Images are worth a thousand words it is said. Yes, you can use an image and a screen capture program to show more exactly where to look, often an audio track is needed. This is not a practical solution when you want the visitor to see something that is moving.
It is about providing all the information neccessary, so that potential customer can understand the product, and proceed to a purchase. This also helps the support team, as most of the questions are already covered. Also, very important if exporting, as many times it overcomes any language barrier.
Additional benfits are the possiblity of viral marketing, discussions on Blogs and Forums, more exposure for the company and website.
Well these days, you need a program for all sorts of things. A program for creating and modifying images, a video editor, an audio editor, a screen capturing program, then access to stock images and audio, a video conversion program, then a customer account with YouTube, if needed, publishing as a Flash file etc.
Drachsi
My name is my website