after some business advice!

mgillett21

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Apr 12, 2014
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I've recently started my on plastering business, I'v done the obvious ways off advertising business cards ect, I was told by a friend to email the local building firms and kitchen and bathroom shop to make myself known? wanted a professional opinion didn't know if this would come across desperate or too pushy?
Look forward to hearing what people think.
Many Thanks

Mike
 
Wouldn't hurt. Sometimes personal approach can work. Phone or email for 5 min apointment to speak to the boss, just to introduce yourself. You can see what they are like, and more importantly, they can see who they would be recommending.

Don't overlook local shops for advertising some have a window card for business cards / postcard sized advert.

Do you do tiling as well? If so mention it - and speak to local tile shops.

Get a simple website on a proper domain - such as your personal name or trading name .co.uk. All you need is your contact details, include your address and postcode and landline number. Say exacly what you do, what type of jobs you take on, specific geographical area you cover. Something simple on wordpress would be easy for you to keep up to date yourself.
Good luck
 
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Thats great thanks for the advice. I'll go round some of the local shops and try leave some cards in the windows. Yeah probably better to introduce myself rather than email. Maybe some off the letting agencies aswell might be worth ago.
Thank you for your advice, much appreciated.

Mike
 
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Dont underestimate a well optimised website. in your industry chances are it would be pretty easy to get to the top of google as most people are going to have a basic crappy website which is not optimised. Read up how to optimise or get someone in, for £100 i bet you could get someone to get it up there just by doing on page optimising.
 
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Thank you for the advice, I'll look into it not great with all this technical stuff so I'll do a bit of research.
Thanks again.
 
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From a trade supplier point of view, surely the place where you buy your stuff is the place to start. If they won't help out a bit, then consider shifting your business to somewhere that will.

As another said, what other string do you have to your bow ? If none, then get pally with others in complementary trades such as tilers, brickies, painters, window fitters, plumbers, kitchen fitters etc. That way you can advertise from small jobs to larger ones, though I caution not running before you can walk as any bad work from others will reflect upon you directly.

Think outside the box a bit. Who needs a plasterer and when ? For example, what about insurance work ? lettings agents as you mentioned, etc. I recently converted a cellar and though enjoyed doing the work myself as a hobby, I realised my skills did not extend to plastering at any level of professionalism. Had my building merchant been able to recommend one and (hugely important this) if I trusted their recommendation, I would have given one a go.

I would shy away from the Trusted Trader and Check a Trade lark unless you really think you can leverage it to your advantage. When I reviewed them, they appear very biased (you can delete poor reviews) and are simply a money making exercise. See if your council has a cheap / free alternative.

Also, what about offering a little work for a charity, school, etc. Word of mouth soon gets around.

Lastly, get your van wrapped or at least some signage. It has to be the best advertising you can get. Even park it (and pay) in the town / superstore car park at the weekend !
 
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Thanks very much i appreciate the advice. I'm not sure the best way of trying to get in with the insurance companies and letting agencies etc, don't want to come across needy and unprofessional touting for work. Any ideas of how to do this? Email? quick phone call?
I did look into a few of those kind of site My Builder, Rated people but decided not to bother.
 
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Lettings agents are fairly easy but it is important first to find out who the decision maker is as there is no point corresponding with the secretary. Once you have called and ascertained who makes decisions, you can decide how to approach them directly.

Opinions differ as to whether a paper introduction is better than a cold call. the worry with putting things on paper is that you can't mention numbers, simply because the agent is likely to look at headline figures and bin yours if you are more expensive than the current guy. Likewise, if you are cheaper, he can go back to the incumbent and ask for a reduction.

I would look at the quality and depth of service you can offer. For example, one agent I know employs a handyman who is largely incapable of a professional job but who is cheap at £25 an hour. He'd put the wrong screws in a hinge, using what he had to hand and not sourcing or carrying the correct item. It will work, but perhaps not over the long term and may fail due to this incorrect part. He also only operates Monday to Friday and finishes quite early.

Obviously there is an argument to be made here that a professional who offers an out of hours service could be attractive but remember that agents routinely add there mark up to incidentals and charge the client accordingly. Your £50 an hour could easily end up £60 or £75 an hour to the client, who would also be charged VAT, which you may not be charging. This could effectively nigh on double your cost to the end client.

I'd get on the phone to the decision maker and ask for an appointment and 15 minutes of their time. Even if they are not in a position to change supplier at that time, you may find out when and potentially how much you need to charge to be competitive. When you quote rates, on paper for ease of reference, I would offer an agent discount of at least 10%. I would also offer up written and approved references who they can approach. Copies of indemnity insurances would not go amiss either.

