Legal Advice - Please Help!

loredan

Free Member
Apr 17, 2007
144
13
London
Hello everyone,

My name is Loredan and I run a few websites . A few weeks back I launched a new business directory where people can submit their businesses for free or featured for a small amount of money.
This morning I received a letter from a solicitor acting on behalf of another similar website, telling me that I should take the website down as the name of my directory it is pretty similar with their name (it is not identical) and this may cause loss of their business.
Having nothing to hide I will write the text of the letter in here hoping that someone will be able to give me a little advice on this matter.

Dear Sir,

[Moderated]

We act for the above company.

Our clients are the proprietors and franchisors of the online directory and bulletin system known by the title "[Moderated]", running their own site from their base in Solihull, West Midlands and selling franchises in their system to other users by reference to a particular city or town. They have traded as such since July 2005.
One example of their promotional material is their website [Moderated] which gives site links to all of the towns currently covered by our clients franchise, and there are numerous links within those sites to the opportunity for visitors to run "[Moderated]" in their own town, by redirecting to the site "[Moderated]", where details of what is involved in subscribing to the system, the returns that a succesful user might generate, and what a subscription will cost are set out in full. That site can be found in its own right as a sponsored link under the title "Fastest Growing Franchise" via Google search against "the best of".
In particular, apart from the right to use a city or town name under "thebestof", their franchisees have purchased a system founded upon marketing and technical support, and in particular the right to a skeleton website designed by our clients by reference to the central model. The local franchisees websites are all derivatives of our clients central address, in the form [Moderated]/(name of city).So far as London is concerned, our clients presence there takes the form of eight subdivisions of Greater London, with franchise of our clients central model currently existing in 28 boroughs within those subdivisions.
Our client retain the right to place central advertising content upon all such sites, but otherwise the franchisees are free to populate the site with whatever material they wish. Indeed, the obtaining of paid local advertisements is the heart of a franchisee's ability to generate profits via use of subscription to "thebestof"
The composition of the derivative websites is in the form of a home page with a title and photographs of the franchisee's choice across the top, with a series of tabs below this for site navigation, namely Local Home, Business Directory, Events, News, Local Info and Advertise.
Our clients attention was recently drawn to the presence of what appeared to be a rival site, [Moderated].co.uk, the ownership of and responsability for which has been traced to you.
The home page of your site begins with a logo in the top left "The Best Of London" and a central title "TheBestOfLondon.co.uk - Your London Local Directory". It is evident that the site is of fairly recent origin. It bears a "hits" counter in the right hand column with a start date of 29 March 2007. Of the 32 boroughs listed, only eight have entries so far, the most for any individual borough being 4 in Bexley and 3 in Barking & Dagenham.
However, given that there is active promotion of featured listings and the facility of a generic email address, and a concluding comment "we know that what we offer here is the best advertising package on the net" , it is clear that the site is live and accessible via searches manner. Indeed, it is actually attracting from people looking for our clients franchisees site and it is thereby causing them some difficulty.
This is the key to our client's concern. The fact that you have chosen to call this site "thebestoflondon.co.uk" comes over as an attempt - far more likely to have been deliberate and inadvertent - on your part to pass off your business as being officially linked to our clients franchising operation. By reference to the respective elements of passing of:-
1. You are making a misrepresentation in the course of your trade, namely that you are connected with our clients business franchise in "thebestof"
2. The misrepresentation is being made to prospective customers
3. It is resonably foreseeable that this will injure the business or goodwill of our clients, whether by wrongfully diverting advertising income from any existing or future franchisee of our clients, or by giving the impression that our clients have approved the association of your website with their national operation.
4. Your activities are causing actual damage as described or will probably do so unless restrained.

