Facebook has blacklisted site - help?

[WJP]

Hello all,

Originally McAfee Site Advisor blacklisted my website. I got Sucuri to go over it and have this removed with McAfee, which they did. However, Facebook (who it looks like might use Site Advisor?) have blacklisted my site, and despite several messages sent through their contact form have not removed it.

Does anyone have any suggestions of anything I can do? I've already spent some money trying to find ways around it but haven't managed to do so, and it's damaging because I can't link to anything on Facebook (and also looks unprofessional).

Waiting with fingers crossed!

 

[UseYourWeb]

Do you mean when your trying to post as your site it says its blocked?

 

[WJP]

When I try to post a link to any page of my site it says

"The content you're trying to share includes a link that our security systems detected to be unsafe. Please remove this link to continue."

 

[UseYourWeb]

The only way around this, and even then it's a long shot.
Get their postal address for their HQ, send a letter recorded delivery explaining the situation in detail that you are not spam/scam etc. Also use the facebook debug tool to work through your site to see what facebook sees when it looks. This is the only way I've found online that anyone has had any success with. Make sure you get it recorded delivery to ensure they take action.

 

[fisicx]

Please remove this link to continue."

Well that's your answer then. Facebook won't let you post links to your site. They aren't going to spend a second of their time unblocking your site so you have two choices: forget linking from your posts or fix the site.

 

[Trish_Mundus]

Perhaps you have a virus on the website, that's why facebook doesn't want to post the links.

 

[WJP]

you have two choices: forget linking from your posts or fix the site.

There is nothing wrong with the site, hence why I'm frustrated!

 

[WJP]

Perhaps you have a virus on the website, that's why facebook doesn't want to post the links.

As I said in my original post, Sucuri have gone through it with a toothcomb and there are no viruses, malware, back doors left open etc.

 

[10032012]

There is nothing wrong with the site, hence why I'm frustrated!

SiteAdvisor is not fit for purpose. Can't believe McAfee hasn't scrapped it or improved it.

Can you send me a link by PM?

You could setup a new domain just for facebook that redirects to your other website?

 

[WJP]

Will do 10032012. I've got a different domain that I've tried 301-ing, and facebook picks that up too. Even if you 301 an individual page, if the eventual destination is the banned site it blocks the link.

 

[UseYourWeb]

A new domain actually might be a good idea and just 301 redirect all the diff pages if needed. I still dont think that there will be any malware or anything like that, and even if there was and it was removed, I still can't see you getting and joy from facebook without directly mailing them. From looking at other users online who have had this problem, none of them have resolved it appart from a user who claims tha by directly contacting their hq via recorder post with a lenghty description of the problem fixed the issue.

 

[UseYourWeb]

lol that repsonse came half way through me typing that msg so didnt see that you had already redirected and they picked it up

 

[10032012]

You can be blocked for various reasons including over publicising links.

I recommend you first to upload a basic html file to see whether your website or weebly ip is blacklisted or whether its a parsing error.

 

[10032012]

Oh, and your homepage has a (Google Font) stylesheet declared about 8 times. I doubt thats the problem but I am not sure why you need it that many times.

 

[WJP]

You can be blocked for various reasons including over publicising links.

I recommend you first to upload a basic html file to see whether your website or weebly ip is blacklisted or whether its a parsing error.

I haven't ever posted a link to facebook, it picked it up the very first time I tried to link to it. Hence my frustration! I'll try what you said, thanks.

 

[WJP]

(And it was a brand new site, so what they've found to object to I do not know)