Interest from a major chain - erhm, what next?

Twinkle Toes

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I concur I don't know (large scale) retail...that's why I started the thread (but that said, I'm doing ok at small scale retail) ...but let's be candid - you called the bit about me making this all up totally wrong, so (in my eyes at least) your batting average isn't so strong!

Like I say, please explain "£900k to maintain low sales" ...I actually would like to know what you mean?

(No need for a mod in my opinion, out of all of this I might pick up something I hadn't foreseen)

Simply that if all goes well and you sell all your £10k in a week (which will be required over 600 stores), you will have to supply 3 month's of stock, which is £900,000 before you get paid, plus shipping. Do you have those funds? I don't know you and you may well have, I'll presume you do and wish you well.
 
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Going back to Pish_Pash's last issue re delivery, it is an example of 'known unknowns'! Someone with experience will have pre-empted this, however, if you are going to learn by mistakes, now is the time to do it.

Lets hope you have no further issues, like packaging, labeling, barcodes etc.
 
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Children, children, before you all throw your toys too far from the pram, let me tell you a story -

In 1979 a young TV repair man started a shop selling electronics and doing repairs. A friend, who worked as a buyer for a coffee shop chain that sometimes sold other things, suggested that he import electronic goods from Taiwan, so the two of them bought a small consignment of microwaves and other similar things and went into business together as a partnership.

These two completely impecunious young boys in their early 20s had an idea to build PCs very, very cheaply. They formed a new company and approached a food retailer, one of the largest on Planet Earth. There was of course no way that they could bankroll ten or twenty PCs in thousands of shops, but they could put 100 PCs into a few shops.

This retailer (who happens to have about 600 shops in the UK - hmmm, I wonder?) knew what it was like to be a small business and was happy to try these youngsters out. They often sold odd stuff that was not food, clocks, watches, tools, odd stuff like that, but had never tried anything with such a high price tag.

To cut a long story short, the PCs went into ten shops and as soon as customers heard about it, queues formed at the doors and every PC was sold within minutes.

The two boys made absolutely no money on this deal and were completely open about that. Fortunately for them, this retailer has the policy of paying immediately, not 90 days and not even 30 days, but on the day! With an order for thousands of PCs clutched in their sweaty paws, they went to the bank. The bank checked back with the retailer and yes, they really did have an order worth millions!

Together with the bank, the retailer and the supplier in Taiwan, a business plan was developed and the order could go through. This time several hundred shops got ten PCs each and the punters were lined up at the doors at seven in the morning and again, they were sold out in minutes.

Today they employ over one thousand people and have a TO of about £1bn worldwide. The company sells TVs, PCs, cameras, laptops and all sorts of bits in between. The Taiwanese company was bought out by a Chinese company, who also bought a majority holding in the two boys' company.

I bought one of their laptops for £500 - it was total rubbish!
 
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Pish_Pash

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Together with the bank, the retailer and the supplier in Taiwan, a business plan was developed and the order could go through. This time several hundred shops got ten PCs each and the punters were lined up at the doors at seven in the morning and again, they were sold out in minutes.

Exactly. The point I was trying to get across to Richard late last night is *even* if the trial was wildly successful & *even* if they placed an order so huge that I couldn't self fund...I think having their large Purchase Order might go down well with the bank - it's a good problem to have & one should not "get out quickly" in this scenario.

Going back to Pish_Pash's last issue re delivery, it is an example of 'known unknowns'! Someone with experience will have pre-empted this, however, if you are going to learn by mistakes, now is the time to do it.
Exactly. Once the product makes it through their hallowed portals, I'm very confident all will be fine....EAN barcodes all in order etc.
 
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Twinkle Toes

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You've got the maths wrong again I'm afraid. The stores will be looking to sell your £16 of stock daily. £900,000 of stock before you get paid.

If your £16 of stock, or any part of it, is still there after a week, let alone three months, it'll be removed for something that does sell.

That's my point, over numerous posts, summed up :confused:

I'll leave your thread now and wish you well :)
 
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Pish_Pash

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If I had a new product just arrived with one possible outlet I wouldn't be wasting time on this forum.

IMHO, it's not 'wasted time' on a forum if there's useful info coming my way that I can use (besides, I find it a nice diversion from the daily grind - some folks read newspapers, some watch TV, I visit online forums - not just this one. but for all my interests)

I'd be knocking on all the doors I could find.