For the present, we have been asked to make formal request on behalf of our clients that:

1. You take the website down forthwith, and in any event no later than Friday 20 April, and do not reinstate it in any form until you have changed its name from "bestoflondon" and removed all references to "best of london" and "thebestoflondon.co.uk" and anything similar from the site contents
2. You will forthwith cease to make any commercial use of the trading styles "Best of London", "thebestoflondon.co.uk" or any other such trading style that may reasonably be considered confusingly similar with that of our clients.

For the avoidance of doubt this letter is not to be taken as any attempt to force you out of business. It is simply a formal communication to the effect that you must not seek to obtain trade, either now or at any future date, by wrongfully taking advantage of another business trading style and goodwill, and that if you were to do so you will be liable to court action involving claims for damages and costs. Should you cooperate with this request by the stated deadline, it may be that no formal claim for loss and damage would follow. For the moment and pending your response, the position of our clients remains reserved.

Your faithfully
(solicitor's name)

So this is the letter I received this morning.

If anyone can give me a little advice this would be more than helpful as I would like to write a response letter but not being solicitor I would like to know a bit about the legal environment.

Thank you for your time
 
I suggest you remove any reference to the site ASAP because us lawyers do search the Internet. If you email us direct with a copy of the letter we can advise and if appropriate draft a letter in response.

Jonathan
 
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This is the full text of the letter received. Is it wrong to post it? I do not provide any link to any website in this thread...do I really have to remove it?
 
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Speak to a couple of specialist Solicitors in this field, you will get free initial advice and can compare their opinions on what they think you should do and make a balanced decision from there.

But I would like to know why you chose to call it 'The Best of'?

When you carried out your market research you will have no doubt come across them...I know of them and I am not even in the website directory business!

Pinto Potts Solictors
Accident & Injury Claims Experts - http://www.pintopotts.co.uk
 
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This is the full text of the letter received. Is it wrong to post it? I do not provide any link to any website in this thread...do I really have to remove it?

The owners of the mark you mention can simply do a search and may pick up your thread and any comments users on here add to it. The content of the letter is fine but mentioning the mark is a bad move and may provoke matters further.

You should obtain direct advice and seek to have a letter sent as quickly as possible, if this is appropriate, or you will put yourself at risk for passing-off, copyright or trade mark infringement.
 
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My domain name it is not The Best Of... it is The Best Of London which it is pretty different I think. I own this domain since 19th of July 2005 when I was planning to set up a similar project. My business partner at that time didn't agreed with some aspects of the project so I just keept the domain inactive for nearly two years. At the begining of this year I have decided to start building the directory by myself
 
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I couldn't find any trademark or copyright references and I doubt someone can copyright dictionary words. It means that no one will be able to use these words in future, isn't it?
 
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If that is the case a well worded letter from a specialist solicitor may make this problem go away.

www.thebestoflondon.co.uk registered 19th July 2005
[Moderated] registered 11th March 2004

So they might well try and argue that they were around before you, but their letter clearly states they have been trading since July 2005 which is the same time you registered your site. In addition their website states that it has been running for 18 months.

I also cannot see what financial 'loss or damage' you have caused them, make sure you mention this to the Solicitors you speak to.

Pinto Potts LLP Solicitors
Whiplash Claims Experts - http://www.pintopotts.co.uk

All posts are the opinion of the individual, not those of Pinto Potts LLP Solicitors.
 
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Thank you so much for your replies. It helps me a lot to understand the situation. I think I guess the real reason behind this letter and I think everyone knows.
I did not caused any damage or loss , this is clear.
If you type on google or any other search engine the best of you won't find any sign of my website.
 
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Personally I think the letter is an attempt to scare you into taking the site down.

I simply can't see how they can make a claim for loss or damage at this stage.

But please make sure you get some advice over the phone and ideally pay a specialist Solicitor to respond to their letter.

Pinto Potts Solicitors
Whiplash Injury Claims - http://www.pintopotts.co.uk
 
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or ask them if they want to buy your domain name?
Bad idea. If it goes to Nominet arbitration, you will lose it in a flash as it will look like you are profiteering.

