Outlook 2007 Problem

[RP Branding]

Hi all,

I'm having a bit of an issue with my Outlook 2007. I had two email accounts set up previously, I deleted them and I have added a new one, however it doesn't look like the "main" account on the side - image below

Does anyone know how to make this email be the main, and only one? It's set as Default already.

Simple one I bet, so apologies in advance!

Ryan

 

[Adam.Vause]

Hey Ryan, It doesn't look like it's the default.

If you goto Tools-> Account Settings…-> tab Data Files then click on the ryan@ data file and click set as default. Close and relaunch outlook

 

[RP Branding]

Hi Adam

Thank you for your quick reply! You're right actually, it's not the default on there. Although the "Make as default" is greyed out...

Ryan

 

[Adam.Vause]

You have to click the other data file that is not the default. Then click set as default.

You can also remove any unwanted data files also through the data files tab.

When you set as default you have to restart the outlook before you can remove the old default data file.

 

[RP Branding]

Hi Adam

Sorry to be a pain. There's 3 data files, Archive, Personal and @Ryan. It's only letting me make Archive and Personal the default, even after restarting Outlook after I've done it (just closing and opening Outlook back up)

 

[Adam.Vause]

Are they all POP accounts?

Sounds like a corrupt outlook profile.

It now gets even more technical as you have to setup a new outlook profile, move/relink the data file, add your mail account.

How to add a new outlook profile.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

 

[RP Branding]

They are yes!

Oh no Is it not as easy to remove the account and add it again?

 

[Adam.Vause]

Is there email in the Ryan@ data file?

If not you can just create a new outlook profile and start again.

If there is mail in there you will either need to export the email and import when you have finished setting up your email on the new profile or relink the old data profile to the new outlook profile.

OK ,

Click file import and export, export to file, then select personal folder (pst)

Select the root of your ryan@ account and make sure there's a tick in include sub folders.

Click next and select your desktop and give it a name called 'backup'.

This should start exporting your email.

Now goto control panel and find mail(32bit) click that.

Then click show profile then add new profile, give it a name and setup your email account again with your pop settings. Once complete from the drop down always use this profile , select the new profile you have just created and click ok.

Now launch outlook, click file import and export and select import from file. Go to the file you exported this will be on your desktop select that file and do the import.

This will then import all your old email into the new outlook data file.

This is all from memory so it may be a little sketchy. Just replying while watching the tv, but I'm around 99% there I reckon!

Hope that helps

Here's the links to Microsoft guides

export email
http://office.microsoft.com/en-gb/o...-a-personal-folders-file-pst-HA102538007.aspx

Create new profile
http://office.microsoft.com/en-us/outlook-help/create-an-outlook-profile-HA102749460.aspx

 

[RP Branding]

Thanks Adam, you've been a great help.

I'll take a look when I get back to that computer.

In the meantime, email-related. I was looking at Microsoft Exchange email accounts, mainly because I'm often switching from phone, to iPad, to laptop etc so would be good to have them constantly up to date. Is there any easy way to do this? I presume I'd need some sort of hosting?

I'd only need it for one email account

Ryan

 

[Adam.Vause]

No problem at all, that's what we use exchange accounts and yes you would need a hosted exchange account or office 365.

If you need any help setting it up and to provide a quote for hosting just PM me.

Let me know how you get on.

Adam

 

[RP Branding]

Hi Adam,

PM on its way