Website Hosting

[Thomas Wilson]

Hi,

My current host is TSOhost and I am on their shared cpanel maximum package. I currently host 3 websites with them all running wordpress and woocommerce. My main website is extremely plugin, product and variant heavy, along with another one.

Unfortunately, I can't change this as the current setup is required to make the site run. I did host a website for a client, and it was a basic site with minimal plugins and files which ran perfectly fine in terms of reliability and speed which makes me wonder whether the site is the issue.

I don't want to go through the hassle of switching my host to see no difference. Can anyone shed some light on my current package, whether it would be beneficial for me to make the switch (and where to) for a noticeable difference?

budget isnt really a consideration at the moment in time, however its definitely a deciding factor. I dont want to get more than I really need.

Any help is very much appreciated. My main website is twprintingsandbach.co.uk if its of any help.

Thanks in advance

 

[Shopclicks]

Your hosting is part of your problem, but changing hosts isn't going to see a noticeable improvement in page load speed. The site is hosted in France and you should be using a UK data centre if you're serving the UK.

I recommend Krystal Hosting and you should take a look at their pricing. They offer 100% green hosting and their data centres are UK based.

But your biggest problem is the theme your running. You can overcome all of the plugin script issues and serve images in webp format, etc. But if you run a slow theme it won't significantly change your page load speed. I recommend the Neve theme for speed.

 

[NickZ]

Hi,

My current host is TSOhost and I am on their shared cpanel maximum package. I currently host 3 websites with them all running wordpress and woocommerce. My main website is extremely plugin, product and variant heavy, along with another one.

That is your problem, even changing hosters, remaining on the same shared hosting will not give you what you want. If you used a drag & drop editor like elementor than your shop/site converts to a snail.

If you saved on the site/shop now it's the time to sit back and calculate how much a shop would cost if not done with Emelentor. Elementor is popular, even for Prestashop there is a module.

 

[Shopclicks]

If you used a drag & drop editor like elementor than your shop/site converts to a snail.

If you saved on the site/shop now it's the time to sit back and calculate how much a shop would cost if not done with Emelentor.

Absolute rubbish. Elementor when used properly does not slow down page load speed.

 

[Thomas Wilson]

Your hosting is part of your problem, but changing hosts isn't going to see a noticeable improvement in page load speed. The site is hosted in France and you should be using a UK data centre if you're serving the UK.

I recommend Krystal Hosting and you should take a look at their pricing. They offer 100% green hosting and their data centres are UK based.

But your biggest problem is the theme your running. You can overcome all of the plugin script issues and serve images in webp format, etc. But if you run a slow theme it won't significantly change your page load speed. I recommend the Neve theme for speed.

I did try a few themes and found shoptimizer to be one of the fastest loading. I'm sure I did try Neve. Do you recommend a managed wordpress hosting plan?

 

[Shopclicks]

Do you recommend a managed wordpress hosting plan?

You need cPanel & PCI compliance. One of the business hosting plans like Emerald would suit.

 

[Shopclicks]

I'm sure I did try Neve.

There's a lot that has to go along with making sites fast. You can't just change the theme and leave it at that. But if you start with a fast theme, the process is easier to implement and get results.

 

[fisicx]

@Thomas Wilson

Some tools you can use to see how your site performs:

GTmetrix | Website Performance Testing and Monitoring

GTmetrix is a free tool to test and monitor your page's performance. Using Lighthouse, GTmetrix generates scores for your pages and offers actionable recommendations on how to optimize them.

gtmetrix.com

Pingdom Tools

Full Page Test Analysis

tools.pingdom.com

PageSpeed Insights

pagespeed.web.dev

There is nothing complicated about your site. It's speed is because you have made it complicated. Your homepage is 23Mb! 21Mb of that is images. Fixing these sort of issues would make a big difference. You then have a whole bunch of plugins that could be reduced or exchanged for something a lot leaner.

You also need to reduce all those scripts - 78 of them get loaded on the homepage.

And of course, moving to a UK host that doesn't share your server with 230+ other sites will help.

 

[Thomas Wilson]

Statistics

Physical Memory Usage 1.52 GB / 2 GB (75.97%)

File Usage 113,090 / 250,000 (45.24%)

Number Of Processes 2 / 165 (1.21%)

Disk Usage 11.93 GB / ∞

MySQL® Disk Usage 474.3 MB / ∞

Bandwidth 17.58 GB / ∞

Addon Domains 3 / ∞

Subdomains 5 / ∞

Alias Domains 0 / ∞

Email Accounts 7 / ∞

Autoresponders 1 / ∞

Forwarders 4 / ∞

Email Filters 1 / ∞

FTP Accounts 1 / ∞

MySQL® Databases 4 / ∞

CPU Usage 0 / 100 (0%)

Entry Processes 0 / 150 (0%)

IOPS 0 / 10,240 (0%)

I/O Usage 0 bytes/s / 10 MB/s (0%)

This is the current info from my cPanel. Would the krystal emerald plan be better? How does it compare? I think looking at its there's about £2 per month in the cost

 

[fisicx]

None of that is relevant. The problem isn’t the hosting, it’s the site structure and configuration.