To a large extent, it's kind of out of my hands now...the buyer has engaged very little with me (& there's a limit to how much I can initiate contact for fear of getting up the buyer's nose). They've several hundred nationwide branches, and as a 1.5 man team here, there's very little impact I can make on the ultimate outcome (but I'm all ears what others would be doing in this 'pre launch' preparatory phase)
 
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Pish_Pash

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What I meant was other alternative buyers at other chains and individual shops. When I went from a customer base of mostly one client at a time to 1,200 the level of security if one client dropped me was greatly increased.

I've found phoning (cold calling) is pretty much a waste of time...plus I suck at it (mainly because I despise being cold called, so put myself in their shoes!). I use other methods to get my leads (I've devised a secret 'sauce' to get my feet in the door). Truthfully, I'm hoping that the product being in this particular retailer will help open doors to other retailers (this retailer has sibling companies)...plus this is just one product of about 200 products that I carry, so I have to spread my time between chasing big retailers (for bigger orders) & running my day to day 'put food on the table' ecommerce business.
 
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Ahmad Abubaker1

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Exactly. The point I was trying to get across to Richard late last night is *even* if the trial was wildly successful & *even* if they placed an order so huge that I couldn't self fund...I think having their large Purchase Order might go down well with the bank - it's a good problem to have & one should not "get out quickly" in this scenario.


Exactly. Once the product makes it through their hallowed portals, I'm very confident all will be fine....EAN barcodes all in order etc.

That is an excellent and a very welcomed problem to have.
 
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Pish_Pash

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Ok, here's the next problem in dealing with big retailers...

Background: negotiations started earlier in the year, the packaging needed to be redesigned (quite time consuming), the product had to be packed, the ship had to get here from Asia...the stock had to be delivered ....i.e. about 6 months between them saying "ok, let's proceed " & the stock being physically delivered to them, ready for sale.

what could possibly go wrong?

I'll tell you what could go wrong.... I found out late yesterday out that my buyer (who placed this order) is "no longer 'in position"! (they wouldn't tell me any more). This will likely mean the product is now "orphaned" (with nobody to champion it within their company)...this doesn't bode well (it'll likely be poorly distributed, poorly placed in-store, no promotional activity, nobody tracking stock levels etc)...& is exactly once of the reasons why I was reticent to go any larger for a 'sale or return' transaction ...if I had, I could quite easily be faced with £25k of just one this product being returned to me in a short while.

All part of the rich tapestry of throwing my hat into the ring & 'playing with the big lads'.

I guess I'll now have to ring my yacht broker "erhm, about that order I placed earlier in the week....."
 
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MOIC

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    Sorry to hear of the above, it may not be a lost cause if your product is that good.

    Learn from the experience.

    Get your product into stores that you know will ensure sales.

    Don't wait for them to contact you.

    Get your brand.

    Create your website.

    Send out samples.

    Ensure your contract with your supplier is WATERTIGHT.

    Good luck.
     
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    I found out late yesterday out that my buyer (who placed this order) is "no longer 'in position"! (they wouldn't tell me any more). This will likely mean the product is now "orphaned"

    That's because you are a mouse trying to sleep with an elephant (see what I wrote on page one!)

    There now follows another story -

    When I was working my way through college, I worked as a truck driver for a vegetables wholesaler. We each picked up about 20 tons of stuff at the railhead about 60 miles away and drove to the wholesaler, who then redistributed for a large regional chain and the drivers then took the assorted vegetables to each store.

    At the same time, a small vegetable wholesale business in a shed sold ONLY to single stores, hospitals, hotels and restaurants. He sourced his stuff directly from local farmers and farmers in Spain and Portugal, as well as some stuff from the large internationals. His produce was always better and fresher than ours.

    My employer thought that this operation was unimportant and could be ignored. We had 40-foot trucks, he had little vans, we had a pukka warehouse, he had a shed. He dealt with small-fry that only ordered a few boxes, we only dealt with complete pallets.

    We had two customers, the military and this one large regional chain. He had dozens and dozens of customers.

    On completion of my studies, I left. Shortly afterwards, that chain was bought out by a huge national chain who had their own warehousing and distribution. At about the same time, the military base in that town was closed.

    My former employer twisted this way and that, to get the business back on track, but debts mounted up, wages went unpaid and he folded.

