to get something out of it