This is extremely frustrating and going to cause even more problems than exist already.
We're small business, not UK-vat reg'd, but being told we need to do the IOSS sign up.
The IOSS place (Ireland) told us this just now:
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VAT registration is not a determining factor for the OSS / IOSS schemes and, unlike domestic stipulations, no thresholds apply. In that regard, all goods / services sold B2C to the EU are to be declared.
As you are shipping goods, either the Union OSS scheme and / or the Import (IOSS) scheme can be registered for.
If you are shipping goods intra-EU then you may register for theUnion VAT OSSscheme In the first instance in a Member State in which you have an establishment or, otherwise, in the Member State in which the goods are based.
If you are shipping goods from the UK or another third country to the EU you may register for theImport (IOSS)scheme. Goods must be in consignments of a value not greater than €150 and registration can be in any Member State in which the business has an establishment.
Please note, however,that if the business has no establishment in the EU, it must register indirectly viaan entity (appointed by the business) that has an establishment in the chosen Member State. For IRL, that entity must also have a Revenue-issued Tax Advisory Identifier Number (TAIN) before they apply to register as an intermediary. The intermediary will then submit the application on the business’s behalf.
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So we need to find someone Irish-based to do it? Is this the way forward for every small business just to send £10-20 items to France, Spain and Germany? It's utterly ridiculous and just kills everything.
EDIT: What's the deal with Zero-rating stuff too? Would that stop all our customers with the VAT issue? It's super confusing for a normal person who ships small goods to understand. HMRC say things sent via post is zero rated. Man this is confusing.