Moving hosts won’t fix the underlying problems.

 

[Shopclicks]

This is from my Emerald plan. I have 11 active sites hosted on this plan. There's room for plenty more.

File Usage 315,811 / 2,500,000 (12.63%)

Physical Memory Usage 659.32 MB / 6 GB (10.73%)

Entry Processes 1 / 75 (1.33%)

Number Of Processes 1 / 125 (0.8%)

Disk Usage 21.02 GB / ∞

MySQL® Disk Usage 834.13 MB / ∞

PostgreSQL Disk Usage 0 bytes / ∞

Bandwidth 7.36 GB / ∞

Addon Domains 14 / ∞

Subdomains 18 / ∞

Alias Domains 0 / ∞

Email Accounts 14 / ∞

Mailing Lists 0 / ∞

Autoresponders 0 / ∞

Forwarders 3 / ∞

Email Filters 0 / ∞

FTP Accounts 0 / ∞

MySQL® Databases 27 / ∞

CPU Usage 0 / 100 (0%)

IOPS 0 / 4,096 (0%)

 

[Shopclicks]

Moving hosts won’t fix the underlying problems.

While I agree with this, hosting from within the UK is a wise move.

 

[fisicx]

While I agree with this, hosting from within the UK is a wise move.

Indeed. But it’s not going to any appreciable difference to load speed while the site is so badly configured.

 

[Shopclicks]

Indeed. But it’s not going to any appreciable difference to load speed while the site is so badly configured.

Agreed as stated previously.

 

[Thomas Wilson]

Do you know if there's support on the migration with Krystal?

 

[Shopclicks]

Do you know if there's support on the migration with Krystal?

It's a service I don't use as I migrate sites manually.

You can read about Krystal's migration service here:

Krystal migration service - what's included

Krystal offers a free migration service, some of these migrations can be completed automatically with the tools in KARMA in your Krystal client area. Read more here.

help.krystal.uk

 

[Sal-FastCow]

I'd be curious to know what platform your on with them at TSOHost, limitations for 3 sites and 1 of them being heavy could be a factory and like others have suggested there's could be a few things that'd be required to look into.

Database optimisation could be another thing to the list which could be done, there's a few things including the underlying server infrastructure that could play a part.

Being hosted in France won't be an issue at all to be fair and moving to a DC in London is a small gain, nothing major to showcase.

But agreed, it's not about selecting another host but a host who can go through everything on your website to see what the actual problem is otherwise you'll be moving back into step 1 with the same issue otherwise.

 

[Thomas Wilson]

I'd be curious to know what platform your on with them at TSOHost, limitations for 3 sites and 1 of them being heavy could be a factory and like others have suggested there's could be a few things that'd be required to look into.

Database optimisation could be another thing to the list which could be done, there's a few things including the underlying server infrastructure that could play a part.

Being hosted in France won't be an issue at all to be fair and moving to a DC in London is a small gain, nothing major to showcase.

But agreed, it's not about selecting another host but a host who can go through everything on your website to see what the actual problem is otherwise you'll be moving back into step 1 with the same issue otherwise.

I'm on their cPanel maximum package. I have the knowledge to go through the site and sort that side, but wondered whether the host would be of a huge benefit to change. Looks like it maybe the case, given another host mentioned here offers phone support and is UK based as TSO only offer live chat and are quite slow to fix any issues on their end through a ticketing system, so a few perks to be had for roughly the same cost

 

[antropy]

I don't want to go through the hassle of switching my host to see no difference.

TSOhost aren't great, you should switch anyway.

What is the problem page speed? Have you got links to the sites so I can see how slow they are?

Paul.

 

[fisicx]

What is the problem page speed? Have you got links to the sites so I can see how slow they are?

TW Printing – TW Printing Sandbach

twprintingsandbach.co.uk

23Mb homepage (22Mb of which is images!) and a zillion scripts all running on every page.

Google gives it a score of 30/100

Lot of things that can be easily fixed and will make a huge difference to the load speed.

 

[Dave]

TW Printing site won't load for me. It says "Inspector is disabled"

 

[Sal-FastCow]

TW Printing site won't load for me. It says "Inspector is disabled"

Looks like his moved it to Krystal but I'm not sure if Krystal's shared plans will be fit for this, I know they won't go over code etc

 

[fisicx]

Looks like his moved it to Krystal but I'm not sure if Krystal's shared plans will be fit for this, I know they won't go over code etc

They appear to have just changed registrars. Site is still on a shared server in Germany.

 

[Thomas Wilson]

I have moved the site over to Krystals emerald plan, purely based on the fact that their support is better for the same cost I had with TSO. Understandably this won't fix any slow speeds, but thats my next steps

 

[fisicx]

I have moved the site over to Krystals emerald plan, purely based on the fact that their support is better for the same cost I had with TSO. Understandably this won't fix any slow speeds, but thats my next steps

Has the site been migrated? Whois still thinks the site is in Germany.