    The small operation is still there. Today they employ 25 staff and have over 400 customers, as well as selling directly to the public and have just started a new branch, selling exotic fruits and vegetables and are building a whole new warehouse on two levels.
     
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    Pish_Pash

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    That's because you are a mouse trying to sleep with an elephant (see what I wrote on page one!)

    Yes, to save everyone finding it, here's what you wrote..
    That's the trouble with large sheds, everything is sale-or-return and they will expect YOU to pay them a fee for the return, as well as you having to pick the stuff up by courier.

    £10k is a VERY small order for a large retailer, but if you are convinced that this will fly, insist on a payment schedule and none of that 90-day nonsense.

    I always advise people to stay away from big sheds (unless they are one of the ones that pay promptly and don't mess you around) until you are large enough to sleep with an elephant!

    But if you can afford to blow 10k, its worth a punt!

    And of all the posts in this thread, your comments really resonated with me when they asked me to crank up my 'sale or return' quantity from £10k to £25k.

    Incidentally, I can afford to blow £10k, so it is still worth a punt.

    (I'm now hoping - somewhat forlornly - that the 'assistant' who is now stepping into my 'absent' buyer's shoes, is 'as keen as mustard' ...but frankly, I guess it depends on why the buyer is no longer present....if it's because the buyer I was dealing with was useless... then I doubt anyone will want to keep their distance from anything she was involved with!)
     
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    Chris34

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    If they do muck you about and ditch you then I suppose if you are brave enough you could use it as an opportunity to gain massive exposure. A simple phone call to one of the big papers explaining what happened and how the big guy has s$*t on the little guy again would be a good read for average joe and the product would then get nationally recognised overnight.

    Chris.
     
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    Pish_Pash

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    You are quite right I don't want out....at the end of the day, I'd rather have a half arsed attempt (on the part of the retailer) vs. not being in there at all!

    If I get screwed over...hey, ho...I'll move on (papers will not be involved)
     
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    Chris34

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    Well you got to be wary of your supplier losing patience and cutting you out of the picture. If the deal goes tits up then how is your supplier going to react? What's the next plan? I can't imagine that your supplier would be very happy after telling them to pull a successful Facebook advertising campaign and then having a big retailer pulling the plug.

    Put yourself in your suppliers shoes. What would you want? The product to be nationally known or the product to be kept 'secret'? Going to the papers might be the last roll of the dice. It might seem extreme, but it would get the product out there. It's also at the right time with the government just last week announcing the small business commissioner, the story could tie in with that.

    Look at the extremes people go to to get new products to market. People go on Dragons Den just for the exposure. Even if the Dragons slate the product, some of them come out of it smelling of roses due to the publicity.

    Going to the papers might be the wrong approach but whatever you do just remember that the sun doesn't shine for ever, you have to make hay while the sun shines. I've had hot selling products one year and the next year they are dead.


    Chris.
     
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    Chris34

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    I agree with making hay while the sun shines . . . .

    The OP should create his own brand for the product.

    Yeah I was thinking the same thing. If you create your own brand then you are not just selling somebody else's product and it would then be a reason for the supplier to keep on good terms with you (they won't be holding all the cards). You could then set up a website based on your brand giving it more credibility for both the consumer buyers and the retail buyers.

    Once you have your own brand then it opens up more opportunities and gives you more credibility and security.


    Chris.
     
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    Pish_Pash

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    I had it confirmed today that they are indeed intending spreading this modest £10k of stock among most of their branches (which means only a few pieces per branch!)...to compound matters, the product is going to be placed into their monthly flyer ....& will therefore get a lot of customer exposure (I should say not just my product...but many other products will be in their flyer too).

    I come away from this totally puzzled...in the light of this news, I'm pretty sure they will run out of stock within a week or so - worse still they're going to be might peeved at the lead time to replenish (about 10 weeks) ...as, I only have a few hundred piece in stock here with me!

    For all the supplier can supply in high quantities, he can only do so quickly with his 'standard' (English/Asian) packaging, whereas for this customer I had to get a special packaging redesign & print run done...when undertaking the last print run, I asked my Asian supplier to do another extra few thousand of the packaging printed (at my cost) & hang on to them (this was to eliminate the two weeks it takes to get them printed, thereby reducing the lead time by a couple of weeks). But I reckon that these will not be sufficient to replenish - the big issue here is that bringing these replenishments in by air will see my profit smoked - so, what do you reckon the chances are (assuming they sell out fast) of getting them to pay more for 'x' quantity to be brought in by air (turnaround about 2 weeks) with further replenishments making their slower way by sea (turnaround 8-9 weeks).