Personally I think you should at the least remove the site whilst you consult with a solicitor. In addition I'm not a solicitor by any stretch but I reckon you would lose I'm afraid. The names are just too similar.
 
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If you email us direct with a copy of the letter we can advise and if appropriate draft a letter in response.
Sorted then :)

or ask them if they want to buy your domain name?
At this stage that is the worst thing you could possibly do.
I do not see any similarity to the two sites.

Considering that they are no where to be seen on the search engines even for the term "the best of" I think that the chances of you taking any trade from them is absolutely ZERO.

Even on a Google search on Google.co.uk with the UK only selected they come in on page 2 with "Fleet", as if that has any importance :|

I cannot see a copyright notice on any of the pages and it appears the term The Best Of has not been trademarked by them.

Your domain is old enough to certainly imply that you did not purchase it to compete with them, and I assume they have never approached you to purchase the domain from you in the past?

I remember a discussion about this site on one of the forums (maybe here) wasn't it concluded that the site just scraped results from Google and had no value. Half the site (what there is of it) is out of date.

I wouldn't want to franchise any part of thebestof.co.uk ,of course that's just my opinion :D

I also have some info for you that'll make you laugh (do you want me to PM it to you?)
James.
 
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Thank you again for the advice provided. It is really helpful to see so many people offering support and advice.

My friend advised me to write a little disclaimer and to insert it at the bottom of the website...something to state that we are not associates with their business. Do you think this would be wise to do at this stage?
 
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I would firstly ask a moderator to remove all references to their domain from this thread, and replace it with *'s just to avoid any complications.

I would ask a lawyer before adding a disclaimer to your site, I would have thought by doing so you are admitting a similarity in sites or passing off as, after all if there was no issue you wouldn't need it. however I don't know the law so could be totally wrong.

Again, get REAL legal advise.
 
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whether a disclaimer carries any waeight in law has to be tested in the Courts. There have been cases where the Courts have overruled on statements that attempt to disclaim any liability. By adding this statement it will create a strong inference that there has been some confusion with another site.
 
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Hi everyone,

have you contacted anyone for professional advice yet? If not we would be glad to assist.

There is a useful passing off factsheet on our website. WWW.CROSSGUARD.INFO

I think the first thing you should do before you change or do anything is get an extension on the deadline. Unreasonable (and against normal practice procedures- Pre Action Protocol states one month, although its normally a minimum of 14 days) to expect you to a) get legal advice within 3 days and b) do anything about it!

Thanks
Alex.
 
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Hello Mr.Loredan

I am very sorry to hear about the legal issue you have to deal with,and I would like to find out more about it.
The information provided by you would be part of an ongoing report regarding intellectual property in UK.
However,our Legal Advice department can not offer you legal advice at this moment in time.
I will contact you using the private message feature of the Forum.

Regards
P.B
 
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Hello everyone,

My name is Loredan and I run a few websites . A few weeks back I launched a new business directory where people can submit their businesses for free or featured for a small amount of money.
This morning I received a letter from a solicitor acting on behalf of another similar website, telling me that I should take the website down as the name of my directory it is pretty similar with their name (it is not identical) and this may cause loss of their business.
Having nothing to hide I will write the text of the letter in here hoping that someone will be able to give me a little advice on this matter.

Dear Sir,

[Moderated]

We act for the above company.

