Franking Machine...proof of postage

Hi Guys,

I have invested in a franking machine to beat the postal price rise on stamps.

I am just waiting for the machine to be installed which should be done in the next week or two.

What I cant seem to find any information on is proof of postage for franked mail.

Is it possible to take the items down to the local post office and obtain computerised proof of postage/receipt for each item, I know the post office may not be over the moon about this but is it something they can refuse.

I have looked at the bulk certificate of posting but this would prove a problem if 2 or more items went missing as we would need to send the original in for the 1st item and we wouldnt be able to do anything about the other items as the post office would not be sending us the proof of postage back.

Anyone have a franking machine and already do this?

Best Regards

Khalid

 

[business123]

Yes, we have a book which we log all our outgoing franked mail, we write the weight of each parcel on the individual parcel then the local Post Office put's it through their system and give us a computerised receipt.

 

[TotallySport]

can I ask what you need proof of postage for? also are you sending letters or large letters and packages?

 

[paretowasright]

I cannot see any point in having proof of postage for business post anymore as Royal Mail no longer compensate non tracked post for loss or damage.

 

[deadgoodundies]

As above, Royal Mail only compensate for their Tracked or Special delivery service now (they don't class 1st class signed for as tracked anymore even though there is a tracking number) , plus getting them to pay out for lost overseas (airsure and international signed) is getting harder and harder.

 

Hi

Thanks for your responses, I need the proof of postage to claim for any lost post that RM blunder up.

How long has this non compenation going on for as I only just got paid out last week for an item that went missing in their network, we send most of our goods with 1st Class Large stamps!

Very surprised and worreid about the above comments and will be checking with RM tommorow, surley they cant get away with this.

 

Pretty much all our items are Large Letters and Packets, where we can we make the customer pay for a tracked service (signed for) but we also offer free postage on lower value goods that we send using 1st Class Large.

 

This is what the computerised proof of postage recepit states at the bottom:

Standard Compensation. For lost or damaged items, compensation up to 100 times the price of a basic weight 1st Class stamp will only be paid with this receipt. To claim call 08457 740 740 or pick up a form at a Post Office branch.

Surley they cannot go back on this it would be illegal.

 

[deadgoodundies]

If you went to the post office to post the items then you can claim.
If a business like ourselves who use packetpost due to the amount we send out then we can't claim.

basically Royal Mail are stiffing businesses whilst still looking after Joe Public

 

[kulture]

The compensation is only available on stamps. It certainly is not available on business post, like PPI, I think franking is the same. It's done because you get a significant discount from the retail stamp price.

It gives the RM no incentive to actually deliver the mail.