    I'm trying to look on the bright side, I am reminded of Apple deliberately under-stocking their iPhones in their stores to create a buzz about 'stock hard to find' which creates a feeding frenzy..(but at least they had millions of replenishments waiting in their warehouses!)
     
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    If they put some demand on you for immediate replenishment, do not airfreight everything.

    Produce a quantity and focus on getting a conference vessel, then get something on a plane. This allows you more chance of hitting faster boats, where as a delay of a day or two for air will not be much of an issue.

    Air freight the least you can get away with e.g. 10%
     
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    Talay

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    But surely you have already gone through lead times as why else would they give you shelf room and then have no supply chain. That doesn't make sense.

    If supply was limited or time restrained, then they would use a limited number of outlets to match supply x anticipated demand. If they did not anticipate demand, they would not put it on sale.

    Not saying 2+2=5 here but is doesn't equal 4 either.
     
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    Pish_Pash

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    But surely you have already gone through lead times as why else would they give you shelf room and then have no supply chain. That doesn't make sense.

    If supply was limited or time restrained, then they would use a limited number of outlets to match supply x anticipated demand. If they did not anticipate demand, they would not put it on sale.

    Not saying 2+2=5 here but is doesn't equal 4 either.

    The abridged version...

    1. Initial introductory email sent
    2. Reply expressing interest received
    3. Product Sample sent
    4. Reply expressing approval of the product received
    5. Prices quoted
    6. Buyer requirements fielded (Sale or return, packaging re-design needed) - £10k of stock requested on sale or return.
    7. Agreed to their proposal.

    [at this point some time elapsed, while the packaging went through several revisions, fast forward 8 weeks...]

    8. Buyer said she was satisfied with the packaging design but now wanted £25k on sale or return
    9. I baulked....stood my ground at £10k on sale or return.
    10. Much sharp intake of breath on their part - but they agreed @ £10k.
    11. We agreed lead time for the first (sale or return) shipment - but lead times were not discussed for follow on orders (frankly, unless I'm asked, I'm not gonna declare...because I knew that - due to the special print run + sea freight, that it would be a chunky lead time , but why alienate them *before* they've even trialed the product?!)

    As you've seen, there wasn't much nitty gritty gone into, cos frankly this particular buyer was remarkably aloof & didn't seem to want to engage much at all. So I had two choices....1. Risk alienating her by constantly nagging her to 'bottom out' the nitty gritty *or* 2. Supply her with what she ordered - with scant conditions - in the hope that the product was a success & we'd then cross all the other bridges when we got to them! (guess which option I chose?!). As Richard Bransoon says..."Always say yes & then figure out how to do it afterwards")

    Sure, to avoid being shafted for £10k...I really should have pressed for more formal 'terms & conditions' to ensure we all were in agreeance (is that a word?), but as stated, she didn't want to engage much & I can afford to lose £10k, so I just didn't press...e.g. I didn't even know when I'd be paid...I found out just the other day it'll be 90 days, so I hastily invoiced them before the end of July!).

    I have no idea why she's no longer at the helm...perhaps it's because she didn't attend to the detail & has been found out in general...
     
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    Pish_Pash

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    Can't you get the new packaging made over here and then repackage the goods when they get here? Surely that would save time and possibly money if you are thinking of airfreight.

    it's actually quite complicated/clever packaging...my supplier's 'printer' in Asia already has the associated 'moulds' (that how he referred to them)...& part of the pricing structure is that above 'xxxx' quantity, product packaging can be supplied to the customer's requirements 'free of charge' (the overall card style/size etc remains the same, just the text is now purely english ..& the colour scheme is more subtle - I also had to pony up for a mould to incorporate a 'euro slot' into the design). In short this would be very costly (& time consuming) to do in the UK....this would push the price up & I'm already operating at the edge of what could be deemed 'askable' for the product.
     
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    Pish_Pash

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    Is that fact or is that what you assume?

    It's an assumption, but based on the following facts....

