Right, PSPs. I got one for christmas and opened it to find a lovely block of dead pixels on the screen which were just constantly white. Now having paid 200 odd quid for it, we drove 20 miles through the snow to Northampton to have it exchanged.
When we got there we were told that, 'dead pixels aren't classed as a fault and therefore we won't be exchanging it, it's against our policy.'
Dad went LOOPY :lol:! After a 2 hour phone call shouting at some poor Sony person, they agreed to exchange it! Talk about bad customer service.
And it's not just me with this problem, half of the PSPs are sold with dead pixels. Some people have full rows or even boxes.
And don't think you're safe if you've not got one, they can die at any time! And having buggered up their screens, Sony have now made programs which fix the pixels by flashing red blue and green for hours and hours...for a rather large fee.
Naff, huh? :lol:
Liam
