Ebay AI listing Removals

[paulears]

I've had my account restricted because of listing violations. A couple of my best sellers removed citing policy violation - as in devices that receive or transmit are not allowed. The section they are listed in is aviation and marine radios!
Listings seem to be scanned by AI and somehow attached to the requirement for items not to do surveillance or illegal transmissions. The entire category would be against policy in that case. I have appealed but the one from a few days back is still unresolved.

Has anyone any tips on how to proceed, against the might of ebay AI? Their real people do not seem to have the power to overturn the AI decision, so I am stuck. I am wondering if a re-write of the listing perhaps looking for trigger words would work, but there must be a better system to follow to get unrestricted again.

 

[fisicx]

It’s not just eBay. Google is now all AI managed with many business receiving all sorts of penalties. The use of AI is pervasive with often no recourse to a human.

 

[WaveJumper]

Is It getting to the point where we need to ask AI to write a description that wont get you blocked on a website

Hope you get this resolved

 

[Paul Kelly ICHYB]

Stripe have told me that one of my accounts goes against their policies, an account that has been trading for +5 years, only does a few hundred quid a year and is not on their list of restricted businesses (web hosting- thousands of companies use them!).

I think this is also AI taking action!

 

[Gecko001]

Is It getting to the point where we need to ask AI to write a description that wont get you blocked on a website

Hope you get this resolved

This seems like a good idea, but what if the systems that were set up to block sites were produced with the help of Ai, which Ai would be learning from whom?

 

[Ozzy]

It does seem completely mad and counterproductive, but I do agree with @WaveJumper that a short-term solution may be to carefully prompt AI on the problem and impact, and then ask AI how it would approach this to get around it. I think it will be largely down to the prompting you use here, along with providing with examples that have been picked up.

Although this is stupid and yet another example of AI being badly implemented by massive organisations.

 

[ctrlbrk]

The more I hear this kind of rubbish, the more AI-averse I'm becoming.

It seems to me that if this keeps going, some businesses may want to differentiate themselves by marketing their approach as a "zero-AI".

 

[fisicx]

@Mark T Jones already does this.

 

[WaveJumper]

The more I hear this kind of rubbish, the more AI-averse I'm becoming.

It seems to me that if this keeps going, some businesses may want to differentiate themselves by marketing their approach as a "zero-AI".

A bit like the companies who now tell you they actually have proper people in their call centres and are based in the UK.

I suppose the long term problem might be will we really be able to tell if its AI "free"I feel its getting pretty sneaky already