Insurance work is probably a longer term solution. I know there are panels of tradesmen who are used by middle agents acting on behalf of end insurers but how you get on their preferred list I do not know; it not my area of business. My guess is that if you are in this line of work then some of it will be connected to an insurance claim, which may be your way in.
 
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Thats great thanks for the advice I'll get on the phone tomorrow and try and get a few appointments and see what happens. Can only try i guess have nothing to use. Will try a similar thing with the bathroom/ kitchen showroom and fitters. Any other advice or tips is hugely appreciated!
 
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Get out there and talk to as many people as possible, you don't know where your best leads will come from, shops, builders etc.

Get some cheap business cards - Name, What You Do (Plasterer), number - nothing fancy or 'designed', and give them out to everyone you meet face to face.

You could even consider some of the less formal and free 'networking' groups like Business Biscotti, where you can go have a coffee and chat to random local business people.

Lots of people on this forum will encourage you to think about a website and SEO, but thats more a reflection of the fact that is an online community, however (despite I build websites for a living ) my experience is that trades like your are best served by recommendation.

Unlike plumbing for instance, where people NEED a plumber or glazier or electrician in a hurry so they go straight to Google, it is rare that you need an emergency plasterer, it is a more considered decision. A website MIGHT get you some leads, but doing a great job will definitely get you recommendations.
 
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Thanks for the advice. I don't think i'm going to bother with a website, need to just try and get out there and to a good job and hope the work keeps coming. Might try drop by some letting agencies etc just to see how i get on.
 
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I think your wrong for ignoring the website idea.
Around 70% of my business comes from the internet, around 70% of that comes from my website. It costs me £30 a year, 1 mortgage and its paid for about 20 years worth. It might take 3-4 months to get to the top but if your getting regular enquiries you will be laughing.

I got my decorator from the internet (freeindex.co.uk), when i went to get carpets i went on google to look at what carpet shops were close to me. Plasterer and Electrician i actually got through my local pub but if i didnt know any it would have been google.

I am looking for a joiner and again i will be doing that through google probably.
 
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I would advise getting a website.
Get a wordpress site (cheap and easy to use yourself) where you can upload before and after pics of your work - it's what people will look for when they are researching which plasterer to use.
Also put testimonials on your site.
Not having a website could be the difference between you getting the job and not getting it.
Updating it with a regular blog will help with your google rankings too.
 
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Thats great thanks for the advice. I'm not too good with technical tuff so how do i o about getting cheap website up and running?

Many thanks

Mike
 
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With all due respect again to those pushing web sites... they're not the bee all and end all... I mean, C'mon what exactly is a plasterer going to do with a website exactly? All it's going to be is a contact number and name of the company, if there is one thing that would be more beneficial it would be cards in all local pubs... as Tony has already contradicted himself with ;)

Linkedin freeindex facebook without a doubt to get started and have some form of internet presence.

Website at this moment in time... nah.
 
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Having a website isn't going to get you all the work you need straight away, you will also need to get traffic to it from SEO which will be very easy for a plumber and the keywords you would want to target such as plumber and your town/city.

If you want to put a website up yourself you can by buying a domain from namecheap.com or godaddy.com. it's not too difficult and through their systems you can put up a wordpress site with one click. Just google wordpress.org to see what it's all about.

Google places will also be easy to optimise for your trade and get you some work - google how to set this up! there is loads of free vids online.

However a website isn't going to get you booked out next week. It will provide regular work in the future if you do it right. So I would recommend putting the site up later on and focus on getting work immediately from other ways.

Such as...

Facebook friends and local groups just make a post saying what you do. Linkedin could work as well.

Get some leaflets created saying what you do and post these door to door - I have had great success with leaflets in different business sectors including a roofing business.

Also go to the local B & Q and put leaflets on the car windscreens - when the DIY'ers have made a mess of things or realise it's not a simple as Tommy Walsh makes it look they will call you!

As well as all the other stuff mentioned before like telling everyone you meet.

You will be booked out in no time.

Then when you have the website up Take pictures of every job you do before and after and post these on your website if you want to go one step further you can create videos and post to youtube if you title these right you will get to the top of google in no time.

Also collect testimonials from your happy customers and add these to your leaflets, biz cards, website etc.

& create a pack to give people when quoting with your testimonials and pictures of jobs as well as your public liability insurance, copy of any qualifications you have. Having all of this will ensure you get more of the jobs you quote for even if you charge more.

