Sales Manager - Attracting talent

SillyBill

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Dec 11, 2019
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Covid-19 has made me re-evaluate whether I still have the legs and hunger to be hitting the road selling our wares as I've quite enjoyed the slower pace in recent weeks. I look after the sales/commercial side of the business day-to-day and the aim is to make me redundant ultimately (albeit looking at 5 more years) and put an MD in as well but the latter will come later.

In honesty I have no idea what sort of package to offer or how I even go about structuring the role given there isn't much structure at all with me. I know what I want though and what we must have for me to step away, a self-starter and someone who has the initiative to run with the role. Has anyone got any experience of going from being the sole salesperson in their business to handing over the reigns and how they went about it and what sort of package they offered? And was it successful? Challenges?

I am thinking to attract anyone decent the package would need to be around min £40-50k base+ decent company car, usual perks + good OTE (uncapped?). Our sort of business can be big sales when they land but they aren't frequent. So monthly targets are pretty pointless, even quarterly would be pushing it IMO. For instance a good year for me is maintaining all my existing customers + picking up a couple of 6 figure accounts + a small handful of 5 figure accounts, very occasionally we may end up scoring big with a 7 figure account. The latter are few and far between but we almost always have 1-2 potentials in the pipeline being worked away on that can be 1-2 years to convert if successful at all. Because of the nature of the sales I've always preferred to handle myself figuring if someone came in it could be a year before they've even learned the products, built the relationships to be effective and started converting. If they're not up to it it could be 12-18 months before you realise nothing will come of it and best part of £100k spunked for nothing. I don't even know whether the role will appeal to certain salespersons used to the thrill of the chase, would they like this sort of sales where it could be 6 months of hard slog to pull in a single new customer (but that one customer could be massively profitable for the business)?

FYI, we cover the whole of UK and Ireland, customers all over and we do export quite a lot but all export customers are managed remotely (no expectation of visits). So the role is UK national travel required, probably travelling 2-3 days a week, 2-3 days home based. 75% customer account management, 25% new business development, some cold calling and generation of own leads required.
 
Sounds a generous package overall, your problem as stated is measuring any impact they would have.

Best of luck in finding a way to make it work. There are consultative type guys who love these these types of jobs, I had a guy work with myself who did great with such deals, but couldn’t sell normal products services for toffee. He was so bad I fired him, but he did well selling switchboards for GEC.
 
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I look after the sales/commercial side of the business day-to-day and the aim is to make me redundant ultimately (albeit looking at 5 more years) and put an MD in as well but the latter will come later.

I know a few 'senior sales' people that also want to make the move into management/corporate life - so are you sure that your new person couldn't ultimately be the new MD? That would be one aspect that would make your role stand out among the other more traditional ones.

In any case I think your two best routes to finding your replacement are:

  • Who do you know that can recommend someone? They need to have an excellent record where they are, but also be somehow unfulfilled - and you need to know someone who knows them

  • An agency that specialises in high-end B2B sales
 
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I know a few 'senior sales' people that also want to make the move into management/corporate life - so are you sure that your new person couldn't ultimately be the new MD? That would be one aspect that would make your role stand out among the other more traditional ones.

In any case I think your two best routes to finding your replacement are:

  • Who do you know that can recommend someone? They need to have an excellent record where they are, but also be somehow unfulfilled - and you need to know someone who knows them

  • An agency that specialises in high-end B2B sales

That would work for me (move into MD), ultimately I quite like the idea of selling the business to management, it was how I bought in originally after all. Structured with loan notes from me. That may also help get credible people in as they know if they play the cards right they will end up with the keys at some point, certainly motivated me.

Yes, I have been thinking it ought to be someone in the contact book or a contact of a contact. And for it to be the right person the onus is for me to find them, not them find me. Such is the way with good people. A little daunted somewhat as I know the next 2 recruitment I do for the business will arguably be the most important I have ever made as I am effectively looking for the next generation to take the business forward and run with it. On that basis the normal job advert/what is your salary expectations etc. doesn't really apply, if they have what it takes they call the package at the end of the day.
 
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if they have what it takes they call the package at the end of the day.

Very realistic.

Do you do much on LinkedIn? I hate their recruitment side of things (as I'm never looking for a job), but you can't beat it for getting a message to your contacts and in certain circumstances, their contacts.

In your position I'd be thinking of a process akin to a sales funnel, and get people via LinkedIn to raise their hands and enter the funnel at the top - and expect it to take a while for the right person to come along...
 
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Has anyone got any experience of going from being the sole salesperson in their business to handing over the reigns and how they went about it and what sort of package they offered? And was it successful?
Been there. I offered a straight percentage and direction from the office. Some years my first salesman made more than I did but he was doing more work. I found that perks like cars attract the wrong kind of person for me. Find someone who is hungry, perhaps down on his/her luck and expectations.
 
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