Apprentice for a Great Company, but Toxic Workers

TheRyan

Free Member
Apr 15, 2020
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Hey!

I'm currently working as an apprentice for a payroll company. I've worked there for 1.5 years now and I'm really lucky to be working for a company which rewards its employees so well.

Even my family and friends have said I'm really lucky to be working there, as my perks include: free healthcare, wear own clothes, discounts on loads of shops, lavish quarterly parties and team building exercises, and occasionally donuts and cakes.

The people, on the other hand, are exhausting and toxic. The team that I belong to have their own friendship group which excludes myself and three others - although I am the only apprentice out of us four. They are loud and I often find that they get paid just to talk with eachother without doing much work. They also talk behind other team's backs and are VERY hypocritical. Most annoyingly, they have extended cigarette breaks that surpass the amount given by the company, and leave work to go to the shops for up to an hour (sometimes more) and STILL have their lunch breaks. The company did address the latter, however it is still ongoing.

I don't even know what our managers really do to be honest, they just sit and talk to eachother, smoke, and go to the shops during work hours.

I have made so many attempts to try and talk and befriend with my colleagues, but they really don't make it easy - they tend to either ignore me or kill the conversation by starting a new one with someone else. Sadly I sit next to the most irritating colleague who does this to me: I'll try and say something, she'll rudely say "What?" And I'll repeat myself then she just shrugs and says "ok?"

After 18 months of working there, my team STILL haven't taught me the essentials on how to do the tasks that were underlined in my offer of work, so all I'm really doing at the moment is answer the phone, reply to emails, and a couple other menial tasks. Take in mind, my apprenticeship was only supposed to last 13 months (due to external issues with my apprenticeship provider, this has been delayed numerous times).

Not only this, I am concerned with the legitimacy and legal issues with my company. Recently, when a worker has asked for a manager they have told my colleagues to "pretend" to be the manager, so they don't have the answer them... There are other issues as well which includes lying about who the real company directors are in the public eye, and others that I unfortunately cannot reveal.

In regards to myself feeling excluded to my colleagues, I asked for a private meeting (one-on-one) with my manager, but she ended up including my supervisor as well without telling me beforehand, which made me feel on edge as she is best friends with the rest of the team. After telling my manager I felt like I was being targeted by her, she shut me down and called me "petty," which led me feeling miserable for the rest of the week.

HR are unreliable, as this has been going on for so long, and they've had multiple reports regarding these people in question and have done nothing to my knowledge.

I no longer enjoy my job, nor the people I work with. But at the same time, I dont want to lose out on all these amazing perks that the company offers. What should I do?

Ordinarily I would've thought to hold on a bit longer until the end of the apprenticeship, but I was supposed to finish 5 months ago so they're not very reliable either.

Any help or advice would be greatly appreciated.
 
I no longer enjoy my job, nor the people I work with. But at the same time, I dont want to lose out on all these amazing perks that the company offers. What should I do?

If you don't enjoy it then move on. It won't change. Non of the perks sound special and if you don't like being there it's not worth staying.
 
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You are the odd one out as a apprentice nothing else, sometimes it takes years to be accepted other times a few days

You need to stop worrying about what others are doing and concentrate on yourself, if they have not trained you as stated in your contract then ask the management to start training you on that part, show a interest and ask what you need to do, (but and a Big But, Learn fast and dont keep asking when you have been told)

Age is often a tricky thing where its often felt that young people have little of interest to talk about when placed in the company of 25-50 year olds, you need to find common interests

Ask about your training and why you are not finished and see if you can get a confirmed date and most importantly show your interested and looking for a future and stop worrying about others
 
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Sounds like you are not an apprentice.

Toxic staff you can find all over - best bet is probably look around for a new job. You won't change this lot, not if you haven't done it up to now.
 
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Age is often a tricky thing where its often felt that young people have little of interest to talk about when placed in the company of 25-50 year olds, you need to find common interests.

Ask about your training and why you are not finished and see if you can get a confirmed date and most importantly show your interested and looking for a future and stop worrying about others

In regards to age, it's a fairly young company. The manager as well as everyone else are in their early-mid 20s, I myself am 19.

I've also asked my apprenticeship provider about the delays, and it's because they keep replacing my tutor. Last week they confirmed I would be having a new tutor yet again, which would now be my 4th tutor in 18 months... A date was confirmed however they never met with it, and now they can't confirm a new one.
 
