Choosing an ecommerce solution

Groggy

Free Member
Jun 26, 2015
14
2
London
Nice post. +1 for Woocommerce with WP! Our ecommerce solution journey has been long and hard - from custom software (and a criminally overpaid developer) to hosted solution (Volusion, then very quickly to BluePark!) and now Woocommerce. Bluepark is excellent, but our need for customisation is outgrowing it.
 
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I also agree that there isnt any right or wrong answer to this. It is only what you are carrying, means your items and what platform you have chosen to sell them.

Reards,
James

What matters is how good you are in handling orders, how good buyer experience you can maintain and what are limitations of your grow.

So chose the solution which will be not a bottleneck of tomorrow, which you do not keep your own team of developers and admins. Be focus on your core business.

Need advice- drop me a line- happy to help with advice- rest is up to you.
 
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AnnaDanishek

Free Member
Apr 14, 2016
30
2
Have any of you considered a webchat option for your website? or order taking through telephone/customer support. The best e-commerse sites have a fantastic customer service and this is reported upon via social media, word of mouth, etc. A study by BT found that webchat services have seen a 25% increase in the last 12 months Feel free to message me if this sounds like a viable solution to you.
 
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Webchat is important part of UX of online shop. Im my personal oppinion customers are interested to contact with "real person"- good booths do the job as good as live person- and algorithms are getting better and better. With Idosell Shop we encourage shop owners to install chat plugins to deliver the best possible customer experience to customers. Quick response combined with accurate information from shop platform guarantee the higest customer satisfaction and in long run customer retention.

Happy to help
Marek
 
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R

Rakesh Yadav

For startups with low budget, i recommend WordPress + Woocommerce. Developer for this are far more affordable than any other platform like Magento. This is the best CMS out there and very user friendly too. Give it a try. Great information by the way!
 
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Aki kumar

Free Member
Aug 13, 2016
1
1
There's a vast difference in eCommerce solutions. In today's omnichannel world, replatforming is likely a central and strategic decision that will impact all areas of your business. Taking a serious look at your own business before issuing an RFP will give you much better insight into what you need. Instead of focusing solely on specific features, ask yourself how you sell, how you fulfill, how your customers buy from you, and which technology fits your business needs. The answers will help you match up your business with the right eCommerce platform provider.
 
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in my 25 years exp.

Hosted webs -
only good for already standing businesses such as taxi firms, local plumbers and so on. nothing competitive.

software.
slightly better than the 'go daddy ' stuff. though you will need more than shop software to do anything online as the SEO search engine optimisation on shared software is diluted as so many users share the same code.

custom
depends on the designer. some produce unique work which is key to good google listings. others fob you off with tall tales while they just use the same shared software you turned down. if you looking for a web designer, ask for past work - then test KEYWORDS for their client on google. if they don't show of GENERAL search terms for product - then its just a pretty design. if they show you a tyre shop - search for tyres on generic google searches. the listing position are 10x better than a pretty design.

horses for courses.
 
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Yes but the SEO companies are mostly bogus. Just guys sat around at home throwing out big words. Think about it. If you could control the 1st positions on Google you would not be sat around hawking SEO over the phone, you would be top supplier for the retail sales of global 'widgets'.

be careful and don't believe what you read as the 'custom' element of anything ecommerce is not a standard and varies from making you to bankrupting you.
 
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lambooni

Free Member
May 14, 2014
29
1
38
We have always used shopify and have been very impressed. It's certainly more expensive than something like woocommerce but I do feel you get what you pay for.

It has a great selection of themes that can be customised with a little HTML knowledge. Their store has a huge number of apps to help setup your store for different scenarios. We have our store cloned for a wholesale brand also with custom pricing customer by customer.

It also connects directly to Linnworks for order fulfilment and stock control.

Anyone who holds their stock in FBA may want to consider it as it has a direct intergration for order fulfilment.
 
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