Unlimited Lanline Calls.

[DCS Lead Gen]

Hi All,

I am in the process of opening a call centre, starting off with about 5 telesales staff, possibly expanding to 12 in a month or so, due to the nature of the business, I require a unlimited landline calls package for each agent. Can anyone reccomend the best way forward?

Thanks in advance.

 

[edpar]

Vodafone business offered us unlimited national and international calls and charged us gbp 40 each handset. We had 8 mobiles and 4 landlines so for 12 X 40 we have unlimited calls anywhere in the world including uk landlines and mobiles.
If you are interested call them and ask for onenet solution.

 

[pthreesixty]

Skype, unlimited? I dont think so. They have fair usage policy. Check this.

Vodafone, unlimited? I dont think so.

Google it.

Skype fair usage policy. Vodafone fair usage policy.

 

[edpar]

Everything is not on google. Vodafone does deals that they wouldn't want to be seen by everyone.
Google is to search not to negotiate.

 

[benjamin_c]

Most unlimited deals have fair use policys, personally i advise you to consider a voip solution. Voipfone.co.uk offer great value call packages for business. take a look

 

[Businesswise Solutions]

Most unlimited deals have fair use policys, personally i advise you to consider a voip solution. Voipfone.co.uk offer great value call packages for business. take a look

Great value call packages??

Great at reducing line rental prices YES
Great at reducing call spend NO

 

[My Owl 1]

How many minutes a month are you looking for ? We do inclusive call bundles. So might be able to help. Pm me if you would like a comparison.

Best wishes

Avril

 

[leemason]

Have a look at using VoIP - There are several VoIP providers that can offer "unlimited" packages. Any "unlimited"package though will have a fair usage policy. However unlimited packages aimed at businesses tend to have a higher limit!

Have a look at www.gradwell.com. They offer some very good unlimited call packages (inc. International calls).

 

[Amelixuk]

If you have any idea on volume I may be able to help.

 

[DCS Lead Gen]

I'd be looking for 6 agents to make maybe 300-400 calls a day minimum - with each pick up lasting a max of 5 mins.

 

[benjamin_c]

I'd be looking for 6 agents to make maybe 300-400 calls a day minimum - with each pick up lasting a max of 5 mins.

Might be worth having a chat with Voipfone.co.uk or a member on here called (cjd) they may be able to create a bespoke package for your needs

 

[cjd]

No-one does, or can do, unlimited packages for the simple reason that it would instantly get abused - there would be nothing to stop people adding an unlimited number of people onto the account. Every telco pays a pence per minute charge to deliver the call to the distant end. So it's a fast way to bankruptcy.

6x400x5=12,000 minutes per day sounds a lot but even at our standard, un-discounted, charge of 1p per minute it's only £120 which is incredible value for 6 agents calling for 6+ hours per day each.

Discounts are already built into the packages we sell but for the bigger volumes generally made from outbound call centres we just say, get your systems set up and as soon as you're hitting the volumes that put you outside the standard packages, we'll talk about what we can do.

 

[craigap]

Hi CJD

I assume the OP means a total of 300-400 calls a day between the team giving 2000 minutes a day, otherwise each agent would be calling at least 25 hours a day Costing £20 per day?

 

[cjd]

Hi CJD

I assume the OP means a total of 300-400 calls a day between the team giving 2000 minutes a day, otherwise each agent would be calling at least 25 hours a day Costing £20 per day?

Excellent value