Recent content by LuckyNo8

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    BT Openreach keep disconnecting us! (rant)

    Aaarrgh!!!!!!!!!! We have all the lines coming into our building at a single point/junction box. Whenever we have BT engineers come in to work on other tenants lines, on the last 3 out of 4 occassions (today being one of them), when they leave, they mess up some of our lines. Today we lost...
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    Can we sue the architect?

    Hi all, We are doing a new build of 3 houses, and have been told by the sound testing people that the wall divisions have been specified incorrectly, and hence we will now have to do alot of remedial work to get them to pass the relevant tests. These have been done to the specification of the...
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    ADT - advice needed (bit long)!!

    Hi all, In early June we received a letter from ADT asking us to contact them urgently as they had received notification to terminate our alarm contract with them verbally, but not in writing. We called them up rather surprised - we never gave them any notice! They explained they had received...
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    How do you deal with duty/tax shipping abroad?

    Just found a company "www.dutycalculator.com" Looks like they have an add-on for Magento which should do the trick. Hope this has helped someone else out! We'll look at it in a few months once the current phase of the site is finished.
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    Credit control in the USA

    Hi all, We want to start doing more business in the USA, but have always been put off by how best to manage credit in that market. We were thinking of offering payment via credit card only initially, but even that isn't exactly ideal for customers. Credit insurance as an alternative is of...
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    How do you deal with duty/tax shipping abroad?

    Hi all, On our site, in the terms we state that the customer is responsible for any duties/taxes which are due for their country of shipping. In practical terms however, what happens if the customer refuses to pay these duties/taxes and then applies for a chargeback or similar? We'd almost...
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    Strange Windows 7 issue

    Hi all, Have Windows 7 Ultimate 64 bit edition on the laptop, and wanted to uninstall Avast. Had a look and couldn't see it in the usual add/remove progams area, so downloaded the uninstall utility and tried booting to safe mode. The odd thing is, a few seconds after the logon screen comes...
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    Dismissal without reason

    Hi all, Thanks for all the clarifications - there really is almost a bit of information overload looking at the businesslink website! Thanks again!
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    Dismissal without reason

    Thanks for the replies - will feedback on the thread if they decide to go through with it. My sense is that they may go through the reasoning, but can't tell for sure. Thanks.
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    Dismissal without reason

    Hi all, If we wanted to dismiss an employee, and they have been with us for less than a year, am I correct in saying we can simply give one weeks notice, put them on "gardening leave" and can do this WITHOUT giving a reason? Thanks for any advice.
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    Store locator for Magento?

    Hi all, Can anyone recommend a good one which they've used for Magento which uses Google maps? Ideally, we would want to skin it, and then let people find their nearest stockists either via a postcode search (if they're in the UK), or selecting Country, City etc if they're international. Thanks!!!
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    sagepay server inframe magento

    Oops... you're absolutely right! Raised with them and got it sorted (fantastic support btw). Goes to show how important it is to make sure you're familiar with your own site! =)
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    How do you find out how your competitors are doing?

    You can always go and spend a few hours somewhere near your competitors cafe. As long as you can see who's going in and out, and you do it over a period of time, you can probably get "some" ballpark numbers with some educated guessing. My only worry is that the footfall etc might be quite...
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    sagepay server inframe magento

    Just a heads-up - we're using the pro version of ebizmarts, and from what I can tell, it doesn't allow you to take/process orders manually in Magento. There is no payment method listed when you manually create an order, so Magento won't let you process the order. Hence, and I don't know the...
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    Level of detail of website SEO audit

    Just ran the grader - ouch!!! :eek:
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