Alternatives to PayPal?
- Thread starter Talktime
- Start date
I'm just setting up in eCommerce. Went the Magento2 route as opposed to Shopify primarily to avoid being tied down to their payment system.
My chosen payment processor is Stripe, and Stripe alone. I may add others if many requests come but people are well used to paying via Stripe now as more and more make the switch from Paypal.
I also like the Xero integrations offered by Stripe and the extensions available for Magento integrations to Xero, which I intend to purchase and tweak the backend code to my liking.
My chosen payment processor is Stripe, and Stripe alone. I may add others if many requests come but people are well used to paying via Stripe now as more and more make the switch from Paypal.
I also like the Xero integrations offered by Stripe and the extensions available for Magento integrations to Xero, which I intend to purchase and tweak the backend code to my liking.
Upvote
0
- Original Poster
- #49
An update.
In late 2021, we ditched PayPal following bad experiences with them in 2018 and again in 2020.
We switched to Stripe, and it worked very well.
Zero customer disputes, with PayPal disputes, were five or six a year, and hours on the phone to a call centre with tricky-dicky call-centre agents.
I think customers abused PayPal's anti-merchant chargeback policy because they knew they could.
Stripe solved that problem and reduced our operating costs to 1.4%.
In late 2021, we ditched PayPal following bad experiences with them in 2018 and again in 2020.
We switched to Stripe, and it worked very well.
Zero customer disputes, with PayPal disputes, were five or six a year, and hours on the phone to a call centre with tricky-dicky call-centre agents.
I think customers abused PayPal's anti-merchant chargeback policy because they knew they could.
Stripe solved that problem and reduced our operating costs to 1.4%.
Upvote
1
I looked at stripe but most of my business is with overseas clients. PayPal may be more expensive but it’s an easy option for international payments. I just add on the processing fee to the invoice.
Tried wise but it costs money for each currency and I deal with loads of them.
Revolut was another option but their servers kept crashing while I tried to apply.
Tried wise but it costs money for each currency and I deal with loads of them.
Revolut was another option but their servers kept crashing while I tried to apply.
Upvote
0
Hi fisicx, hope your e-commerce website built using some open source CMS like WordPress, Magento, etc.. All payment gateway charged for currency conversion. We need to lookout who is charging least. Apart from Paypal & Stripe, few other payment gateways are there like Skrill, Authorize.Net, Worldpay, Amazon Pay, 2Checkout. Please check those too.
Upvote
0
??? Who said I have an e-commerce site? Fees are added to my invoices. I don't lose out. If the client doesn't want to pay the invoice I don't do the work.
Today I had a company in Mumbai argue over £120. They complained I was charging too much because local developers were cheaper. When I suggested they use a local developer the response was that the local developers couldn't do the code....
Upvote
0
- Original Poster
- #56
Very pleased with Stripe. I am very glad to see the back of PayPal.
Paypal kept freezing our money without warning. Just trying to contact PayPal was time consuming and frustrating. Their call cetre agents in Ireland thought they were Gods gift. We were losing money to them hand over fist.
We have had a total of zero charge backs with Stripe. We have never needed to telephone them. It gets the job done.
Paypal kept freezing our money without warning. Just trying to contact PayPal was time consuming and frustrating. Their call cetre agents in Ireland thought they were Gods gift. We were losing money to them hand over fist.
We have had a total of zero charge backs with Stripe. We have never needed to telephone them. It gets the job done.
Upvote
0
Upvote
0
- Original Poster
- #58
I cancelled PayPal completely.
Even clients told me they distrust PayPal because they lost money through their errant judgments on their buyer protection policy - even when its obvious a customer is abusing it.
I didn't want to offer PayPal as a option. It attracts the wrong g kind of client and unravelling abusive chargebacks is time consuming and frustrating.
I didn't want to commit manpower dealing with PayPal call centre.
Even clients told me they distrust PayPal because they lost money through their errant judgments on their buyer protection policy - even when its obvious a customer is abusing it.
I didn't want to offer PayPal as a option. It attracts the wrong g kind of client and unravelling abusive chargebacks is time consuming and frustrating.
I didn't want to commit manpower dealing with PayPal call centre.
Upvote
0
Upvote
0
I have both good and bad experiences with PayPal. Yes, when they like you it is great platform known and accepted worldwide, but when they don't like you (for whatever reason) you tend to hit a brickwall. Some of my customers use bothPayPal and Stripe for ecommerce if their platform allows it (Woocommerce does). PayPal because it's a such a known brand, and Stripe for when PayPal either doesn't work or won't play ball. Stripe on the other hand also sometimes has inexplicable outages, but all online platforms do.
