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What precautions can I take for a large order?

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plymgary

I've just had a sizeable order come in and I want to make sure it's all above board before sending anything out.

I haven't got the 3rd man results from Sagepay yet but I'll check those later. Even so....

It's going to an individual at a residential address and it's not what I would class a "high risk" item (it's feathers). They've paid for express delivery (makes me wonder if that's so they get them before any fraud is found out!) and the contact number they've given me is from outside the UK (It begins with 00974 which I think would be Quatar?).

What can I do to safeguard myself from any fraud? I'd rather cancel it than take a risk like that if I can't get any more reassurance.

Thanks in advance. :)
 
Update: The Third Man score is 41 (medium risk).

Detailed response:

Phone no is a UK landline -3
ER Fail Billing 10
Postal address is recognised -2
Anonymous email address 6
CV2 Pass -10
AVS Address not bank checked 1
AVS Postcode data not checked 1
Not a domestic issued card 18
ElecRoll fail and >£x 8
EC existing high risk history, no conf 0
IP country does not match card issuer 12

Thing is, it isn't a UK landline number.

Would it be acceptable for me to ask for two forms of ID? I'd rather be told to f'off than take the risk anyway!
 
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If those results are saying it's a foreign credit card and that the order was placed from a different country to where the card was issued then I would be highly suspicious. I'd be inclined to reject the order on the grounds that the address given does not match with the credit card.
 
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Thanks. You're right. I'm asking him for a landline phone number and, should he be able to provide that, two forms of official UK ID.

I suspect I'll never hear from him again so that will be the end of it. Better to be safe than sorry. :)

i wonder why you'd bother trying to commit fraud with feathers? I'd be more inclined to buy electrical goods!
 
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@japancool Did you do any driving whenyou were there? I was out for 2 months last year doing the school run in a 5.8 litre Dodge Durango withpetrol at 14p per litre. Makes you realise how much tax we pay. Driving was scary :eek::eek:
 
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He got back to me and gave me a UK landline number and a UK mobile one too.

I'm just asking for a proof of address, and if that's provided, it all seems okay. :)
 
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I've phoned the landline asked for a proof of address. Now, I've been provided with something but I've noticed something. Their postcode begins with NW3. However, on their bill it looks like it's printed as MW3. Does anyone else see this? Also, the phone number on that bill is different to the one I was given. If I try to phone the one on the BT bill, there's no response.

Would anyone else ask for ID at this stage or would they just quit now? Would people really go through this much trouble to scam someone? I thought they preferred the people who ask no questions!

Here's an edited version of the bill:

download.jpg


Gary
 
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Exactly!

My theory is some scammer has downloaded a BT bill and a miscommunication has gone on where they misunderstood they were meant to be typing in NW3 instead of MW3!

Do you read it as MW3?
 
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"You are right, they have it wrong. What can I say? I get my BT bills written like you saw. But the correct post code is the one I provided . So far I have agreed to all you asked for.
You can't rethink my order just for the sake of a mistake by BT!
I am very tiered and is traveling tomorrow . It's up to you , if you want go ahead with the shipping , if not, let me know and I'll find another supplier."

Yeah, actually I think you're trying to con me!
 
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Who knows. Maybe use them to decorate his internet cafe?

I think he was trying to scare me into sending them in case I lost a lucrative sale. I always trust instinct and something isn't right here.
 
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You can pay 192.com for electoral roll details and if you know their name and location 192.com will throw up people with the same name in the right area (or not !).
 
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Thanks, but I've told him it's cancelled. I bet he was blummin legit as well. :/

Don't suppose anyone needs 550 ostrich feathers do they? LOL.
 
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plymgary said:
I've just had a sizeable order come in and I want to make sure it's all above board before sending anything out.

I haven't got the 3rd man results from Sagepay yet but I'll check those later. Even so....

It's going to an individual at a residential address and it's not what I would class a "high risk" item (it's feathers). They've paid for express delivery (makes me wonder if that's so they get them before any fraud is found out!) and the contact number they've given me is from outside the UK (It begins with 00974 which I think would be Quatar?).

