Quickbooks simple start help needed please...

[J.D. Landscaping]

Hi,

I wonder if any of you financial wizards can help me, when I first started using this program last year, I added an unpaid invoice from a customer which was from the previous year.

I have tried to remove the transaction as it is showing in the unpaid invoices report for the customer, however it has been paid.

And, it is showing as a minus value, therefore I cant enter further payments correctly.

It was located in the undeposited accounts section and, foolishly, without asking I deleted it from there, It still shows up in the accounts though...

Any help is hugely appreciated as always.

J.D

 

[Ray Coman]

Try Control D to delete the transaction

 

[J.D. Landscaping]

The thing is Ray, it doesn't show up anywhere that allows deletion by the looks of it, when I click on the transaction in " invoices that haven't been paid " it takes me to the customers other outstanding invoices, with no sign of the figure in question ?

 

[Ray Coman]

Is it possible that you have deleted the invoice but not the payment? This could explain the minus figure on the sales ledger control.

Keep clicking previous until you get to the invoice number and re-enter if necessary.

Let me know if this works.

 

[J.D. Landscaping]

Is it possible that you have deleted the invoice but not the payment? This could explain the minus figure on the sales ledger control.

Keep clicking previous until you get to the invoice number and re-enter if necessary.

Let me know if this works.

I don't think there is an invoice number as it was from the previous year, it was added as an openong balance of a customer, iirc, I have tried opening the the " payment " in the journal and it just reverts to the outstanding client invoices, but the figure in question is in the " amount " box ?

 

[Ray Coman]

If I have understood correctly:

Company/ for your accountant/ make journal entries.

Cr sales, dr sales ledger

Appreciate that this is general advice and I not liable for your loss as a result.

 

[J.D. Landscaping]

If I have understood correctly:

Company/ for your accountant/ make journal entries.

Cr sales, dr sales ledger

Appreciate that this is general advice and I not liable for your loss as a result.

Do you mean Credit sales ?

What does dr sales ledger mean ?

ie, enter the amount that is showing as a credit ?

How will this tally up to the customer account ? The transaction is linked to there account...

Sorry but I am a novice with this program.


J.D

 

[Ray Coman]

You have a drop down menu next to account, debit accounts receivable, credit income. Select your customer in the Name drop down menu. Save and close. Make sure the date is correct. Tell your accountant what you have done as this could increase you taxable profits for the year otherwise.

 

[J.D. Landscaping]

 

[J.D. Landscaping]

Is that the correct way to delete the transaction Ray ?

Cheers

 

[Ray Coman]

It seems correct. I think you have used up your free credit with me (so to speak.) Good luck, have a good easter.

 

[J.D. Landscaping]

Cheers Ray.

Have a great Easter.