Get 'em while they're hot

Fagin2021

Free Member
Jan 27, 2021
1,053
878
South West Wales
www.rossdawson.uk
For the last 48 hours I’ve been like a cat with the cream. Don’t laugh - I’ve just installed Microsoft ‘Clarify’ on one of my websites (on top of Google Analytics). Does anyone else use this free tool?

Clarify gives you lots of visitor information in an easily understood format but best of all are two features – the heatmap and the recording.

The heatmap shows you what percentage of visitors view a webpage from the top to the bottom of the page. For example, on one of my pages I had 100% above the fold (not surprisingly,) going down in stages to 9% at the bottom (where I’d put some stuff I wanted people to see). Oops!

Even better is the recording. This tracks the visitor’s pointer around the page, showing where and for how long they pause, where they scroll and where if anywhere, they click.

You can get paid tools that do this but Clarify is free. Even after just couple of days data I can already see how pages should be improved.

If you haven’t got Clarify, all you need is a Microsoft Account then place the code they give you on the pages you want to analyse. (Disclaimer: I have no connection with Microsoft).
 
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I installed Microsoft Clarity some time ago and forgot about it

Reading this post just reminded me about Clarity and I have found over 2000 session recordings

Thank you Fagin2021
 
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I've never been a fan of heatmaps. Proper ones that use eye tracking technology are useful, but ones that track scroll / cursor movement can be very misleading.
 
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I've never been a fan of heatmaps. Proper ones that use eye tracking technology are useful, but ones that track scroll / cursor movement can be very misleading.

Yes - I guess they're the poor mans version of eye-tracking. On the other hand I've found it quite useful (along with cursor movement) for mobile devices, to indicate when people give up scrolling which may indicate the content needs repositioning or reducing.
 
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Thanks Clever Accounts Ltd

It would be very helpful to view the Clarity session recordings from within the Analytics dashboard

Where are the links to Clarity recordings from the Analytics dashboard?

Google Analytics dashboard
  1. Log in to Analytics
  2. Account
  3. Property
  4. View
  5. Behaviour
  6. Events
  7. Overview
  8. Clarity
I hit a dead end after that
 
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Obviously, but I'm curious to see what users here have experienced in practical terms.

I haven't found any issues but that's just from a sample of one small, simple site.

The other thing that's useful about Clarity is that it gives you a quick 'at a glance' overview of site performance (page visits, time on page, popular pages, referrers and so on). Of course, all that and much more is available in Google Analytics but I'm finding the new version of Analytics a bit hard going!
 
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I'm a junior front end developer and my understanding of the connection between Microsoft Clarity and website performance is fairly limited

I ran a GT Metrix test which flagged up some Clarity files in javascript, SVG and gif formats, recommending me the use of a CDN

The javascript and gif - a 1x1 pixel - files are hosted at IP address 13.107.213.70 via the domain name clarity.ms which is owned and operated by Microsoft Corporation and the IP location is Washington

whois . domaintools . com / clarity . ms

These Clarity files are sized in bytes not even kilobytes

However when Clarity runs multiple times throughout the day on UK sites, I am fairly sure there will be some level of detriment to the site performance, since these files are hosted in the United States
 
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