What 3 pieces technology which have added the most efficiency gains to your business? My answer: 1) Smartphone Camera - never again do I have the agony of looking for scraps of paper with notes on them. 2) SMS Marketing - I use Esendex to send text messages to 1000 customers with the click of a mouse. Essential for reminding customers of your service 3-4 times a year. 3) Podio - Online CRM platform. Massive time saver in terms of looking for customer details. What are yours?