Customers taking the P.............
- Thread starter gibby
- Start date
Google "draw a wizard on the box"Anyone else getting daft requests with orders lately???
We keep getting request for freebies or complimentary goods with orders.
Just today a customer requested "please draw a dinosaur on the parcel, as I am collecting them"
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Answer with Custom artwork covers only come with a MoQ of 5, do you want the brown paper or the bigger invoice
A few years ago when sending out invoices in December, one of the team drew Christmas-trees or Holly leaves or Snowmen on the withcompliments slips that went out with them.
I remember an actual *written* complaint from one client in January about the "missing picture" demanding another with compliments slip was sent !
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Answer with Custom artwork covers only come with a MoQ of 5, do you want the brown paper or the bigger invoice
A few years ago when sending out invoices in December, one of the team drew Christmas-trees or Holly leaves or Snowmen on the withcompliments slips that went out with them.
I remember an actual *written* complaint from one client in January about the "missing picture" demanding another with compliments slip was sent !
Ha - that's unbelievable! Although I try to never underestimate the pettiness that some people will stoop to any more it still surprises me.
Like a bloke who measured an item the other day and complained because our measurements were out by a few mm 'it isn't the same size as you state but it will have to do..'.
Nice to hear that the morons spread themselves evenly around other places as well.
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- Original Poster
- #25
I think that is half the problem, we do sometimes put in free sweets and now they expect it. We appear to be on a list of firms that give away free goods, as we do get alot of requests for freebies for charity events.
By the way, the best way to confuse a customer is to add a note saying "complimentary sweets included" and then forget to put them in.
They spend ages checking all the packaging etc and a small number then email back about it
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We put a sticker sheet in every parcel. It's quite nice and has a variety of novelty joke stickers. People very rarely comment on it. I jsut hope their kids stick the 'eject button' on the fridge so they remember us another time.
I'd draw a dinosaur once or twice but if everyone asked for one we'd have to employ an artist - or maybe get a stamp made up - yes, that would do it.
I'd draw a dinosaur once or twice but if everyone asked for one we'd have to employ an artist - or maybe get a stamp made up - yes, that would do it.
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Maybe I should send that request to Santander. I eventually got a letter after my latest complaint stating that they were sending a cheque for £70 as compensation. But the cheque enclosed was for £40! I sent it back asking them to send the £70. They phoned yesterday saying that they were increasing it to £100 because they cocked up the compensation letter.
Maybe I should just be asking for a dinosaur instead.
Speaking of strange requests, I had an order recently (paid online) which had a note attached saying as the recipient was ill, could I donate it by way of a refund?
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Query today:
one from years ago 'How big is your 4ft punch bag?' ermmmm about 48 inches.....
That's not so weird; perhaps they wanted it in a 'real' measurement instead of that archaic nonsense.
He could have just used google, but still...
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I was asked to draw a unicorn fighting a bear on the comments section from my customers customer when sending out there order. I was in a good mood and so fulfilled their request. My customer liked it and so did the receiver. Wouldn't make a habit of it but it doesn't hurt to do something out of the ordinary once in a while. I've got a picture back at the office.
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