CRM Software

[ready2mix]

I have just started to use this software http://www.mlb-enterprise.co.uk/Employee_Page.html and i think for the money its the best software CRM on the market.

They have a web site http://www.vtiger.com/ and a live demo, take a look. oh the price is

FREE that's a FREE 3,000 day plus trial period term i call "Absolutely Free" or you could try the other ones for 30day trials of a monthly installment or outright payment its a choice thing.

 

[C.Sky]

For me i'd always recommend Salesforce, it's not free but it's the market leader and a solid platform for most businesses.

 

[garyk]

Yep vtiger is very capable but featurewise is overkill for many small businesses. I think it suffers from a typical IT solution problem where the thinking is;

more features = better

Which of course isnt the case at all. A couple of businesses I know who did use it found the hosted version performance wise a little poor. That said if you are running it on your LAN its ok.

 

[telemax]

I do like Netsuite, again fairly expensive. It is good though

 

[ready2mix]

Yep vtiger is very capable but featurewise is overkill for many small businesses. I think it suffers from a typical IT solution problem where the thinking is;

more features = better

Which of course isnt the case at all. A couple of businesses I know who did use it found the hosted version performance wise a little poor. That said if you are running it on your LAN its ok.

The reason it has many features is because they are requested by the actual users in vtigar forum, now that's good not bad, features you don't want you don't use. But it does mean in the future you have them available if needed, now that will save time, the need for new software, reduce transfer or development down time and associated cost. It is also customizable by contacting support team for a fee but this is bespoke and your not paying for the basic software only your own enhancements, need I say more. (if you want to pay for something pay for support)

If its on a shared server like the hosting site for vtigar on-line it will fluctuate in speed, if you want to fix this then have your own dedicated server from your service provider (may already have) or run in on your Intranet. All data is importable / exportable to both csv and excel formate.


My speed is fine currently as the need for more uses 10 plus maybe i should go dedicated (hostgator offer a great service, tech guys are very good)

 

[FizzyWilber]

Sugar CRM has an open-source (free) version.

 

[ready2mix]

Sugar CRM has an open-source (free) version.

Looking on the web site i did not see any free product only the "limited free trail version", do you have a link for the free fully fuctional product?

 

[FizzyWilber]

Point to the 'Open Source' option in the menu bar at the top of the Sugar CRM Home Page. A menu pops down, click on 'Downloads'.

It offers different versions and packages of the open source version.

There is a Download Wizard that helps you to determine which bundkle is best for you.

 

[Chunkford]

have you looked at Zoho CRM?
They have a free version plus they do other things as well that integrates

 

[ready2mix]

Point to the 'Open Source' option in the menu bar at the top of the Sugar CRM Home Page. A menu pops down, click on 'Downloads'.

It offers different versions and packages of the open source version.

There is a Download Wizard that helps you to determine which bundkle is best for you.

Yep down that but its only a free trial version, all of their crm is open source, that dont mean its with out cost the vtigar CRM is free and built on the same code as surgerCRM. Cant see the point of sugeCRM the IU are very much the same. Don't pay for one or pay for one.

 

[ready2mix]

have you looked at Zoho CRM?
They have a free version plus they do other things as well that integrates

http://www.zoho.com/crm/zohocrm-pricing.html they do have a limited version that is on there server for 3 users. check out the link for the pricing and features.

 

[ready2mix]

I do like Netsuite, again fairly expensive. It is good though

They do a free trial as well http://www.netsuite.co.uk/portal/uk/home.shtml did not see any pricing on the web site must be expensive?

 

[ready2mix]

For me i'd always recommend Salesforce, it's not free but it's the market leader and a solid platform for most businesses.

they do free trial http://www.salesforce.com/uk/

 

[ready2mix]

Another totally free CRM http://www.opencrx.org/ this is the one i wanted but need dedicated web server, hostgator shared server could not run this app.

But again its free, free, free. Why pay more than £0.00 ?

 

[Chunkford]

This is a free hosted (SaaS) one http://bizroof.com/
Haven't used it but looks 'cute' and simple

 

[JohnGrove]

Yep down that but its only a free trial version, all of their crm is open source, that dont mean its with out cost the vtigar CRM is free and built on the same code as surgerCRM. Cant see the point of sugeCRM the IU are very much the same. Don't pay for one or pay for one.

SugarCRM community edition is free and is easily customised to suit the user. There are also many additional modules that can be installed for free.

Whilst not perfect, I believe it is an excellent piece of software which I use myself on a daily basis and have also installed for a number of my clients, customising as required.

If you would like more advice on the package then please feel free to pm me.

John

 

[ready2mix]

SugarCRM community edition is free and is easily customised to suit the user. There are also many additional modules that can be installed for free.

Whilst not perfect, I believe it is an excellent piece of software which I use myself on a daily basis and have also installed for a number of my clients, customising as required.

If you would like more advice on the package then please feel free to pm me.

John

HI John copy the link for the community download on to the thread, if its free then that's gotta be a plus. Its what small buiss need.

 

[JohnGrove]

HI John copy the link for the community download on to the thread, if its free then that's gotta be a plus. Its what small buiss need.

As I haven't made enough posts yet I'm not allowed to post links but go to the SugarCRM website, select Open Source>Downloads

If you're unsure about setting up Apache and MySQL then I suggest you download and install the Windows stack installer version.

John

 

[black_elk]

I would highly recommend Salesforce. Is not free, but after using it for 2 years, the ease of configuration and its capabilities make it a first class CRM for me