moneyclaimonline - complete shutdown until 2010 now?

[*Lexxy*]

sorry, i have looked, but been unable to find any details of what will happen over the holiday period.

does anyone know - if i try to issue a claim now (i'm planning to process online tomorrow), presumably nothing will actually go out & it will be as if it's issued in 2010?

if so, i might as well wait until 4.1.10?

MTIA

 

[*Lexxy*]

i'll just quietly nip in & answer my own question...


after a 20min hold , finally got thru to the helpline. only 1 run is done a day at approx 10am, so if i process online before then tomorrow, it will posted out Tues 29th Dec. The defendant will have until approx. 19th Jan to respond (14 days & 5 days for postage).

basically, it's all automated & the system will be programmed to allow a few extra days due to the 3 Bank Holidays coming up.

so there you go!


i thought i'd slipped back into an horrendous Monday again for a moment, i'd been on hold for MCOL, 'operators busy blah blah', then the system whacked me thru to Fixed Penalty Notices & she refused to believe i'd been on hold already & was adamant that i'd just dialled the wrong no.!

 

[Richie N]

Just experienced the same thing holding onto them for ages...

 

[yorkshirejames]

Go and issue at your local county court instead. That is what I do. Its only a little bit more expensive, and the service is infinitely better.

 

[maxine]

Agree with YJ.

The other thing you could do Lexxy is write it all out by hand (I will help you with the calculation for fees & interest if you want) and then fax it with a covering note to the company you are chasing saying that you want faxed confirmation of a bacs payment today to avoid the action and incurring the additional fees

 

[*Lexxy*]

good idea Max (& thanks for the offer), unfortunately, i just know that won't prompt any response! i got lied to yesterday (we're closed now until 11.1.10) & i've not had any reply to my emails yesterday or today (i know they're still in the office today).

but, i'll suspend my doubt for 5 mins & i'll give it one more go with a fax advising court costs etc

really though, i fear they've got their fingers in their ears & i'm pretty sure i'll be issuing a Claim tomorrow!

 

[maxine]

Lexxy

You could always pop down to their offices with an "I was passing and thought I would see if I could pick up your cheque whilst I was in the area rather than rely on Christmas post".

I am off out on a debt collection run to two places myself this afternoon



Oh the joys!

 

[*Lexxy*]

the cheque is supposedly already in the post (1st class yesterday), doubt they'd offer me another to be available for pick up & bacs doesn't seem to be in their vocabulary!

hope you have a successful afternoon

 

[wizzard]

Lexxy

You could always pop down to their offices with an "I was passing and thought I would see if I could pick up your cheque whilst I was in the area rather than rely on Christmas post".

I am off out on a debt collection run to two places myself this afternoon



Oh the joys!

Aah the joys of christmas