Ebay GSP - banned item?

[paulears]

One of the things I sell are battery packs for radios, and the posting is always tricky - Royal Mail, for example in one 'check what you can send' table says I can send them, in another it says I can't so it's always tricky. I don't normally sell them abroad - that's clearly even more uncertain, but a chap in germany wanted to buy one - so I said I would send it via the Global Shipping Programme if he was reall certain. I enabled it on the item, and he bought it. I sent it to the UK address, and it generated an email a day or two later saying it was now on the way to the customer. I knew he was in germany, but of course ebay don't even tell you their country. Today I got this. I've been paid, the customer has been refunded -only ebay are out of pocket. This seems very strange.

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RESTRICTED ITEM​

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​ Dear Paul, We're writing to inform you that your recent transaction sold through the Global Shipping Programme to [XXX] can't be completed. The item in question has been classified as restricted. This could be due to import/delivery restrictions or eligibility requirements within the Global Shipping Programme. The item will not be sent on to its final destination and will not be returned to you. Don’t worry! Your buyer will be notified and refunded automatically by eBay within 72 hours. You will retain the buyer’s original payment. At this time, the transaction is considered complete and no further action is needed.​

 

[JEREMY HAWKE]

How things change I once knew a company that brought a job lot of empty hoover boxes .....To send fireworks in ??

 

[DontAsk]

So that's why the GSP is so expensive!