    When using my supplier, the cost is zero for the packaging (it's in the price when the quantity breaches a certain level)

    The UK isn't renowned for it's low cost services (vs. Asia where this is being done for me)

    The main factor - there's an (expensive) printing mould/template/punch involved in the printing of the packaging ...basically a clever 3D pop-out aspect to the packaging....this is the bit that will surely make the cost soar.

    i'd then have to take delivery of the unpackaged product, then manually package up everything myself ...i.e. fit the product into the packaging (cost in my time not attending to my business - not to mention the time lining all this up, quotes, requirements,)

    it's not really a go-er....I'd be better chucking the associated cost of 'doing it in the Uk' towards subsidizing air freight & let my supplier do the donkey work (as the saying goes, "why have a dog & bark yourself?")
     
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    Agree to a point but could still be worth investigating. I don't think that it would be as expensive as you think it would be in this country. No idea what you are actually having to buy, but I have seen all sorts of packaging made in the UK and didn't think it that expensive, even for the "complicated" stuff.

    Extra cost of airfreight, and extra weight of airfreight with the boxes will make a difference.

    And you could always use a fulfilment company to repackage the goods :)
     
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    MOIC

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    A safer option.

    Use the new packaging for all your orders from now on.

    Terms MUST be negotiated and agreed for delivery of orders (big discounts are claimed if you are late).

    Always add at least a week, preferably two for unexpected delays.

    If they want the goods quicker, quote them an air freighted cost supplement.

    As you said, packaging is peanuts in Asia, so have a stock of 10k plus at the ready.

    Worst case scenario, the packaging is used for your "personal" orders.

    Something to consider, these groups can change the wording, colouring, structure of the packaging based on a buyers whim and at any time.
     
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    Ok, here's the next problem in dealing with big retailers...

    Background: negotiations started earlier in the year, the packaging needed to be redesigned (quite time consuming), the product had to be packed, the ship had to get here from Asia...the stock had to be delivered ....i.e. about 6 months between them saying "ok, let's proceed " & the stock being physically delivered to them, ready for sale.

    what could possibly go wrong?


    I'll tell you what could go wrong.... I found out late yesterday out that my buyer (who placed this order) is "no longer 'in position"! (they wouldn't tell me any more). This will likely mean the product is now "orphaned" (with nobody to champion it within their company)...this doesn't bode well (it'll likely be poorly distributed, poorly placed in-store, no promotional activity, nobody tracking stock levels etc)...& is exactly once of the reasons why I was reticent to go any larger for a 'sale or return' transaction ...if I had, I could quite easily be faced with £25k of just one this product being returned to me in a short while.

    I believe that when SALE or RETURN was viewed as a SALE i mentioned that many things can happen, your buyer leaving being one

    All part of the rich tapestry of throwing my hat into the ring & 'playing with the big lads'.

    I guess I'll now have to ring my yacht broker "erhm, about that order I placed earlier in the week....."
     
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    D

    Deleted member 59730

    I don't think you have analysed the packaging issue properly. I packaged all my products in house and achieved great savings.

    Cost of transport from manufacturer to packager.
    Cash Flow to pay for all packaging at the outset instead of when needed.
    Paying to pack stock which might never sell.
    Time delay to pack 100% of stock compared to me doing it as and when needed.
    Potential to change packaging design without wasting earlier packaged product.

    etc etc.

    http://www.packagingnews.co.uk/events-diary
     
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    Talk about turning something into a three-act play!

    This reminds me of when I was but a small child, my father had the habit of looking at the departure boards at Victoria Station for our train and then, having read the where and when, went to a porter and asked him where and when our train would be leaving. Usually he got a slightly different answer to the one on the board.

    "It'll be on platform five Sir, but it has been delayed by five minutes or so."

    He would then go to another porter and ask him the same question. This porter then gave him a different answer, so he would go to the first porter and state that his colleague on the next platform did not agree with him.

    These two would then meet up and start arguing. "What d'you mean, delayed by five minutes! Didn't you hear the announcement? Fifteen minutes more like! And it can't go from platform five, 'cos that reserved for the eleven o'clock to Brighton!"

    By this time, my father had asked a third and sometimes even a fourth porter and soon we had half the porters in Victoria Station all shouting at once, with my mother and myself looking on in awe, how one man can, in just a few short minutes, bring all work to a halt in a major London railway station.