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Sounds like you are not an apprentice.

If you mean you think I'm being used as cheap labour, I agree. I've mentioned to them before numerous times that I would like some more variety in my job but they've often dismissed it or introduced me to a new menial task that even the office cleaner could do. I'm not learning anything new or challenging.

I'm supposed to have 8 hours a week of study time, but they kept interrupting me during these hours, so I asked them to introduce a rota for me to differentiate between work hours and study hours. They did make one but they still keep interrupting me. I got fed up of constantly saying "I'm studying" so now I just work during study hours when they ask me.

A confirmed date for my exam was to be this month, but due to Covid it was postponed. With the end of my exam being so close, I wanted to make sure I could use my time wisely during quarantine and deny anyone who asks me to do something for them during my study hours - it was an agreement I had with my manager. Last week my supervisor then asked me to do something for her one hour before the end of the workday but I told her I was busy studying, she replied with a condescending email back saying I should be more flexible, yet I've been more than flexible each time before that.

I cannot help but feel like I'm being taken advantage of.

I probably would've left by now if my apprenticeship was over, but because I'm so near to the end I don't think I should risk 18 months for nothing.
 
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I think you should raise the study issues with your training provider
 
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If you mean you think I'm being used as cheap labour, I agree. I've mentioned to them before numerous times that I would like some more variety in my job but they've often dismissed it or introduced me to a new menial task that even the office cleaner could do. I'm not learning anything new or challenging.

I'm supposed to have 8 hours a week of study time, but they kept interrupting me during these hours, so I asked them to introduce a rota for me to differentiate between work hours and study hours. They did make one but they still keep interrupting me. I got fed up of constantly saying "I'm studying" so now I just work during study hours when they ask me.

A confirmed date for my exam was to be this month, but due to Covid it was postponed. With the end of my exam being so close, I wanted to make sure I could use my time wisely during quarantine and deny anyone who asks me to do something for them during my study hours - it was an agreement I had with my manager. Last week my supervisor then asked me to do something for her one hour before the end of the workday but I told her I was busy studying, she replied with a condescending email back saying I should be more flexible, yet I've been more than flexible each time before that.

I cannot help but feel like I'm being taken advantage of.

I probably would've left by now if my apprenticeship was over, but because I'm so near to the end I don't think I should risk 18 months for nothing.

Yes, sounds like poor performance by the training provider and the employer not having a clue how to handle apprenticeship other than as you say cheap labour.
Sadly far from uncommon. Some VERY disorganised training providers around.

Not entirely sure from what you have said that the last 18 months should be counted towards apprenticeship. You have done the time, certainly that cannot be disputed. But as apprentice - that is more open to question.

Seriously keep your eyes open for other employment opportunities. There are many workplaces far superior to that.
 
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It sounds as if the company aren't geared or have the knowledge on handling an apprentice within their business. I worked for a small-ish company that took me on a lowish wage for what the job was as a trial I guess to see where I would stack up in their business, luckily I moved up quite quickly but they got an apprentice or 2 in below me but the business was totally inadequate to offering them what they needed and unfortunately they duly left - I didn't blame them either.

As you say, you have worked hard down the 18 months. Pass your exams and move on. Go back to the training provider and take a daily note and evidence where you can. They should be helping you more than the employer in fairness.

Good luck.
 
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Sadly most of what you've described including the perks, are not unique to the company you work for. It could be any number of businesses that are behaving like this and the fact you're an apprentice won't help. I started working at a young age and got a lot of grief because of it. It got worse when I got into management but this was also because of appalling leadership and management above me. As the younger person I was often ignored and overlooked - sometimes rightly so, but other times like my md trying to pay me less than my peers in the same job because I was 10yrs younger was illegal.

You're at the start of your career life and I would use this experience to seek out the next - whatever that might be. The world of work is going to emerge a different place after this crisis but that doesn't change my philosophy of doing what makes you happy. Don't put up with crap or poor management. If you can't change it, change jobs. Be bold and don't give up on the hard work - if you're colleagues are lazy arses then be sure you don't stoop to their level. Don't break your provebials compensating for their slackness either!

You'll get there. You seem to care and appreciative. Keep positive and keep going!
 
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