That's because there's no such thing as a good frozen chip.
And they are some of the nastiest cheap rubbish available!
Then use the cheapest and best - fresh potatoes!
All you need is a rumbler and a couple of hand chipping cutters - it is every bit as fast as opening a package and waaaay better and cheaper.
Is the right answer. Then wash them, drain and dry, if possible, blanch them at a slightly cooler temperature until you can squeeze the chip ( soft ) drain, cool and leave to one side, ( there used to be firms that did all this for you and delivered them in large trays ). Crisp them up in hot oil for a minute or so. Proper chips, job done.
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