    Obviously he needed proper information from a reliable source, so my mother and I had to follow him as he strode purposefully to the station master's office. He was going to get to the bottom of this, even if it meant bringing the whole of British Railways Southern Region to a standstill.

    Within minutes, chaos gripped the office staff. Cleaning women peered in through the windows, wondering what all the shouting was about and shift managers spilt their PG Tips and typists left the room in tears. Exasperated, the deputy station master told my father that he should ignore all loose talk of delays and platform six. The 10:45 from platform five would be leaving platform five at 10:45 as planned.

    This was at 10:50. We had missed the train.
     
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    Pish_Pash

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    So the retailer launched their 'offers' a day or two ago....a complete crash & burn from my perspective.

    1. They distributed ALL the stock out to some of their branches - leaving none available to buy online (if selling online they'd have needed to hold some product in their main distribution warehouse), meaning they didn't list the product on their website....massive exposure opportunity missed.

    2. The product has made it into their flyer, but they've missed the product's USP ....& what little accompanying text they've used is miniscule ...therefore their customer won't 'get it'

    3. They opted to distribute the product to just a certain percentage of stores (not all stores like I'd previously been told) ...now this would have been fine if they distributed say 20pcs to their flagship stores, because at least then they could have then been put in a 'monthly offers' showcase display with all the other products 'on offer' ...but they've gone with 2-3pcs per store! I asked the local store manager where the product would be placed in this instance...he said "in among all the other normal products on the shop floor"....if so, they'll be lost (I can't be sure of this...as my local store had none sent to it!).

    Defeat snatched from the jaws of victory here methinks...I can sense there's likely going to be a lot of 'return' from the 'sale or return' deal entered into. Hey ho...I've just contacted my yacht broker & asked him to hold off a little while longer - thank heavens I didn't go large!!!

    Retailers, Shmeetailers....
     
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    Twinkle Toes

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    It was always going to be thus. I asked how much you were paying to have it prominently displayed, you didn't answer. Display space is valuable, suppliers pay chains to have their products in prominent positions. Without you doing promotions i.e national campaigns, or paying for shelf space you'll be on the bottom shelf, literally.

    How much do you think a well know chewing gum brand pays to have their product on the tills at Asda? When you know that you'll get an idea if what is required to deal with the big boys, and it isn't a achievable from your dining room table.

    That's not negative or trolling, it's fact based comment that you may not like.
     
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    Pish_Pash

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    Hey Ricky you're so fine, you're so fine you blow my mind ....BUT the end result was not as pre-determined as you are claiming it to be.

    they've actually put posters up in-store (the product I supplied them with is on their posters), they've put the product in their 'offers' flyers, they even have 'marketing paraphernalia" on the serving counters (i.e. where you lean on - under some protective plastic - my product is showing on there too) ...& I've not paid a cent towards advertising ...nor have they asked me to. The product has actually been splendidly publicised in their 'in-store literature'.

    The issue is, unless the product's USP is apparent (& they've missed screaming about the product's USP), then it just looks like any other of its ilk. Imagine you're in the market for a well known widget ...unless you are told that the widget being advertised also does something else that others don't ...why would you be interested? (or how would you know?)

    My other main issue is that they are making it hard for any interested customers to buy... .the product is only in about 25% of stores ....if your local store wasn't one of the stores to receive...are you really going to travel 10 miles to the next nearest branch to buy a product costing a tenner?! Nope, you not ...that's why it's going to fail, not because I didn't pony up for more prominence. It would have helped greatly if their main warehouse has held some stock back & then put the product on their website, but they didn't...so the product is not on their website......so the only way a customer can by is with the wild goose chase of hunting stock down.

    The thing to take away from this is even when you get a buyer interested, even when you quote them well, even when you get packaging re-designed & deliver on time ....& even when the product is a best seller overseas...you are not home & dry...simple things when dealing with a big retailer will screw you up...in my case the buyer I dealt with being unexpectedly moved, the retailer being too big with too many departments...i.e. I provided them with good 'copy' for the product, but someone without any allegiance/knowledge of the product has pretty much lashed together a woeful entry in their promotional literature!
     
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    I wouldn't be so negative it hasnt failed yet. Why don't you get people talking about the product, start selling the USP and tell them where to buy from. It's your product and your money so you should be out selling it instead of relying on the retailer.

    If it hasnt gone to plan regroup and keep pushing.

    Goodluck
     
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