301 Redirects Not Working On Mobile/Tablet

[Tedwood92]

I have recently made a new website and have redirected the content from the old pages to the new ones.

This works perfectly fine when tested on desktop. However when I test it on mobile or tablet it doesn't work.

An example redirect I have used is below in my .htaccess file:
RedirectPermanent /old-post newsite(.co.uk)/new-post

(had to put .co.uk in brackets due to url posting rule.)

Does anyone have any suggestions?

 

[fisicx]

Probably a caching issue. Redirects are server side so are unaffected by the device. But they are affected by local or ISP caching.

I see a non responsive site built on the genesis framework (yuk). Is this the new site?

 

[Tedwood92]

Thanks for the response. Nope that's the old site... which proves even further the re-directs aren't working. Know how to fix the caching issue?

 

[makeusvisible]

As fisicx mentioned, it sounds like a cache issue. Your browser's cache (on your local machine/phone/tablet) will cache pages, and redirects.....so the water can become muddy when it comes to testing changes.

A couple of things to try;

• Try an incognito window (chrome).
• Try a different browser altogether
• Is your google analytics showing hits to the old pages?
• Try a redirect tester such as this one

If you can paste or pm some URLS for us to test I'd be happy to do so.

 

[Steve Alphabet]

Did you get a fix for this? I'm curious to know what was the problem.

 

[Tedwood92]

For all those curious. It was a mistake I made on my end, I didn't redirect the old host to the new host via Namecheap and thus the page level redirects didn't work.

 

[makeusvisible]

Thanks for letting us know.