How can I help my supplier?

[Christiane]

Hi
My supplier from Pakistan called me today. One of his UK customers has not paid him for goods delivered 3 months ago. I called that company on his behalf this afternoon but they don't want to talk to me about it. They told my supplier they'll pay him at the end of the month (again) but he doesn't believe them as it's been like that for 3 months. They keep telling him next week, end of the month, etc.
As he's not based in the UK, and she has the goods, he's got no hold on her, has he? I will call her again and put the pressure but from her attitude I can tell she'll eventually put the phone down on me.
As the debt is not mine, I don't know about instructing a debt recovery agency.
Any suggestion welcome.
Thanks

 

[Michael Gerard]

Have a word with one of the credit controller companies on here, like Geoff T, who I am sure will gladly take instructions from a client in Pakistan and chase the debt up.

 

[Christiane]

Thanks, will do. I told him to first send her an email threatening her with the debt recover agency to see what she says. I hope he doesn't have to go down that route....

 

[Geoff T]

Hi Christiane,

Process is simple to chase up... in essence all I need are copies of the invoices, and a brief synopsis of contact attempts to date... details of engagement can resolved by PM.

PM or email if your supplier needs a hand...

ps - thanks Charlie for the mention...

 

[Christiane]

Hi Christiane,

Process is simple to chase up... in essence all I need are copies of the invoices, and a brief synopsis of contact attempts to date... details of engagement can resolved by PM.

PM or email if your supplier needs a hand...

ps - thanks Charlie for the mention...

Thanks, will pm you.

 

[Geoff T]

Thanks for PM - reply sent...

(in BNI we call this a referral reality check!)

 

[john.rock9]

Contact with export consultant. They know export laws. i think, that would be the best way