Upvote
0
That's more or less my dilemma. Never an issue with PayPal themselves and only one or two customers I can think of who simply didn't wait long enough for their order. Sales are worldwide.
I would like to offer both, but want a way to steer customers to Stripe wherever possible to reduce costs.
Upvote
0
We offer both Stripe and PayPal. On our payment pages for UK customers we show Stripe as 'Credit/Debit Cards' and PayPal and just 'PayPal'. Those that know still use PayPal for debit/credit payments but most use what we call Credit/Debit card. For international customers it just PayPal.
Upvote
0
Benefits of living in a 1st world country. Apart from being very expensive, Paypal is freezing accounts on their risk assessment or on a whim whatever pleases PP more.
Search for "Paypal sucks" and you see what is real for many people.
Upvote
0
We used to offer Paypal. Don't anymore, and it hasn't been an issue. We get about 1 enquiry a year from people who want to use it.
We do offer Klarna though, for people who want BNPL.
Upvote
0
Only for some. Millions use it to accept and make payments without issue. Those complaining have usually done something to breach the terms. PayPal does not freeze accounts on a whim.
Upvote
0
How many? How many customers does PayPal have? I see more problems about bank accounts being frozen on UKBF. As a percentage of customers, that's a much bigger issue.
Better close your bank account now, before it's closed for you.
Upvote
0
Exactly. In the same way I make sure I don’t lose out with dollar and other FX exchanges. If it cost £100 to do something the invoice is £105
Upvote
0
That's not really a very sensible suggestion. Very few customers will know what to do if offered ******. Unless you can enter your credit card details it's not really an option.
Suppose I buy a pair of socks for £2.99. How is my £2.99 going to be converted to whatevercoin then converted back at the other end so the dropshipper gets the cash? Because they want the money not something in a wallet somewhere.
Upvote
0
What is your knowledge about ******?
There are millions of ****** users, you are not one of them? OK, no problem.
We get paid in ******, We even let us buy it just to get it over the pond fast and without a fee which takes a % of the doch transferred. 1000 Euro under 0.2 cents. The bankwire to purchase coins costs more.
To close your eyes towards it I think it's a mistake, ****** is not huge but still it empowered a lot of people, not even over becoming rich, but getting the means to safekeep values.
People falling for schemes fell due to their lack of knowledge about it, most just saw the possible earnings.
****** is made as a P2P payment tool. Nothing else. Trading and betting and whatever else is not just ****** its done in US$ mostly.
****** is part of the financial world, companies use it. Most people not knowing ****** think of it as a ponzi pyramid game, which it is not. Just read the Bitcoin Whitepaper.> bitcoin.com/satoshi-archive/whitepaper/
Upvote
0
@NickZ - you didn’t answer the question. If my mum went onto a site to buy some wool and ****** was the preferred method of payment she wouldn’t know what to do.
Millions may use it daily but that’s a tiny fraction of the daily transactions. Until I can want into Tesco and buy a packet of crisps with ****** it’s unlikely to ever gain traction.
Millions may use it daily but that’s a tiny fraction of the daily transactions. Until I can want into Tesco and buy a packet of crisps with ****** it’s unlikely to ever gain traction.
Upvote
0
I didn't say that ****** should be the only one payment method. And if my mom would go to an online store she would recoil on the thought of using Paypal. Scammers hammer people with Paypal pfishing links.
What I like or don't like you have no clue about just by reading a few post. It only shows a little about you. Hopefully you are aware of that.
Upvote
0
Latest Articles
-
What Carphone Warehouse, Microsoft and Uber Have in Common: They Started in a DownturnThere's a comforting myth that you need a booming economy to start...- Ozzy
- Updated:
-
What Makes a Small Business Actually Sellable?There's a question that a lot of small business owners never think to...
- Ozzy
- Updated:
-
Why Your Team Keeps Asking the Same Questions (And What to Actually Do About It)Every small business owner knows the moment. You're halfway through...
- Ozzy
- Updated:
-
At What Point Do Courier Losses Just Become a Cost of Doing Business?If you sell physical products online, you already know the feeling. You...
- Ozzy
- Updated:
-
What I Wish I'd Known Before Using AI in My BusinessSomewhere between the headlines promising AI will transform everything...
- Ozzy
- Updated: