Google Adwords conversion not working

[perpixon]

Hi,

I am having trouble in getting the Google Adwords conversion tracking working. Looking on magento help forum pages I have found the following code:

<?php

$order_details = Mage::getModel('sales/order')->loadByIncrementId(Mage::getSingleton('checkout/session')->getLastRealOrderId());

$adwords_saleamt = $order_details->subtotal;

?>

Which needs to be added at the end of the success page, followed by the block of code Google give you.

The problem I have is when I add the above code the success page only half loads (I get the order number etc. but it dosnt display anything below the continue shopping button i.e. no footer).

I can just add the Google block of code on its own and the page works correctly but im not sure if it is actually reporting back to google. I have tried to make a fake transaction from the add but it is not appering in the conversion results.

What does the first bit of code do and do I need it?

Google Code

<!-- Google Code for Purchase Success Conversion Page -->

<script type="text/javascript">

/* <![CDATA[ */

var google_conversion_id = xxxxxxxxx;

var google_conversion_language = "en";

var google_conversion_format = "3";

var google_conversion_color = "ffffff";

var google_conversion_label = "07tpCxxxxxxxx2b_gM";

var google_conversion_value = 0;

var google_remarketing_only = false;

/* ]]> */

</script>

<script type="text/javascript" src="//www.googleadservices.com/pagead/conversion.js">

</script>

<noscript>

<div style="display:inline;">

<img height="1" width="1" style="border-style:none;" alt="" src="//www.googleadservices.com/pagead/conversion/10699xxxxxx4/?value=0&amp;label=07tpCLLxxxxxxxM2b_gM&amp;guid=ON&amp;script=0"/>

</div>

</noscript>

 

[zigojacko]

The page only half loads because the code has a syntax error thus causing the problem.

Follow this tutorial to correctly install the AdWords conversion tracking code.

 

[perpixon]

Hi thanks for that.

I have tries it and it no longer causes an error but I still do not get any conversions in Google adwords. The last one I had was when the code caused an error on the page. Im sure this must be a simple thing to do. I must be missing something (apart from a brain).

 

[zigojacko]

When did you insert the tracking code? Has it been at least three hours since the last conversion via AdWords (if known) since the tracking code was inserted into the page?

 

[perpixon]

Hi, yes its been 24 hours. The last reported conversion was 2 days ago when I originally tested the code I entered, but this stopped the page from fully loading. In case my test purchase was missed and no one has purchased via an adword I retried this morning but still nothing.
Thanks again.