Transferring email account - How much?!!

[multilingual]

I am having some problems with my current email account and want to transfer the domain to another host.

I have just received an email from them saying that they want a £45 release fee!!!

Well cheesed off.

JB

 

[clairemackaness]

BT only charge £1.50 per month to keep up to 5 of your e-mail adresses if you leave them!

 

[Rob Holmes]

.co.uk's you can change through Nominet direct - for .coms you *should* (unless they have locked the domain) be able to instigate a transfer through the new host and unless the old host denies the transfer within 5 days it should transfer across.

£45 is just plain rip-off for this BUT not the highest I've heard of.

Rob

 

[Enigma121]

Matrixx,

I have a client who is caught in a similar position. Is there anyway around a domain lock?

 

[SuffolkDesigns]

Matrixx,

I have a client who is caught in a similar position. Is there anyway around a domain lock?

Make sure that when you register a domain name through a host that it is in your name and uses your mail address.

A number of hosts tend to register domains for clients using their own name and then charge release fees, which I consider to be totally unethical.

 

[Rob Holmes]

Hmm - if they can't unlock it themselves from within their control panel (and it's definately locked) a call to the losing company may persuade them to do it without fee.

I've got a couple of clients off a £100 release fee before by calling and just chatting. Most companies if you get someone half reasonable will agree that the fee is unjust.

If they are .co.uk's then you should be able to get around it by going via Nominet for around £15 - for .coms I don't think so. You could just request the company unlock the domains and then instigate a transfer away via the new registrar and see.

Sorry I can't be more helpful, if you want me to check specifics then PM me the domain name.

Rob

 

[Enigma121]

Thanks for the advice Matrixx.

I'll keep my client anonymous, but I'm fairly sure (from what you're telling me here) that there is no way around it - because it's a .com

The domain will expire before too long anyway, so I suppose it's just a case of advising my client to snatch it back when it does.

I agree with the comment on ethics here, I'd avoid this outfit if purchasing domain names.

I don't want to get into a slanging match as it's not me they have stung, so I won't name the domain "hijacker" on the open board. Save to say, it pays to look for an ethical company in this business.

 

[multilingual]

The domain in question was bought from a very good little company and they had great support and feedback.

We got a letter about 10 months ago saying that the company had been taken over and that 'this would improve the quality of service'.

Yeh right!

 

[TWD-Tony]

Thanks for the advice Matrixx.

I'll keep my client anonymous, but I'm fairly sure (from what you're telling me here) that there is no way around it - because it's a .com

The domain will expire before too long anyway, so I suppose it's just a case of advising my client to snatch it back when it does.

I agree with the comment on ethics here, I'd avoid this outfit if purchasing domain names.

I don't want to get into a slanging match as it's not me they have stung, so I won't name the domain "hijacker" on the open board. Save to say, it pays to look for an ethical company in this business.

Be Warned - When the Domain expires it can become the property of the Registrar, if the Domain is a valuable or high traffic domain then you could end up paying 1000's to get it back.. :roll:

 

[Rob Holmes]

Unfortunately sometimes it's safer to bite the bullet - pay the release fee and just put it down to a learning experience - the business of domain snatching of deleted domains is even more agressive and often the tactic of just waiting is not the best idea.

Rob