What can I do to safeguard myself from any fraud? I'd rather cancel it than take a risk like that if I can't get any more reassurance.

Thanks in advance. :)
Click to expand...

For new big customers you should at the minimum be doing a credit check on them. I would also demand a percentage upfront until they've gained your trust to always pay for what they've had.

As its too late for that I'd check on the internet looking for any complaint websites with people telling others to avoid them. I'd also go on Duedil, create a free account, and then review their finances for the last few years to make sure they dont have large amounts of liability relative to revenue and little cash.
 
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We once got a large order for furniture for Oman. Had a bad feeling right from the start and it turned out to be a scam. There's a lot to be said for gut instinct.
Mind you BT get my whole address wrong all the time, not just one letter!
 
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Bob said:
@japancool Did you do any driving whenyou were there? I was out for 2 months last year doing the school run in a 5.8 litre Dodge Durango withpetrol at 14p per litre. Makes you realise how much tax we pay. Driving was scary :eek::eek:
Click to expand...

@Bob - no, I was too young to drive then (although that didn't stop a lot of people). This was back in the 80s and early 90s and I was nobbut a lad, as they say. I lived opposite the Centre and it cost 5 riyals (a pound) to get a taxi pretty much anywhere in Doha, so I just did that.
 
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japancool said:
@Bob - no, I was too young to drive then (although that didn't stop a lot of people). This was back in the 80s and early 90s and I was nobbut a lad, as they say. I lived opposite the Centre and it cost 5 riyals (a pound) to get a taxi pretty much anywhere in Doha, so I just did that.
Click to expand...


you guys are making me nostalgic, I lived in the UAE, worked in Dubai, but lived in Ras Al Khaimah and did a lot of business travel around the ME. I do miss the cheap fuel and secret off licenses!
 
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Alex Bowen said:
you guys are making me nostalgic, I lived in the UAE, worked in Dubai, but lived in Ras Al Khaimah and did a lot of business travel around the ME. I do miss the cheap fuel and secret off licenses!
Click to expand...

As we were expats, we had a license to legally purchase alcohol from Cable & Wireless. Most of it was on-sold to locals.
 
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I didn't realise that they had roads back then. They still seemed to be building all of them while I was there. Didn't come across any secret off licences but did pay £10 for one drink in a hotel bar!
 
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The locals love a drink more than most!!!

Yup, plenty of them disguised as warehouses, once inside, its a beautifully decorated, modern store with huge selections, I would pay £8 for 1lt of Gordons Gin if I remember correctly, however wine was VERY expensive...
 
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Ha, is there anyone that hasn't lived in the UAE on this site? I feel a bit left out! :)
 
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Better safe than sorry. You still have the goods, and you don't have any hassel with credit card recharge.

Now to the other issue, it's probably easier to shift 550 ostrich feathers than you think! Millinery, fly tying, scrapbooking, handicrafts etc all use this product.
 
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SillyJokes said:
I used to sell ostrich feathers - what exactly are you talking about?
Click to expand...

Hi. I'm not sure I understand your question? In short, I think someone was trying to con me. Sorry if I misunderstood.

Banksbroo said:
Better safe than sorry. You still have the goods, and you don't have any hassel with credit card recharge.

Now to the other issue, it's probably easier to shift 550 ostrich feathers than you think! Millinery, fly tying, scrapbooking, handicrafts etc all use this product.
Click to expand...

I would have been really annoyed with myself if I'd sent the order and then got a chargeback.

It used to be a lot easier to shift the feathers in the past before the bird flu set in. They're a lot more expensive than they used to be. I do need to start contacting potential customers though...I just hate making sales calls. I might get someone in to do that for me. :)
 
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SillyJokes said:
I thought you were looking for a buyer for your feathers. I might be able to sell them.
Click to expand...

Ah, I see. Well, I'd be happy to send you some details. If you send me a PM, I can get back to you with something a bit more specific. :)
 
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Given the value of your time being worth something, a faster, easier and potentially cheaper way would be to use an online escrow service.

Alternatively, use an instrument that doesn't have chargebacks. Let him buy/send you UKash, cashu, bitcoin or some one-way ecurrency.
 
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