 

[Thomas Wilson]

Has the site been migrated? Whois still thinks the site is in Germany.

In progress, just finished DNS setup

 

[Shopclicks]

I have moved the site over to Krystals emerald plan, purely based on the fact that their support is better for the same cost I had with TSO. Understandably this won't fix any slow speeds, but thats my next steps

Good to hear you have found Krystal to be as helpful as I have over the years. They are a company which is every bit as good as their reviews.

 

[Shopclicks]

I have the knowledge to go through the site and sort that side, but wondered whether the host would be of a huge benefit to change.

Page Speed Insights was previously red flagging Initial server response time. Server speed is no longer flagged as a contributing factor to your slow page load.

Now you can move on to speeding up the site knowing that your server isn't the problem.

 

[antropy]

TW Printing – TW Printing Sandbach

twprintingsandbach.co.uk

23Mb homepage (22Mb of which is images!) and a zillion scripts all running on every page.

Yikes! However built that needs to give up their web development career immediately!

Paul.

 

[HostXNow]

Optimising the website will be best in the long term. Still, it's possible to reduce the time it takes to load the pages by using proper caching, optimising the images, and using faster/newer servers. Many providers use ancient hardware -- CPUs/processors/slow clock speed and poor stacks, i.e. still using Apache instead of LiteSpeed or Nginx. Note LiteSpeed with LSCache is much better than using Nginx with custom freemium plugins, IMO. LSCache is a full version that is included with services using LiteSpeed web server -- you don't need to use crappy freemium caching plugins or paid ones (more expensive).

I have moved some slow-loading websites from the bigger providers, ones who even used LiteSpeed. After they switch for the same price or less (sometimes only a bit higher), the sites load around 1-4 seconds faster or even more, which is excellent, especially for eCommerce, where visitors don't like waiting too long for pages to load. I've seen some sites taking 8-32 seconds to load at other web hosts, and simply moving it to us without changing any config only takes 1-4 seconds.

As for whether the UK, Germany, or France. That doesn't matter regarding website speed. We are talking several milliseconds here or there, latency-wise.

The difference may be noticeable if you're comparing the UK to the USA. But within the same/very close continent, the UK/EU, it doesn't matter. Some providers have better routing, i.e., you could have a site in France that loads faster than in the UK because the web host in France's network uses better routing. Or the other way around! The main reason to pick a data centre in the same country is more for GDPR/policy reasons than anything else.

I responded to your PM @Thomas Wilson .

 

[Ramonchek]

We migrate our websites to kinsta. Average reduce speed load 60%

 

[fisicx]

We migrate our websites to kinsta. Average reduce speed load 60%

That doesn’t make a lot of sense. Unless you were on some really bad shared hosting.

In any case, they have already moved to a new host in the UK.

 

[Ramonchek]

We migrated our projects from digital ocean + WP Engine. Kinsta with built-in CDN which works very well. I was especially pleased with the speed of queries to the database, various filtering operations. And the fact that sites that are overloaded with a bunch of plugins on this hosting work much more adequately. And I also forgot due to the fact that it uses Google's cloud storage we have significantly improved fast pages in the serch console. Anyway, I recommend to try it one day

 

[Thomas Wilson]

Quick update - Migrated to Krystal and made some site structure changes! Looking better on my end unless anyone has anymore tips?

 

[Shopclicks]

Looking better on my end unless anyone has anymore tips?

Your score on Page Speed Insights has certainly improved. Not great but significant.

Are you using Elementor Flexbox Containers or still on the old Sections widgets?

Also recommend Smush Pro for image compression and Webp format.

 

[fisicx]

There are umpteen things you can do to improve the site. But website reviews are only permitted for business members.

It's not just about page load speed, it's the whole marketing approach than needs sorting.

 

[YasmeenLondon]

Absolute rubbish. Elementor when used properly does not slow down page load speed.

Let's agree to disagree on that.

 

[Shopclicks]

Let's agree to disagree on that.

By all means test the speed of the demo site in my profile. Built with Elementor and no caching plugin.

 

[YasmeenLondon]

By all means test the speed of the demo site in my profile. Built with Elementor and no caching plugin.

With all due respect, as basic websites go, your demo site is as basic as they come; it reminds me of car manufacturers testing performance in a lab setting vs in a real-world setting, but I've been attacked before for "hating on elementor", I do agree that it can serve a purpose, but to say the code it produces is not bloated, that's a bit much.

 

[Shopclicks]

With all due respect, as basic websites go, your demo site is as basic as they come; it reminds me of car manufacturers testing performance in a lab setting vs in a real-world setting, but I've been attacked before for "hating on elementor", I do agree that it can serve a purpose, but to say the code it produces is not bloated, that's a bit much.

That website serves a purpose. It doesn't matter what I add to it, it doesn't slow significantly. I've had an uploaded 9mb video playing on it and still get a 94 in PSI. Woocommerce Elementor templates don't slow it down. Of course it's bloated code but the functionality and design benefits far outweigh any loss in performance when compared to straight HTML or Blocks.