Weltpixel doesn't create Purchase tag

Discussion in 'Magento Support' started by Aleksander_Gramm, Feb 20, 2019.

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  1. Aleksander_Gramm

    Aleksander_Gramm UKBF Regular Free Member

    202 17
    Hello all.
    We have used Weltpixel for enhanced ecoomers a long time. Yesterday we faced problem. In July Google Analytics stopped tracking purchases. As we saw in July WP Product Event Purchase tag was deleted.
    We updated extension and updated tags, but WP Purchase tag wasn't created. Support didn't help us. As we can see there are API errors.
    What is a problem?
     
    Posted: Feb 20, 2019 By: Aleksander_Gramm Member since: Dec 14, 2018
    #1
  2. Sagar Nayyar

    Sagar Nayyar UKBF Newcomer Free Member

    5 2
    It would be really difficult to know the root cause until confirmed or checked by Magento developer. We have used Scommerce Mage module for Enhanced E-commerce tracking in past and never had any issue, their support is great as well. Please have a look at the following link, they have GTM / Enhanced Ecommerce modules for M1 and M2 both.

    Hope it helps someone!
     
    Posted: May 7, 2019 By: Sagar Nayyar Member since: May 7, 2019
    #2
  3. Aleksander_Gramm

    Aleksander_Gramm UKBF Regular Free Member

    202 17
    Oh thanks.
    We will see this extension.
     
    Posted: May 7, 2019 By: Aleksander_Gramm Member since: Dec 14, 2018
    #3
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