The eBay seller killer conundrum

I am actually still a little in shock about it all.

15 years. Just seems a strange way to treat people

I feel your pain. Back in September I lost my account with a 37,000 feedback, I was gutted, not the first time it happened to me in 2007 I lost a 2,000 feedback account, but I should have learned, I had a good life, earned good money, but worked long hours, then I decide I had enough of eBay but wanted to get another 2 years out of it.

I feel bad cos I have now no income, put my girlfriends credit into red, I built it up for her, me the same 4 months not paid rent and 8 months of mortgage arrears.

I have account on Amazon but my goods are not fit for that marketplace, and I am on a 14 day retainer before I can access funds,

I have to take some account for what happened but.......

I did start a new account, kept it perfect, but stupidly one day I was on the phone and logged via Chrome (I used Opera for the new account) I knew straight away my mistake and within 24 hours that account was restricted.

I can keep taking chances but I still have a lot of the things left over that would still be marketable on eBay.

I can feel myself slipping into a mega depression, the only bonus is where I am living you can have a eBay account and no PayPal unlike the UK.

Maybe I will just try and lump everything onto a pallet and sell it that way. But I need money to live.

I will be happy though the day I never have to sell on eBay again, The customers they drive me mad, many a sleepless night, many smashing things up when people open disputes before getting in touch first....amazon the same....A2Z claims and so on.....

The big problem for me is having doe this since for so long I do not really know much different :(
 
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I think what has actually happened is you dsr ratings dropped. I had a similar thing happen to one of my ebay accounts and couldn't for the life of me think why sales dropped 90%. what I had done was (as you used to do) when an item was returned refund the buyer and request to cancel the transaction claiming your fees back for a sale that did not take place.

BUT ebay had changed it, they now had a new automated returns and basically your buyer has to request a return through ebay, you go into your returns and click refund when the item is back, it refunds your fees. The way i had done it had actually given me negative strikes on my dsr ratings stating refunds for items not in stock, which was not the case. I called ebay and explained the mistake, i pointed out you can even see where the buyer had requested a return. We used to sell around 400 items per month so got quite a few returns or exchanges so within a few weeks my account was shot to bits. we had used ebay as part of our business for over 10 years and had well over a million pound in sales yet they told me there was nothing they could do.

luckily i had another top rated seller account and just switched over to that, i will wait for a year to use the other one again, it did cost us probably 30 grand in sales though.
 
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