Anyone Selling USED items on Amazon?

[tomreys]

I'm currently selling only on ebay ( used electronics,mostly Camera equipment) ,but heard some users are also selling on amazon here. I really dislike amazon website as a buyer and never shop there due to how sneaky/borderline scam their website/operation is.

However I see the prices for the stuff I sell on ebay are a bit higher on amazon + their fees looks a bit smaller, so was kinda interested to list on both but got a few questions.

-I see the electronics category has 7% referral fee + £0.75 per item fee if you don't have subscription, which would be about 7.5-8% total from my sales. I currently pay 14% ebay/paypal fees so that's quite a difference. Is there any other fees payable? Like any payment processing fees like you pay to paypal? Or that's included in that 7% for that category?

-Are there any Seller protection on it like on ebay? I get quite a few scammers in the category and I cancel/refund straight away like every 1 out of 15 orders , In ebay I have never really been scammed before as a seller so far as I can spot the bastards a mile ahead and I'm very cautious, but in amazon there is basically no buyer feedback , anyone who buys is like a blank page with no purchase history.. What has been your experience? I'm dealing with a high-target expensive items so kinda worried.

-Also are there more scammers on ebay or amazon? I'm worried the most about people hacking other accounts and purchasing the stuff from hacked accounts, I get this several times a month with ebay, Luckily I have avoided them all so far.

-Do you need the items in super-good condition to sell on amazon? I bet like most of the people purchasing on amazon think they are purchasing from the company not individual sellers, Sometimes I get some Items with scratched screens/something not working, In ebay it's really no problem - You describe the item as it is and people can see the condition and still purchases your items+ they know very well they are purchasing from private individuals and that they are purchasing used items. What about amazon? I see you can upload there some pictures- but only in some terribly low resolution and even than they aren't really shown to the buyer straight away.. Very sneaky... What has been your experience?

-On which platform do you get more sales/higher prices from your experience?

-Which platform do you like better as a seller and why? I'm talking about only selling used items and shipping them myself as I would not trust amazon to package the stuff for me. With brand new items in new packaging and the amazon FBA I bet it's much better than ebay ,but with used stuff?

 

[alan1302]

I really dislike amazon website as a buyer and never shop there due to how sneaky/borderline scam their website/operation is.

Is this the well known Amazon that most people will be thinking of or another one you know about? Amazon is a long, long way from being a scam operation.

I've not sold much on Amazon but not had any problems with the sales I did do and you can sell items with defects as long as it's sold as described

 

[Mr D]

The amazon website is pretty buyer centric, never had any trouble as a buyer with amazon themselves that could not be rectified. As a seller I had multiple issues with them but that's mostly to do with seller support, not the site.


Amazon fees are always given excluding VAT, if you aren't VAT registered then expect to add 20% on top of all fees. So 7% becomes 8.4% and so on. There is no payment processing fees though if refunding then amazon will usually keep a portion of the refund for their admin.

Just make VERY sure your product is in the right category. Not all items are in the correct place and its sometimes impossible to get seller support to change something to a different category.
I had a lovely item for sale that was in the media category, you and I would have treated it as a candle. Seller support could not see a reason to change the category.

Seller protection is minimal - you get some on ebay, you struggle to find it on amazon. If item delivered and customer claims its not then amazon refund the buyer in full from your account.
If you gave tracking at the time item was sent and got signature then can maybe avoid refunds. If no signed for tracking then amazon simply refund.

You can cancel orders on amazon. And amazon can suspend your account due to bad customer service - the cancellations are part of a metric you have to keep within unless buyer requests cancellation. And buyers with cancellations can leave negative feedback.

Selling used items on amazon - people can expect new despite buying used and when they claim its not as described you get to refund them. You may even get the item back first...

Buyers - I used to get 3 or 4 sales on amazon for every ebay sale with my old company at its peak. These days I'll do 30 or 40 times the sales on ebay though amazon has more of my higher priced stuff. Fees for me are very similar between sites overall, just paypal money I can access immediately and amazon money is around 3 weeks.

We sell some used items on ebay, generally not a problem doing that. Have had occasional buyers on amazon who complain something is not right. My worst buyers overall have been on ebay, the scammers I catch out are more often on amazon.

Buyer expectations are always hard to meet when they don't quite know what they are buying.

 

[Darkterror]

I don't know for sure about selling on Amazon and Ebay, but I do see they charge you like 7%, well they pay to affiliates like 4% for many things there already and probably here makes that difference, but what you conversions and sales volume, ebay is better ? I mean Amazon is SOOO big