sales

Introducing technology at scale is a no-brainer for small businesses, helping to save time, reduce operating costs and be more competitive. Here’s why it’s easier than you think. While most small business owners use technology in their businesses, there’s still a lot of hesitancy about rolling...

CRM (customer relationship management) tools are systems that store all data on your current and potential customers in one place. This helps businesses manage customer relationships, understand their behaviours better and deliver personalised and targeted campaigns accordingly. While...

Slow sales periods can spark fears of failure when you're new to life as an entrepreneur – or even as a seasoned professional. But navigating the ebb and flow of running a business is key to making yours a successful venture. Whether you’re facing an inevitable dip after a promising launch, or...

TikTok’s popularity has increased rapidly in recent years, creating a virtual universe all of its own where viral videos, trends and challenges reign supreme. Yet the rising success of #tikokmademebuyit has highlighted TikTok’s power in leading their users to discover new brands, products and...

After a public figure recently claimed that a private bank closed his account due to his personal views, it sparked a discussion amongst UKBF members: should businesses be able to refuse to serve customers? The popular forum thread shows there’s no quick answer. There are lots of variables to...

Been browsing high street clothing shops and thinking you could do it better? Ready to bring your sketchbook full of fashion designs to life? Armed with the right know-how, you can turn your creativity into a thriving independent clothing brand. Here’s how to get started. Know your value...

Your business is growing and you’ve seen some success, but you want to stand out from the crowd when selling B2B. According to gov.uk, there were 222,068 new incorporations in the UK between January and March 2023. That’s a lot of businesses to contend with – so, how can you be better than the...

As with many budding entrepreneurs, you may have a business idea to revolutionise your sector. But do you really know your target market? Whilst your product might be pristine, you may not have anyone to sell to if your marketing efforts are misplaced. So, if you’re ready to capture the...

Is your business losing customers? Here are some strategies to improve customer retention – and what to do if you lose them. Research suggests that finding a new customer is five to 25 times more expensive than retaining an existing one. Furthermore, a 5% increase in customer retention can...

The King’s coronation is expected to give the UK economy a much-needed boost, presenting an exciting opportunity for small businesses to leverage the event for extra sales. Royal events and occasions have historically put consumers in the spending mood. The coronation is ideally placed on the...

Want to start business networking but find the process daunting? In this guide, we reveal the essential networking skills that every small business owner needs. Networking is a great way to grow your connections, share your knowledge and bring in potential clients. And while 80% of...