Click and drop tracking number to woocommerce order update

[Karimbo]

Hello

Does anyone know if its possible to send tracking number automatically to woocommerce customer when the order is made?

At the moment it just marks order as dispatched to woocommerce. I'd like it to add a note to customer with tracking url.

 

[DanH]

Hello

Does anyone know if its possible to send tracking number automatically to woocommerce customer when the order is made?

At the moment it just marks order as dispatched to woocommerce. I'd like it to add a note to customer with tracking url.

Probably not going to be much help here but we don't connect C&D to Woocommerce directly but rather have Woo connected to Linnworks where we upload the despatches and tracking numbers that Linnworks then sends to Woo. The tracking code is stored in a linnworks_tracking_number meta field and we have a snippet in the child theme's function.php to ouput a note containing the tracking number in Woo's despatch email. Bizarrely, briefly looking through the Woo/C&D integration document, I can't see any reference to tracking but, hey, it's Royal Mail!

 

[fantheflames]

Hi @Karimbo

You can use a shipping plug-in that integrates with WooCommerce to automatically send the tracking number to your customers.

Or you can do this manually in the settings.

It should be in WooCommerce > Orders > Click on Order

Then you can add the tracking number manually.

When you save it won't automatically send to the customer, so you'll need to set the status to complete that triggers a tracking number email.