Competitor On Ebay Making False Reports of counterfeit products to Ebay

Freakzilla

Free Member
Jun 28, 2015
71
8
Hey guys,

I, along with several other sellers on eBay, appear to have been targeted by a competitor. They have made numerous false reports to eBay claiming that our products are counterfeit.

As a result, our listings have been removed and eBay has placed violations against our accounts. I’ve tried appealing the decisions, but unfortunately, my appeals have been unsuccessful.

I’ve also contacted eBay directly and asked them to investigate the unusually high number of reports being made by this particular person. However, so far, they don’t seem willing to look into it or take the situation seriously.

Has anyone experienced something similar or know of a way to escalate this with eBay?

Any advice or help would be greatly appreciated.

Thanks!
 
Happens all the time. The default position for eBay is to removed contested listings and make you fight for reinstatement. It’s not just eBay, many online souks have similar policies.
 
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Update

Ebay has removed hundreds of mine and other sellers who sell similar products.

We think they have all been reported by a competitor. I have received load off counterfeit emails after the first one each email has said "other then what was communicated to you previously, no additional actions actions are being placed on your account" Will this just go on indefinitely with the warnings?

I always thought you received an educational warning, then the warning, then 3 day bad, 7 day ban, 10 day ban and sometimes 30 day ban before being suspended? But we just keep getting the same message.
 
I always thought you received an educational warning, then the warning, then 3 day bad, 7 day ban, 10 day ban and sometimes 30 day ban before being suspended? But we just keep getting the same message.
That's the new AI driven way of doing things online. eBay really doesn't care, as long as the product is still being sold and making them money they are happy. You (and other sellers) are pretty much irrelevant to their bottom line.
 

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