Our clients are the proprietors and franchisors of the online directory and bulletin system known by the title "[Moderated]", running their own site from their base in Solihull, West Midlands and selling franchises in their system to other users by reference to a particular city or town. They have traded as such since July 2005.
One example of their promotional material is their website [Moderated] which gives site links to all of the towns currently covered by our clients franchise, and there are numerous links within those sites to the opportunity for visitors to run "[Moderated]" in their own town, by redirecting to the site "[Moderated]", where details of what is involved in subscribing to the system, the returns that a succesful user might generate, and what a subscription will cost are set out in full. That site can be found in its own right as a sponsored link under the title "Fastest Growing Franchise" via Google search against "the best of".
In particular, apart from the right to use a city or town name under "thebestof", their franchisees have purchased a system founded upon marketing and technical support, and in particular the right to a skeleton website designed by our clients by reference to the central model. The local franchisees websites are all derivatives of our clients central address, in the form [Moderated]/(name of city).So far as London is concerned, our clients presence there takes the form of eight subdivisions of Greater London, with franchise of our clients central model currently existing in 28 boroughs within those subdivisions.
Our client retain the right to place central advertising content upon all such sites, but otherwise the franchisees are free to populate the site with whatever material they wish. Indeed, the obtaining of paid local advertisements is the heart of a franchisee's ability to generate profits via use of subscription to "thebestof"
The composition of the derivative websites is in the form of a home page with a title and photographs of the franchisee's choice across the top, with a series of tabs below this for site navigation, namely Local Home, Business Directory, Events, News, Local Info and Advertise.
Our clients attention was recently drawn to the presence of what appeared to be a rival site, [Moderated].co.uk, the ownership of and responsability for which has been traced to you.
The home page of your site begins with a logo in the top left "The Best Of London" and a central title "TheBestOfLondon.co.uk - Your London Local Directory". It is evident that the site is of fairly recent origin. It bears a "hits" counter in the right hand column with a start date of 29 March 2007. Of the 32 boroughs listed, only eight have entries so far, the most for any individual borough being 4 in Bexley and 3 in Barking & Dagenham.
However, given that there is active promotion of featured listings and the facility of a generic email address, and a concluding comment "we know that what we offer here is the best advertising package on the net" , it is clear that the site is live and accessible via searches manner. Indeed, it is actually attracting from people looking for our clients franchisees site and it is thereby causing them some difficulty.
This is the key to our client's concern. The fact that you have chosen to call this site "thebestoflondon.co.uk" comes over as an attempt - far more likely to have been deliberate and inadvertent - on your part to pass off your business as being officially linked to our clients franchising operation. By reference to the respective elements of passing of:-
1. You are making a misrepresentation in the course of your trade, namely that you are connected with our clients business franchise in "thebestof"
2. The misrepresentation is being made to prospective customers
3. It is resonably foreseeable that this will injure the business or goodwill of our clients, whether by wrongfully diverting advertising income from any existing or future franchisee of our clients, or by giving the impression that our clients have approved the association of your website with their national operation.
4. Your activities are causing actual damage as described or will probably do so unless restrained.

For the present, we have been asked to make formal request on behalf of our clients that:

1. You take the website down forthwith, and in any event no later than Friday 20 April, and do not reinstate it in any form until you have changed its name from "bestoflondon" and removed all references to "best of london" and "thebestoflondon.co.uk" and anything similar from the site contents
2. You will forthwith cease to make any commercial use of the trading styles "Best of London", "thebestoflondon.co.uk" or any other such trading style that may reasonably be considered confusingly similar with that of our clients.

For the avoidance of doubt this letter is not to be taken as any attempt to force you out of business. It is simply a formal communication to the effect that you must not seek to obtain trade, either now or at any future date, by wrongfully taking advantage of another business trading style and goodwill, and that if you were to do so you will be liable to court action involving claims for damages and costs. Should you cooperate with this request by the stated deadline, it may be that no formal claim for loss and damage would follow. For the moment and pending your response, the position of our clients remains reserved.

Your faithfully
(solicitor's name)

So this is the letter I received this morning.

If anyone can give me a little advice this would be more than helpful as I would like to write a response letter but not being solicitor I would like to know a bit about the legal environment.

Thank you for your time
Legally they can’t own the name, call their bluff, just don’t copy their content
It’s a very dodgy company and they use strong arm tactics, most of the london franchisees dont even exist
 
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I fear the need for advice may have passed considering the dates of the previous posts in this thread!
 
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