That's it for now.
 
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I dont think i have contradicted myself.

Speaking from a personal perspective, the bulk of my income comes from my website. The next biggest part of my income comes from referrals.

Any tradesmen i dont know, i look for on the internet. If their website only had a name and a phone number on i would not be using them.

If they put a bit of effort in and ad a bit about them - how many years in the trade? What sort of projects have they done? What qualifications do they have?

Some photos of before and afters. With maybe testimonials to go with?

It all builds up trust and a buy in from the customer. If someone cba putting up anything more than a number on effectively a 24 hour shop window what makes me believe they will put the effort in when it comes to my walls?

I think for what could be £100 investment if that, you could have something pretty good and it may bring in business, it may not but its a 24 hour shop window. When you are sat in watching Corie, someone could be sending you an email. I get emails at all sorts of times, literally 2am on a sunday morning when im rolling in from my local i have had people emailing (not that i have picked them up until i have shook the hangover off, but i had work their waiting for me).

I dont sell websites, so its not in my interest to recommend them but i genuinely believe you will be better off by having one than if you dont.

Thats the last i will say on it as i seem to have written war and peace.

Best of luck.
 
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Do you have a local community magazine delivered in your area? I have a couple of plasterers advertising in mine, I spoke to one about a week ago, he said he's booked up 6-7 weeks in advance. He only has a business card sized advert in my publication which costs him about £20 a month.
 
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Websites may not be the "bee all and end all" but it certainly helps to have one.

A little card in the pub probably isn't going to pull in the higher end work, whereas a nice looking website with client feedback and before and after images, may well do.

You can get a relatively cheap wordpress website put together, which is what I would advise - as well as setting up a (free) google local business account, so you will appear on a map when people search locally.
 
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Do you have a local community magazine delivered in your area? I have a couple of plasterers advertising in mine, I spoke to one about a week ago, he said he's booked up 6-7 weeks in advance. He only has a business card sized advert in my publication which costs him about £20 a month.

we have 3 or 4 'little books' through our door each month, i always keep the biggest one (all colour, ads, local events & info) until the following month. they get delivered to circa 5,000 houses each & you normally get a discount for running an ad for say 3 months.

that & a facebook page with decent photo's of your work, regularly updated, customer feedback, when you have slots available etc., would more suit you.

good luck :)
 
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Hi Tony,

I'm not here to start an argument or anything I'm just pointing out that as you've commented and I quote...

Plasterer and Electrician i actually got through my local pub but if i didnt know any it would have been google.

Majority of builders that I know work from word of mouth, majority don't have a website because they're booked up throughout the year with people wanting their services, which is what I'm trying to get at... this chap has only just started out, in my honest opinion the best way forward is to concentrate on getting cash in before he's spending it.

Nothing untoward is meant by my comment either, I thought the ;) would have given that away :)
 
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Its definitely always worth making you self known to anybody and everybody... Make sure you leave a decent lasting impression and they will remember you.
 
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Talking to anyone and telling about your business would never harm your business. The more people who know about it the better. Telling people in trades and industries that could use your business should be attempted at every turn.

A website is a good idea but I believe you could get away with the simplest of template webistes. A Wordpress site is probably more than good enough but would probably be the cheapest (just dont let anyone from Yell or anyone claiming to be from Google or Yahoo sell you a website or related services - far too over priced for any company and a complete rip off).

Having a website is kind of one of those badges that prove you are a "real" company and probably worth having for just that.

My only other tip would be to look at the subject of guerilla marketing. There are websites and books on the subject and it is a great source of low cost and effective marketing methods.
 
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Speaking as a prospective customer if I wanted a plasterer I would first of all ask friends etc for a referral and secondly go on google.

To me a website - even just a one pager - would be essential
 
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I too would say get a website - everyone needs to be on the net

And create a Google Plus Local page - check to see if your keywords like "plasterer london" (replace london with your area !) are generating maps results. If they are you could appear there, with a well optimized page and website, if you can't afford seo.

Si
 
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I build my own websites, I made mine plasterer-doncaster.com in just 2 days, having a website is great if you want to expand and look more professional;, a business card or sign written van always looks more professional with a website underneath it. Also if you actually plan on doing some SEO on the website you could rank 1st spot on Google within a month easily, and that would be good for business. I only use this approach because I m now employing staff, if you are a sole trader or you just subbie then I dont suppose you need one, still its always a bonus right? Just my opinion :)
 
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